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Getting Started
Beyond Getting Started
Customer support
If you have questions about OMEGA 2.6, contact Gerber Technical Support by any of the
methods listed below. If you are a Support First
™
member, use your toll-free assistance number.
phone: 860-644-6971
fax: 860-871-3862
e-mail: [email protected]
www.gspinc.com
OMEGA 2.6 software support
If you need assistance installing OMEGA 2.6 software, contact Gerber Technical Support
at 860-644-6971.
Before calling, have the applicable information available:
♦
Microsoft
®
Windows release numbers
♦
GSP system ID and serial numbers
♦
The OMEGA 2.6 CD, Windows disks or CDs, and the computer hardware utilities
disks
Gerber hardware
If you need assistance with any Gerber hardware, contact GSP Technical Hardware Support at
800-828-5406. Have the following information available:
♦
OMEGA 2.6 system serial number
♦
Gerber hardware serial number and model
♦
Complete description of the problem
FastFacts
Gerber FastFacts
™
provides answers to technical and service questions. FastFacts are available
on the GSP website: www.gspinc.com.