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Section 5: System Troubleshooting
Problem:
Data not populating on web app.
Solution:
Verify the Device Version and Cloud Version date and times stamps match. If
not, wait up to 24 hours for system to update.
Verify sensor input settings are entered to match serial network parameters per
device.
o
For example: Modbus RTU parameter addressing.
Problem:
Data is populating but values are not scaled properly.
Solution:
Under the settings tab on the web app, verify the Unit, Scale, Offset are all
properly entered for the sensor(s).
Problem:
Battery is not charging.
Solution:
Verify wire connections are secure and wires are not crimped or damaged.
Ensure the solar panel is in position for maximum sun exposure.
Verify AC power source is on and reliable.
Ensure battery is not expired. Replace battery if used for more than 2 years.
If you are experiencing other problems than mentioned above, please call Geotech
Technical Support for immediate assistance, (800) 833-7958.
Содержание SitePro
Страница 1: ...Rev 5 6 2020 Part 22350001 SitePro Telemetry System Installation and Operation Manual...
Страница 2: ......
Страница 18: ...16 Section 7 System Schematics Figure 7 1 Solar Panel and Sensor Input Wiring...
Страница 21: ...19 Revision History Project Description Date 1849 Release StellaR date...
Страница 22: ...20 NOTES...