Gigabyte GN-WI30N-RH, Руководство пользователя

Страница: 36 / 40

33
Chapter 4 Troubleshooting
This troubleshooting guide provides answers to some common problems which you may
encounter while installing or using GIGABYTE WLAN card products. Contact the WLAN
Technical Support if you encounter problems not mentioned in this section.
‹
“802.1x”, “WPA” and “WPA-PSK” can not work
z
Windows XP / 2000:
1. Run \Utility\AegisI5.exe. on the installation CD.
2. Click “
Install ”.
z
Windows 98SE / ME:
1. Run \\Utility \AegisI2.exe on the installation CD.
2. Click “
Install ”.
‹
Cannot connect to an AP
z Make sure the SSID for the Wireless LAN Card is the same as the Access Point.
z
Make sure the security settings are the same as that of Access Point. When WEP
or WPA encryption is enabled, check if the WEP or WPA keys for the WLAN and
AP are the same.
z
Make sure if the MAC address of the WLAN card is added in the AP
Authorization Table.
‹ Can connect to an AP but cannot connect to the Internet
z
Make sure the security settings are the same as that of Access Point. When WEP
or WPA encryption is enabled, check if the WEP or WPA keys for the WLAN and
AP are the same.
z
Make sure the network configuration (IP address, subnet mask, gateway, and
DNS) of your computer are correct.
z
Check the proxy server of the WEB browser is correctly set.
‹
Poor link quality and signal strength
z Keep the WLAN card away from microwave ovens and large metal objects to
avoid radio interference.
z
Keep the distance between the WLAN card and the AP as close as possible.