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Giant Guarantee Programme
Article 1 Guarantee
1.1 Giant guarantees that every new Giant bicycle is free of constructional defects, defective materials and
rustiness, for as far as the conditions as set out in this Giant Guarantee Programme are being met.
1.2 Only the first owner of a new Giant bicycle can eventually lay a claim to the guarantee, in the event and
for as far as this first owner has obtained the new Giant bicycle from a dealer that has been approved
by Giant.
1.3 The rights that come forth from the Giant Guarantee Programme are in no event and not in any possible
way transferable.
1.4 Without prejudice to what has been settled in the Giant Guarantee Programme, the regulations of
directive 99/44/EU of the European Parliament and of the Council of the European Union on certain
aspects of the sale of consumer goods and associated guarantees (official journal L 171) and
respectively the correspondent national legislature of the country in which the Giant bicycle has been
bought are valid.
Article 2 Specifications and terms
2.1 A guarantee for the period of 10 years is applicable for regular Giant frames and regular Giant forks.
2.2 A guarantee for the period of 5 years is applicable for Giant suspension frames.
2.3 A guarantee for the period of 2 years is applicable for Giant suspension forks.
2.4 For other Giant parts (including paint and clear coat), for as far as they have not been mentioned in
article 3.1, a guarantee for the period of 2 years after date of delivery is valid. For parts of third parties
the relevant guarantee conditions of that producer are valid and applicable to these parts.
2.5 For batteries and other electronical equipment a guarantee of a year after date of delivery is valid.
Article 3 Exceptions
3.1 The guarantee does not apply to parts that are subject to normal wear and tear, such as tyres, chains,
blades, brakes, cables, gearwheels in the circumstance that there are no assembly – or material defects.
3.2 The guarantee lapses in the event:
A. The bike has been used for professional purposes such as bike rental;
B. The bike has been damaged as a result of taking part of competitions, jumping, downhill, trial or as a
result of exposing the bike to – or riding the bike in severe conditions or climates.
C. The bike has been involved in an accident.
D. The bike has been used in an inproper manner or in an other manner than usual, in view of the sort
and type of the bike concerned.
E. The bike has not been serviced in confirmation with the directions in the service manual.
F. The bike has been serviced and / or repaired by a non Giant dealer.
G. The bike has been assembled with non original parts.
H. The first owner has actually transferred the bike to a third person.
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