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Functions during a call
Gigaset SX353 / englisch / A31008-X353-B100-1-7619 / during.fm / 08.10.2003
Transferring calls
Transferring a call externally – ECT (Explicit Call Transfer)
Preconditions:
◆
The service is supported by your network provider.
◆
It is only possible to transfer a call if the exchange also supports ECT. If this is not the
case, then the external call is disconnected. The number cannot be called back.
◆
To "hold" when making an enquiry call from an external call,
Ext. enq. call
must be
set (page 105).
You are making an external call and would like to transfer it to another external user.
Establish an external enquiry call (page 26) and replace the receiver (before answer), to
divert the call.
Forwarding a call to another terminal
You are making an
external
call and would like to transfer it to another terminal.
Establish an internal enquiry call (page 27) and replace the receiver (before answer), to
forward the call.
Working with call waiting for an external call – CW (Call Waiting)
Precondition:
CW (Call Waiting) set up, see page 104.
You hear the call waiting tone (short beep) if you receive an external call while
conducting another call (internal or external). The caller's number or name will appear
in the display if Calling Line Identification is enabled.
There are four ways to work with call waiting for an external call:
Accept the waiting call – enquiry call
:
Press the display key
ACCEPT
. You answer the call waiting call, and the first call is put on
hold. Both parties are shown on the display, the current one is marked.
To toggle between both callers see page 28, for a conference call see page 29.
Reject the waiting call
Press the display key
REJECT
to reject a call on call waiting.
i
With some ISDN PABX systems, your two parties are not connected
together when you replace the receiver when forwarding a call. In this
case you need to activate this function, see page 105.
i
If you reject the call waiting tone on your base station, it can still be heard
on other registered terminals.