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Troubleshooting T

ips

Installation Instructions

Customer Service

Operating Instructions

Safety Information

Problem

Possible Causes

What To Do

Coil Cooktops

Surface units

The surface units are

•

With the controls off, check

not functioning

not plugged in solidly.

to make sure the surface

properly

unit is plugged completely

into the receptacle.

The surface

•

Check to see the correct

unit controls

control is set for the surface

improperly set.

unit you are using.

The drip pans are

•

With the controls off, check

not set securely in

to make sure the drip pan is

the cooktop.

in the recess in the cooktop

and that the opening in the

pan lines up with the

receptacle.

Oven–All Models

Oven light does not work

Light bulb is loose

•

Tighten or replace

or defective.

the bulb.

Switch operating light

•

Call for service.

is broken.

Oven will not work

Plug on range is not

•

Make sure electrical plug is

completely inserted in

plugged into a live, properly

the electrical outlet.

grounded outlet.

A fuse in your home

•

Replace fuse or reset

may be blown or the

circuit breaker.

circuit breaker tripped.

Oven controls

•

See the

Using the

improperly set.

oven

section.

On self-cleaning

•

If necessary, allow the

models,

door left in

oven to cool then unlock

the locked position.

the door.

Содержание 164D3333P189

Страница 1: ...Owner s Manual GE Answer Center 800 626 2000 TEMP RECALL Part No 164D3333P189 Pub No 49 8962 7 99 JR Coil Top and Radiant Top Models Electric Ranges Range ...

Страница 2: ...nk you for buying our product We appreciate your purchase and hope you will continue to rely on us whenever you need quality appliances for your home 2 Important Staple sales slip or cancelled check here Proof of the original purchase date is needed to obtain service under the warranty Write the model and serial numbers here You can find them on a label behind the range door or behind the storage ...

Страница 3: ...GE Answer Center at 800 626 2000 24 hours a day 7 days a week If You Need Service Safety Information Anti Tip Device 4 Safety Precautions 5 7 Oven 8 Self Cleaning Oven 9 Surface Units 10 12 Installation Instructions Before You Begin 39 Prepare the Opening 40 Flooring 41 Electrical Connection 41 46 Anti Tip Bracket 47 Leveling 47 Troubleshooting Tips Before You Call For Service 48 54 Customer Servi...

Страница 4: ...nge and injury IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING 4 WARNING For your safety the information in this manual must be followed to minimize the risk of fire or explosion electric shock or to prevent property damage personal injury or loss of life WARNING ANTI TIP DEVICE IMPORTANT SAFETY NOTICE The California Safe Drinking Water and Toxic Enforcement Act requires the Govern...

Страница 5: ... or unattended in an area where an appliance is in use They should never be allowed to sit or stand on any part of the appliance Do not allow anyone to climb stand or hang on the door storage drawer or cooktop They could damage the range and even tip it over causing severe personal injury Do not store flammable materials in an oven or near the cooktop CAUTION Items of interest to children should n...

Страница 6: ...o not use water on grease fires Never pick up a flaming pan Turn the controls off Smother a flaming pan on a surface unit by covering the pan completely with a well fitting lid cookie sheet or flat tray Use a multi purpose dry chemical or foam type fire extinguisher Flaming grease outside a pan can be put out by covering it with baking soda or if available by using a multi purpose dry chemical or ...

Страница 7: ...units oranyinteriorareaof theoven allowsufficient timeforcoolingfirst Potentially hot surfaces include the cooktop areas facing the cooktop oven vent opening surfaces near the opening crevices around the oven door and metal trim parts above the door REMEMBER The inside surface of the oven may be hot when the door is opened COOK MEAT AND POULTRY THOROUGHLY Cook meat and poultry thoroughly meat to a...

Страница 8: ...ling out the shelf to the stop lock is a convenience in lifting heavy foods It is also a precaution against burns from touching hot surfaces of the door or oven walls When using cooking or roasting bags in the oven follow the manufacturer s directions Do not use the oven to dry newspapers If overheated they can catch on fire Do not use the oven for a storage area Items stored in an oven can ignite...

Страница 9: ... commercial oven cleaner or oven liner protective coating of any kind should be used in or around any part of the oven Residue from oven cleaners will damage the inside of the oven when the self clean cycle is used Before self cleaning the oven remove the broiler pan grid and other cookware Be sure to wipe up excess spillage before starting the self cleaning operation If the self cleaning mode mal...

Страница 10: ...rby surface units Always turn the surface units off before removing cookware When flaming foods under the hood turn the fan on Use a deep fat thermometer whenever possible to prevent overheating fat beyond the smoking point Keep an eye on foods being fried at high or medium high heat settings Foods for frying should be as dry as possible Frost on frozen foods or moisture on fresh foods can cause h...

Страница 11: ...sed Do not operate the radiant surface units if the glass is broken Spillovers or cleaning solution may penetrate a broken cooktop and create a risk of electrical shock Contact a qualified technician immediately should your glass cooktop become broken Be careful when placing spoons or other stirring utensils on glass cooktop surface when it is in use They may become hot and could cause burns Clean...

Страница 12: ...her Be sure the drip pans and the vent duct are not covered and are in place Their absence during cooking could damage range parts and wiring Do not use aluminum foil to line the drip pans or anywhere in the oven except as described in this manual Misuse could result in a shock fire hazard or damage to the range WARNING COIL SURFACE UNITS on some models IMPORTANT SAFETY INFORMATION READ ALL INSTRU...

Страница 13: ...g the control is keeping the power level you set Be sure you turn the control knob to OFF when you finish cooking appearance may vary Indicator Lights on radiant glass models only A HOT indicator light will glow when any radiant element is turned on and will remain on until the surface is cool enough to touch A SURFACE UNITS on indicator light will glow when any surface unit is on NOTE The SURFACE...

Страница 14: ...afe to place hot cookware from the oven or surface on the glass surface when the surface is cool Even after the surface units are turned off the glass cooktop retains enough heat to continue cooking To avoid over cooking remove pans from the surface units when the food is cooked Avoid placing anything on the surface unit until it has cooled completely Water stains mineral deposits are removable us...

Страница 15: ...removed as long as the cooktop is cleaned immediately However do not let these pots boil dry Overheated metal can bond to glass cooktops An overheated copper bottom pot will leave a residue that will permanently stain the cooktop if not removed immediately Porcelain Enamel Covered Cast Iron recommended As long as the cookware is covered completely with porcelain enamel this cookware is recommended...

Страница 16: ...ace unit will cause a build up of heat that will damage the porcelain cooktop Do not try to use such woks without the ring You could be seriously burned if the wok tipped over Use only flat bottomed woks Surface Cookware Tips Use medium or heavy weight cookware Aluminum cookware conducts heat faster than other metals Cast iron and coated cast iron cookware are slow to absorb heat but generally coo...

Страница 17: ...kTimehasrunout TIMER ON OFF Pad Press this pad to select the timer feature AUTOMATIC OVEN Light This lights anytime the oven has been programmed HOUR and MIN Pads These pads allow you to set times up to 11 hours and 59 minutes TEMP RECALL Press the pad above TEMP RECALL to display the selected oven temperature Display Shows the time of day and the time set for the timer CLOCK Pad Press this pad be...

Страница 18: ...f cleaning only Never force the latch handle You may damage the door lock PREHEATED Light Glows when the oven reaches your selected temperature Oven Temperature Knob Turn this knob to the setting you want On some models the temperature will be displayed to indicate setting The display will change back to time after a few seconds On some models the oven will automatically shut off after 12 hours On...

Страница 19: ... shelf stop locks on the support tilt up the front and push the shelf in The oven has 4 shelf positions A B C D How to Set the Oven for Baking or Roasting Turn the Oven Temperature knob to the temperature you desire Check food for doneness at minimum time on recipe Cook longer if necessary Turn the Oven Temperature knob to OFF when cooking is complete 3 2 1 A B C Type of Food Shelf Position Angel ...

Страница 20: ...ven Preheat the oven if the recipe calls for it To preheat set the oven at the correct temperature Preheating is necessary for good results when baking cakes cookies pastry and breads For ovens without a preheat indicator light or tone preheat 10 minutes Baking results will be better if baking pans are centered in the oven as much as possible Pans should not touch each other or the walls of the ov...

Страница 21: ...25 Chicken 1 whole A 35 10 15 Reduce time about 5 to 10 2 to 21 2 lbs minutes per side for cut up split lengthwise chicken Brush each side with melted butter Broil skin side down first Lobster Tails 2 4 B 13 16 Do not Cut through back of shell 6 to 8 oz turn Spread open Brush with each over melted butter before broiling and after half of broiling time Fish 1 lb fillets C 5 5 Handleandturnverycaref...

Страница 22: ...To reduce smoking avoid turning the fan on while broiling For best baking results with two racks place the racks in B and D positions Saves time up to 30 when roasting meats and cooking casseroles whole meals and main dishes Time savings will depend on size type and amount of food Seals in moisture while the outside of meats and poultry gets crisp and brown By reducing cooking time you will save e...

Страница 23: ...e button to turn the fan off 3 2 1 Tips when using CircuWave Be sure to check the internal temperature of food to make sure that it is cooked thoroughly Meat should be cooked to at least 160 F and poultry to at least 180 F Even though food is nicely browned on the outside it may not have reached a safe internal temperature Cooking to these temperatures usually protects against foodborne illness Do...

Страница 24: ... within a few seconds of releasing the pad To Reset the Timer If the display is still showing the time remaining you may change it by pressing the HOUR and MIN or SET TIME pads until the time you want appears in the display If the remaining time is not in the display recall the remaining time by pressing the TIMER ON OFF pad and then pressing the HOUR and MIN or SET TIME pads until the new time yo...

Страница 25: ...FF Using the HOUR and MIN pads enter the length of cooking time Turn the Oven Temperature knob to the desired temperature Thedisplaywillshowthecookingtimeremaining When theovenreachesthesettemperature atonesounds When the oven automatically turns off the AUTOMATIC OVEN light will flash and the oven will signal Turn the oven control to OFF to stop the flashes and signal 3 2 1 How to Set a Delay Sta...

Страница 26: ...or 20 F cooler Replace the knob When you are adjusting the thermostat the following lights will flash indicating where the thermostat will be set when you release the adjustment button OVEN ON Indicates the thermostat will be set at the factory setting PREHEATED Indicates the thermostat will be set 20 F hotter CLEAN Indicates the thermostat will be set 20 F cooler 4 3 2 1 appearance may vary For S...

Страница 27: ...EMP knob Pointer Front of OVEN TEMP knob knob appearance may vary The type of margarine will affect baking performance Most recipes for baking have been developed using high fat products such as butter or margarine 80 fat If you decrease the fat the recipe may not give the same results as with a higher fat product Recipe failure can result if cakes pies pastries cookies or candies are made with lo...

Страница 28: ...ing oven However to help prevent heavy smoke caused by self cleaning the greasy soil in the pan you must first clean off the excess grease Make sure the oven light bulb cover is in place and the oven light is off IMPORTANT Thehealthofsomebirdsisextremelysensitive to the fumes given off during the self cleaning cycle of any range Move birds to another well ventilated room Wipe up heavy soil on the ...

Страница 29: ...h a damp cloth after the oven cools If white spots remain remove them with a soap filled steel wool pad and rinse thoroughly with a vinegar and water mixture These deposits are usually a salt residue that cannot be removed by the clean cycle If the oven is not clean after one clean cycle repeat the cycle You cannot set the oven for cooking until the oven is cool enough for the door to be unlatched...

Страница 30: ...fter cleaning Household ammonia may make the cleaning job easier Place 1 2 cup in a shallow glass or pottery container in a cold oven overnight The ammonia fumes will help loosen the burned on grease and food If necessary you may use an oven cleaner Follow the package directions Do not spray oven cleaner on the electrical controls and switches because it could cause a short circuit and result in s...

Страница 31: ...des and front of the oven door Rinse well You may also use a glass cleaner to clean the glass on the outside of the door Do not let water drip into the vent openings Spillage of marinades fruit juices tomato sauces and basting materials containing acids may cause discoloration and should be wiped up immediately When surface is cool clean and rinse Do not use oven cleaners cleaning powders or harsh...

Страница 32: ...ver Replace bulb with a 40 watt household appliance bulb To replace the cover Place it into groove of the light receptacle Pull wire forward to the center of the cover until it snaps into place Connect electrical power to the range 2 1 2 1 Oven Shelves Clean the shelves with an abrasive cleanser or steel wool On self cleaning models the oven shelves may be cleaned in the self cleaning oven However...

Страница 33: ... cleaner If the grid is chrome do not use an oven cleaner to clean it Both the broiler pan and grid can also be cleaned in the dishwasher Do not store a soiled broiler pan and grid anywhere in the range After broiling remove the broiler pan from the oven How to Remove the Storage Drawer to Clean Under the Range To remove the storage drawer Pull the drawer out all the way Tilt up the front and remo...

Страница 34: ...cream This helps protect the top and makes clean up easier Clean the surface with the cleaning cream after each use Rub a few drops less is better of the cleaning cream onto soiled area using a damp paper towel Buff with a dry paper towel until all soil and cream are removed For heavy burned on soil Apply a few drops of the cleaning cream to the cool soiled area Using a damp paper towel rub the cr...

Страница 35: ... scraper at a 30 angle to the cooktop Scrape the hot spill to a cool area outside the surface unit With the spill in a cool area use a dry paper towel to remove any excess Any spillover remaining should be left until the surface of the cooktop has cooled Do not continue to use the soiled surface unit until all of the spillover has been removed Follow the steps under Heavy soil to continue the clea...

Страница 36: ...our fingers To lower the cooktop push the rods back and gently lower the cooktop until it rests in place Operating Instructions Installation Instructions Safety Information Troubleshooting Tips Customer Service The porcelain enamel finish is sturdy but breakable if misused This finish is acid resistant However any acidic foods spilled such as fruit juices tomato or vinegar should not be permitted ...

Страница 37: ...e drip pan and into the receptacle Guide the surface unit into place so it rests evenly Do not immerse the surface units in liquids of any kind Do not clean the surface units in a dishwasher Do not bend the surface unit plug terminals Do not attempt to clean adjust or in any way repair the plug in receptacle Surface unit Drip pan Receptacle 37 Troubleshooting Tips Installation Instructions Custome...

Страница 38: ...sier cleaning To remove a knob pull it straight off the stem Wash the knobs in soap and water but do not soak Pull the knob straight off the stem Painted surfaces include the sides and the drawer front Clean these with soap and water or a vinegar and water solution Do not use commercial oven cleaners cleaning powders steel wool or harsh abrasives on any painted surface Painted Surfaces On glass co...

Страница 39: ...CAUTION FOR PERSONAL SAFETY DO NOT USE AN EXTENSION CORD WITH THIS APPLIANCE REMOVE HOUSE FUSE OR OPEN CIRCUIT BREAKER BEFORE BEGINNING INSTALLATION This appliance must be supplied with the proper voltage and frequency and connected to an individual properly grounded branch circuit protected by a circuit breaker or time delay fuse as noted on the rating plate Wiring must conform to National Electr...

Страница 40: ...tallation of a listed microwave oven or cooking appliance over the cooktop shall conform to the installation instructions packed with that appliance If cabinet storage is installed reduce risk by installing a range hood that projects horizontally a min of 5 beyond the bottom of the cabinets Make sure the wall covering countertops and cabinets around the range can withstand heat generated by the ra...

Страница 41: ...tion Effective January 1 1996 the National Electric Code requires that new construction not existing utilize a 4 conductor connection to an electric range When installing an electric range in new construction follow Steps 3 and 5 for 4 wire connection Use only a 3 conductor or a 4 conductor UL listed range cord These cords may be provided with ring terminals on wire and a strain relief device A ra...

Страница 42: ...racket and twist until ring is removed Assemble the strain relief in the hole Insert the power cord through the strain relief and tighten Allow enough slack to easily attach the cord terminals to the connector block If tabs are present at the end of the winged strain relief they can be removed for better fit NOTE Do not install the power cord without a strain relief The strain relief bracket shoul...

Страница 43: ...nnector block The power leads must be connected to the outside brass colored terminals Remove the 3 wire terminal screws from the connector block Insert screws through each power cord terminal ring and into the connector block until the screws engage the nuts Be certain that the center wire is connected to the center screw of the connector block Tighten screws securely Do NOT remove ground strap c...

Страница 44: ...ust be connected to the frame of the range with the grounding plate and grounding screw Remove the 3 screws from the connector block Remove the grounding screw and strap from the connector block middle location and the screw connection to the frame of the range Insert screws through each power cord terminal ring and into connector block until screw engages nut Be certain that the center wire is co...

Страница 45: ...ING Do not connect aluminum wire to the connector block Use copper building wire rated for the correct amperage and voltage to make 3 three 3 copper jumper wires Connect wire as per Step 6 or 7 depending on number of wires Splice copper wires to aluminum wiring using special connector terminals designed and UL approved for joining copper to aluminum and follow the connector manufacturer s recommen...

Страница 46: ...proved for copper wire connection only If aluminum wire is used see note below NOTE ALUMINUM WIRING Do not connect aluminum wire to connector block Use copper building wire rated for the correct amperage and voltage to make 3 three 3 copper jumper wires Connect wire as per Step 6 or 7 depending on number of wires Splice copper wires to aluminum wiring using special connector terminals designed and...

Страница 47: ...l Bracket Screw must enter wood or metal Wall plate Leveling the Range The range must be level Leveling feet are located at each corner of the base of the range Remove the storage drawer Using channel locks rotate the leveling feet in and out as required to level the range For instructions on how to remove and replace the storage drawer see the Care and cleaning of the range section On some models...

Страница 48: ...tches Incorrect cleaning Use recommended may appear as methods being used cleaning procedures cracks or abrasions Cookware with rough Be sure cookware bottoms on radiant cooktop bottoms being used or and cookware are clean glass surface coarse particles salt before use Use cookware or sand were between with smooth bottoms Tiny the cookware and the scratches are not removable surface of the cooktop...

Страница 49: ... to make sure the drip pan is the cooktop in the recess in the cooktop and that the opening in the pan lines up with the receptacle Oven All Models Oven light does not work Light bulb is loose Tighten or replace or defective the bulb Switch operating light Call for service is broken Oven will not work Plug on range is not Make sure electrical plug is completely inserted in plugged into a live prop...

Страница 50: ... one Use just one rack for best oven rack used results with cakes and cookies when baking without CircuWave CircuWave fan used on See the Using CircuWave incorrect food type section Food does not Oven is not set Make sure you turn the broil properly at BROIL knob all the way to the BROIL position Door not open to the See the Using the broil stop position as oven section recommended Improper shelf ...

Страница 51: ...ome Replace fuse or reset may be blown or the circuit breaker circuit breaker tripped Oven controls See the Using the clock improperly set and timer section The display goes Power surge Disconnect power at the blank or indicator fuse box or circuit breaker lights come on for at least 10 seconds when range is Turn power on and power not in use up your range If the indicator lights are still on call...

Страница 52: ...ven if only slightly from the locked position Make sure the latch is moved to the right as far as it will go Turn the Oven Temperature knob to OFF Allow the oven to cool for one hour Put the oven back into operation Power outage Power outage or surge Some models will automatically resume their setting once the power is restored On models with a clock you must reset the clock If the oven was in use...

Страница 53: ...knob to OFF when you wanted Allow the oven to cool to bake roast Never force the door or broil latch handle Crackling or This is the sound of This is normal popping sound the metal heating and cooling during both the cooking and cleaning functions Excessive smoking Excessive soil Turn the Oven Temperature knob to OFF Open the windows to rid the room of smoke Wait until the CLEAN light goes off Wip...

Страница 54: ...b to OFF want to cook Allow the oven to cool Never force the door latch handle Oven not clean Oven controls not See Using the self cleaning after a clean cycle properly set oven section Oven was heavily soiled Clean up heavy spillovers before starting the clean cycle Heavily soiled ovens may need to self clean again or for a longer period of time CLEAN light Oven controls not Move the door latch f...

Страница 55: ...r products purchased for home use within the USA In Alaska the warranty excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state c...

Страница 56: ...e there after your warranty expires Service Contracts 800 626 2224 Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual cover procedures to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must ...

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