Interaction SIP Station
II
Quick Reference
About Interaction SIP Station II Device
The Interaction SIP Station
II
is a SIP-based device designed for the
contact center and enterprise environment, using power over Ethernet,
with controls for volume, and mute, on-hook/off-hook. The Interaction SIP
Station II phone works with a CIC client and your attached headset to
allow you to make or receive calls.
Interaction SIP Station II
Interaction SIP Station II Device Components
To manage incoming and outgoing calls, the Interaction SIP Station II
includes call control buttons and an LED status indicator.
The diagram below highlights the Interaction SIP Station II controls.
Interaction SIP Station II Callout Diagram
This chart outlines callouts shown on the previous page.
1
Mute
. Press this button to disable the headset’s microphone so
the other party or parties cannot hear what you are saying.
2
Status LED
. Indicates current status of the device.
3
Pick Up/Disconnect
. If enabled by your administrator, this
button picks up an incoming call or disconnects an active call.
4
Volume Down
. When connected to a call, press to adjust
caller’s volume down. When not connected to a call, press to
adjust ringer volume down. When the minimum volume is
reached the LED will blink red once.
5
Volume Up
. When connected to a call, adjusts caller’s volume
up. When not connected to a call, adjusts ringer volume up.
When the maximum volume is reached the LED will blink red
once.
6
Headset Jack
. Port to connect a standard RJ-9 headset.
7
PoE LAN Port
. Port to connect the phone to the Gigabit Ethernet
LAN cable for LAN connection. This connection powers the device.
8
PC Port
. Port to allow the PC to acquire its Gigabit Ethernet
connection through the phone.
