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Section 5: System Troubleshooting 

 

Problem:

 Data not populating on web app.  

 

Solution:  

 

Verify the Device Version and Cloud Version date and times stamps match. If 
not, wait up to 24 hours for system to update. 

 

 

Verify sensor input settings are entered to match serial network parameters per 
device.  

o

 

For example: Modbus RTU parameter addressing. 

 

 
Problem:

 Data is populating but values are not scaled properly.  

 

Solution:

 Under the settings tab on the web app, verify the Unit, Scale, Offset are all 

properly entered for the sensor(s). 

 

 
Problem:

 Battery is not charging.  

 

Solution:

  

 

Verify wire connections are secure and wires are not crimped or damaged.  

 

Ensure the solar panel is in position for maximum sun exposure. 

 

Verify AC power source is on and reliable.  

 

Ensure battery is not expired. Replace battery if used for more than 2 years.

 

 

If you are experiencing other problems than mentioned above, please call Geotech 

Technical Support for immediate assistance, (800) 833-7958. 

 

Содержание SitePro

Страница 1: ...Rev 5 6 2020 Part 22350001 SitePro Telemetry System Installation and Operation Manual...

Страница 2: ......

Страница 3: ...ar Panel Mounting 5 Pole Mounting Solar Panel 6 Panel Mounting Solar Panel 6 Mounting the SitePro 7 Wiring the SitePro 8 Solar panel wiring 8 Grounding 9 Sensor Wiring 9 Section 3 System Operation 10...

Страница 4: ...ceed until you read and thoroughly understand the WARNING message WARNING CAUTION A raised hand icon indicates CAUTION information that relates to a situation or condition that could lead to equipment...

Страница 5: ...etwork connection restoration Data can also be retrieved locally from the onboard micro SD card SiteView by Geotech is a cloud based software as a service SaaS that streamlines the data management pro...

Страница 6: ...resistant coating on the panel allows for long term outdoor use in any environment Larger panels and panel arrays are also available to accommodate specific global location requirements Contact Geote...

Страница 7: ...ocated in the southern hemisphere For example Denver Colorado s latitude is around 39 degrees In winter the panel should be raised to 54 degrees from 0 for optimum sun In most cases the fixed 50 mount...

Страница 8: ...clamp and a how to mount the solar panel with a U bolt Figure 2 1 Fastened panel with Worm Clamp Figure 2 2 Fastened Panel with U bolt Panel Mounting Solar Panel If pole mounting options are not avail...

Страница 9: ...ailable through Geotech See Section 8 Parts and Accessories Figure 2 4 Example of pole mounting enclosure Figure 2 5 Example of panel mounting enclosure Never drill mounting holes from or through the...

Страница 10: ...Figure 2 6 Figure 2 6 Power connections to terminal strip Before installing the solar panel to the SitePro enclosure cover the array with an opaque material before making any wiring connections This...

Страница 11: ...en a ground spike must be installed Connect all non current carrying metal parts to the common ground Sensor Wiring Wire the sensors to the designated ports on the Sensor In terminal strip as seen in...

Страница 12: ...n Additional information and instructions on how to navigate the website will be available in the Help menu within the web application The Station Name will be the 6 digit order number followed by a d...

Страница 13: ...arge the battery before long term storage Replace battery every 2 years Sensors Follow cleaning instructions in the manufacturer user manual SD Card Removal If the SD card needs to be removed for any...

Страница 14: ...D Card 5 Re install SD Card after data has been extracted or replace with a new SD Card 6 Close the enclosure door and re install screws 7 Turn the unit power switch back to the ON position to restore...

Страница 15: ...s are not scaled properly Solution Under the settings tab on the web app verify the Unit Scale Offset are all properly entered for the sensor s Problem Battery is not charging Solution Verify wire con...

Страница 16: ...ia web interface Operating Temperature Range 4 to 122 degrees F 20 to 50 degrees C Storage Temperature Range 40 to 140 degrees F 40 to 60 degrees C Onboard Digital Storage Removable 32 GB standard 10...

Страница 17: ...ng power supply R485 10Mbit s or lower speeds up to 4000 1200m 7V to 12V Common Mode Input Voltage Range Driver Output Short Circuit Protection Allows up to 32 transceivers on the serial bus Modbus RT...

Страница 18: ...16 Section 7 System Schematics Figure 7 1 Solar Panel and Sensor Input Wiring...

Страница 19: ...2350000 GEOTECH TELEMETRY AC 82350001 GEOTECH SITEPRO TELEMETRY BOARD ONLY NEEDS POWER BOX 52350002 Replacement Parts AC POWER TELEMETRY 52350001 SOLAR PANEL 17W 18V 12350001 BATTERY 12VDC 9 00AH AGM...

Страница 20: ...18 Appendix A Customer Device Information Sales order Model AC Power or Solar Power Modem Name Serial number Sensor Name Serial Number Sensor Name Serial Number Sensor Name Serial Number...

Страница 21: ...19 Revision History Project Description Date 1849 Release StellaR date...

Страница 22: ...20 NOTES...

Страница 23: ...al Authorization number RMA is required prior to return of any equipment to our facilities please call our 800 number for appropriate location An RMA will be issued upon receipt of your request to ret...

Страница 24: ...Geotech Environmental Equipment Inc 2650 East 40th Avenue Denver Colorado 80205 303 320 4764 800 833 7958 FAX 303 322 7242 email sales geotechenv com website www geotechenv com...

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