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Users, groups and extensions
Gigaset T440 PRO / Gigaset T640 PRO / Admin Guide INT en / A31008-N2003-R103-2-7620 / user.fm / 6/26/17
Group management
Your Gigaset PABX features pickup groups and hunt groups to handle calls which can be
accepted by more than one person.
Pickup groups
Call pickup enables a user to accept a call for another subscriber. For this, the user presses a
button on the phone which is specially reserved for this purpose and assigned the "Group
pickup" function. Users belonging to the same call pickup group can accept calls for every group
member.
¤
Administration
Users & extensions
Users & groups
Pickup groups
Pickup groups already set up are listed with name and the number of its members.
Setting up a new pickup group
¤
Enter the name for the group in field
Group
Click
. . . The group is entered without
members
Adding/removing group members
¤
Click
next to the group entry . . . The users assigned to the group are listed
Adding a user:
Open the
User
list Click on the users to be included in the group (they are
marked with a tick) Click
Removing a user:
Click
next to the user entry
You can also assign a user to a call pickup group by editing the relevant user entry and
enabling the checkbox next to the group in area
Pickup groups
( p. 20).
Users must belong to a user group with authorisation
Group pickup
( p. 27). Group
All Users
has this authorisation as standard.
For call pickup, a button profile must be used to assign a button on the phone with
parameter
Group pickup
( p. 42). Enter the group ID of the pickup group in field
Number/Data
.
Pickup Groups
Accounting
Sales
ID
Group
Members
