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Gigaset C530 IP / LUG - USA en / A31008-XXXXX-XXXX-X-XX / appendix.fm / 25.03.2015
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Checking service information
If you contact Customer Care, you may need the base's service information.
Prerequisite:
You have assigned an outside line (try to establish an external call, make an
external call).
Options
¤
Service Info
¤
OK
You can select the following information/functions with
q
:
1:
Serial number of the base (RFPI)
2:
Empty: - - -
3:
Informs the service employees of the base station settings (in hex diagram), e.g.
the number of registered handsets.
4:
Mode (digits 1 to 2),
Version of the phone's firmware (digits 3 to 5).
5:
Gigaset.net number of your phone. A service employee can use this number to call
you over the Internet without you needing to be registered with a VoIP provider.
This means that the employee can test online connections and VoIP telephony
regardless of the VoIP provider.
6:
Device number of the base station. This contains additional information for the
service employee.
Unlock system
(only if the device has been locked by the provider)
Confirm selection by pressing
OK
.
If necessary, you can unlock a provider-specific device lock with a corresponding
code.
Update profile
Confirm selection by pressing
OK
.
Your current VoIP provider profiles (general provider data for all configured VoIP
connections) are automatically downloaded to your phone. The general settings
for all VoIP connections for which profiles are available on the Internet are
updated.
Send config.
Select this option only if you are requested to do so by the service employee.
Note
You may need to wait a few seconds before
Options
appears on the display
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