1
GE Appliances
General Electric Company
Louisville, Kentucky 40225
31-9147
GE Consumer & Industrial
Technical Service Guide
December 2006
GE WASHER
WSSH300G
Страница 1: ...1 GE Appliances General Electric Company Louisville Kentucky 40225 31 9147 GE Consumer Industrial Technical Service Guide December 2006 GE WASHER WSSH300G ...
Страница 2: ... avoid personal injury disconnect power before servicing this product If electrical power is required for diagnosis or test purposes disconnect the power immediately after performing the necessary checks RECONNECT ALL GROUNDING DEVICES If grounding wires screws straps clips nuts or washers used to complete a path to ground are removed for service they must be returned to their original position an...
Страница 3: ...r 21 Motor 21 CONSTRUCTION 22 Cabinet 22 Front Panel and Door Assembly 22 Bellows 22 Outer Tub Assembly 22 Spin Basket Assembly 22 TROUBLESHOOTING 23 Consumer error code chart 57 Failure code chart 24 Tests 25 Jacks and plugs 27 TEARDOWN 28 Removing the detergent drawer 28 Detergent drawer disassembly 28 Removing door strike 29 Removing the loading door handle 29 Removing loading door 29 Disassemb...
Страница 4: ...moving the top rear brace 43 Removing the suspension springs 44 Removing the top center brace 44 Removing the detergent cavity assembly 45 Removing the detergent dispenser outlet hose 46 Removing the siphon break hose 46 Removing the drain sump 46 Removing the hose between the drain pump and the drain hose coupler 47 Removing the external drain hose 48 Removing the drain hose coupler 48 Removing t...
Страница 5: ...5 QUICK REFERENCE SHEET 1 Nomenclature location 2 Mini manual location On the front panel at the lower left of the washer door opening Under the top cover taped to the dispencer ...
Страница 6: ...cal requirements Incoming water pressure Drain requirements Motor Circuit Individual properly polarized and grounded 15 amp branch circuit fused with 15 amp time delay fuse or circuit breaker 30 and 120 pounds per square inch maximum unbalance pressure hot vs cold 10 psi Drain capable of eliminating 17 gals 64 3 L per minute A standpipe diameter of 1 1 4 in 3 18 cm minimum The standpipe height abo...
Страница 7: ...her will fill and then spin leakage test 9 Turn the cycles knob 8 clicks from the start position The drain pump and door lock solenoid will activate and the washer will operate in high spin SAFETY WARNING If power is removed during this test the door can be opened To prevent injury DO NOT put your hands inside when the tub is rotating 10 Turn the cycles knob 9 clicks from the start position The co...
Страница 8: ...P M Medium 900 Spin Speed R P M Max 950 Perm Press Active Ware Spin Speed R P M Low 800 Spin Speed R P M Medium 850 Spin Speed R P M Max 900 Delicate Hand Wash Spin Speed R P M Low 350 Spin Speed R P M Medium 400 Spin Speed R P M Max 450 Soak Spin Speed R P M Low 350 Spin Speed R P M Medium 400 Spin Speed R P M Max 450 Rinse Spin Spin Speed R P M Low 850 Spin Speed R P M Medium 900 Spin Speed R P ...
Страница 9: ...9 WIRING DIAGRAM ...
Страница 10: ...ctive sports exercise and some casual wear clothes Fabrics include modern technology finishes and fibers such as spandex stretch and micro fibers QUICK WASH For lightly soiled items you need in a hurry PERMA PRESS For wrinkle free and permanent press items HEAVY For heavily soiled cottons household linens work and play clothes Temperature Select the water temperature for the wash and rinse cycles ...
Страница 11: ...ess dirt and detergent from soiled loads Door Lock Indicator Light The indicator light is ON and the door is locked when the START button is pressed The light turns OFF at the end of the cycle Control Lock To prevent accidentally starting or stopping the washer press OPTIONS and SELECT at the same time until the Control Lock indicator is lighted To unlock the controls press OPTIONS and SELECT agai...
Страница 12: ...e switch is located behind the control panel next to the dispenser drawer The electronic control board sends a signal through the reed switch circuit When the signal is interrupted by the contacts of the reed switch being open the board prevents the washer from operating The reed switch contacts are controlled by the magnetic field of the magnet located in the front panel of the dis penser drawer ...
Страница 13: ...econds for the wax motor to cool down and retract the piston pulling the spin lock arm back away from the locking fork and auxiliary switch This provides enough time for the spin basket to slow its rotation down to the wash speed before the door could possibly be opened Contact Wax Motor Coil Switch Actuator Locking Fork Pressure Switch The pressure switch is mounted to the right side panel under ...
Страница 14: ... closed metal tube valve guide which is sealed by the outer edge of the diaphragm to the valve body A coil spring holds the armature down against the diaphragm main orifice when the solenoid is not energized The following line drawings and text explain basic valve operation When the valve is in a closed position the solenoid is not energized Water has bled through the diaphragm bleed orifice placi...
Страница 15: ... solenoids are activated and the bleach solenoid is activated for all except the last fill in rinse For the last rinse fill the hot and bleach solenoids are activated When the TEMPERATURE switch is set to Cold Cold in the wash cycle the wash solenoid is activated and the bleach solenoid is activated for all except the last fill in rinse For the last rinse fill the wash and bleach solenoids are act...
Страница 16: ... the dispenser housing outlet channel This prevents the mixtures from coming out the front of the drawer The 2 outlets of the water inlet valve assembly are inserted into the rear of the automatic dispenser During the fill cycles water is directed into the top of the cavity through 2 inlets The inlet on the right as view from the front of the washer is connected to the combination output of the ho...
Страница 17: ...the water The dispense advanced rinsing technology channel re ceives water whenever inlet on the right as view from the front of the washer is activated This path allows the water to bypass dispenser the drawer and enter the tub by a advanced rinsing technology hose connected between cavity and the bellows The detergent dispenser channel receives water from the right hand input as viewed from the ...
Страница 18: ...e start of the cycle but bleach and fabric softener are not dispensed until later in the cycle To allow all three items to be added to the washer before the start of the cycle the bleach and soft ener cavities in the drawer have tubes molded into the bottom of them These tubes allow bleach or softener to be added to their cavity without being dispensed as long as the liquid is below the top of the...
Страница 19: ...ot touch the bottom of the cavity a siphoning action will start when the solenoid activates and allows water into the cavity The added water creates an overfill condition and starts the siphoning The cavity will empty itself when the water is turned off by the solenoid The bleach dispenser channel receives water from the left hand input as viewed from the front of the washer The bleach channel for...
Страница 20: ...ner cavity section of the drawer As the water passes over the fabric softener section holes in the cavity allow some of the water to enter and mix with the fabric softener This raises the mixture level above the tubes in the drawer fabric softener cavity allowing the mixture to flow into the tub Like the detergent channel when the flow of the incoming water is more than the holes can dispense the ...
Страница 21: ...ncy and polarity of the voltage and comparing the input from the tachogenerator on the drive motor the speed control board can operate the drive motor at a preprogrammed speed and direction 2 The balance of the load in the washer during the spin cycle by converting the sine wave from the tachogenerator to square waves and comparing the distance between the square waves Motor The motor is mounted t...
Страница 22: ...uter Tub Assembly The outer tub assembly is supported by two suspension springs and stabilized by two air shock assemblies A cement counterweight is mounted to the front of the outer tub A counterweight is molded into the rear half of the outer tub These counterweights prevent excessive oscillation of the entire suspended assembly during an unbalanced spin cycle Spin Basket Assembly The spin baske...
Страница 23: ...ode is obtained by counting the number of times the lights flash Example E24 The five indicator lights would flash twice indicating the 2 and the START indicator light will flash four times indicating the 4 The five indicator lights and the START indicator light start flashing at the same time The control will pause for 2 seconds then repeat the code as long as the two buttons are pressed and held...
Страница 24: ...rom tacho generator Refer to test 10 E55 Motor overheating Refer to test 11 E56 High motor current Refer to test 11 E57 High current on inverter Refer to test 11 E58 High current on motor phase Refer to test 11 E59 No tacho signal for 3 seconds Refer to test 12 E5A High temperature on heat sink Replace the speed control board E5B High temperature on heat sink Replace the speed control board E5C Hi...
Страница 25: ... 2 Open Check the door strike if good replace the door switch assembly Closed Replace the control board Yes Replace the control board No Replace the door switch assembly Note You may have to break the door strike to do this Shorted or open Defective door lock assembly Around 1500 Ohms Defective control board 1 Is the incoming water flow normal 2 Are the incoming water faucets turned on 3 Is the in...
Страница 26: ...ol board and the speed control board 1 Check the resistance of the NTC Is it around 50K ohms 1 Have the power company check the frequency of the incoming power If correct replace the control board Test 8 Test 9 Test 10 Test 11 Test 12 Test 13 If the resistance is between 105 130 ohms replace the speed control board If the resistance is NOT between 105 130 ohms replace the motor No Replace the moto...
Страница 27: ...tor connections C5 1 C5 2 C5 3 Motor winding connections C5 4 C5 5 Tacho generator connections Jacks and plugs Control panel J3 J4 J12 J6 J14 J1 J2 Control board circuits J1 Power to the speed control board J2 J3 Door switch assembly circuits J4 J12 Water inlet and drain pump circuits J6 Codes to the speed control board J14 Incoming power Speed control board J1 J3 J5 C5 1 C5 5 ...
Страница 28: ...it hits the stop 2 Push down on the release tab and pull the drawer out Detergent drawer disassembly 1 Remove the drawer from the washer 2 The detergent liquid bleach and fabric softener insert lifts off When reinstalling be sure to seat it properly 3 To remove the drawer front release the three tabs and pull the drawer front away from the body 4 To remove the conveyer release the conveyer from th...
Страница 29: ...moving door strike 1 Open loading door and remove the 2 screws holding the strike to the inner door liner Removing loading door handle 1 Remove the 2 screws holding the handle to the inner liner of the door Removing loading door 1 Remove the door by removing the 4 screws holding the door to the hinges while supporting the door ...
Страница 30: ...ewsholdingthehingetothedoor and front panel Disassembling the door 1 To remove the outer door panel separate the two panels on the hinge side and slide the outer panel toward the door strike side to disengage the inner panel from the outer panel flange 2 Remove the outer glass some models by remov ing the door strike and the 4 screws holding the outer glass to the inner panel and lift the glass of...
Страница 31: ...ing door 2 Using needle nose pliers start where the spring and wire are connected at the bottom of the bellows and pull the wire out of the groove of the bellows 3 Pull the bellows off of the lip of the front panel Removing the door safety switch 1 Disconnect the washer from the electrical supply 2 Release the bellows from the front panel 3 Remove the 2 screws holding the switch assembly to the fr...
Страница 32: ...embly into the door opening and unplug the electrical connectors Removing the lower front access panel 1 Raise the front of the washer and insert a two by four under the front of the washer 2 Remove the 2 screws holding the panel to the washer base Pull the panel down and out Removing the drain pump 1 Disconnect the washer from the electrical supply remove the front access panel Note Some water wi...
Страница 33: ...ove 4 screws to release the pump from the housing Removing the top panel 1 Disconnect the washer from the electrical supply Disassembling the drain pump 1 The drain pump check valve is located in the outlet of the pump 2 Remove the shield by releasing the tab and pulling back on the shield ...
Страница 34: ...ove the 3 screws behind the detergent drawer panel 2 Removethe 2 screwsfromtherearofthetop slide the top back and lift it off Removing the pressure switch 1 Disconnect the washer from the electrical supply and remove the top panel 2 Unplug the wires from the pressure switch 3 Turn the pressure switch one quarter turn and pull out to release it from the side panel 4 Disconnect the hose from the pre...
Страница 35: ...ly and release the console 2 Tag each plug with the jack number then discon nect the electrical harness from the electronic control release the wire harness rivets from the back of the control and lift the console off 4 Release the tab that is spread open by the left hand screw as viewed from the front 5 Release the 3 locking tabs at top rear edge of the console and roll the console forward ...
Страница 36: ...e rim of the selector knob shaft with pliers and pull the knob out the front Removing the water temperature selector shaft 1 Disconnect the washer from the electrical supply set the water temperature selector knob to the Cold Cold position and remove the electronic control 2 Lift the shaft out of the control Removing the programing buttons and springs 1 Disconnect the washer from the electrical su...
Страница 37: ...safety switch assembly to the front panel 3 Release the plastic rivet wire tie holding the door switch harness to the front panel 4 Remove the 3 screws holding the front panel to the front console mounting brace and side panels 5 Removethe 2 5 16 hexheadscrews holdingthe bottom of the front panel to the side panels 6 Lift up on the front panel to disengage the 2 pins one in each side panel the fro...
Страница 38: ...n each side holding the brace to the side panels 3 Release the 2 tabs on the dispenser drawer housing one on each side and pull the brace forward Removing the bellows door boot 1 Disconnect the washer from the electrical supply and remove the front panel 2 Release the hose clamp and remove the hose from the top of the bellows 3 A groove in the rear of the bellows is placed over the lip of the oute...
Страница 39: ... place the other hand inside the bellows and force the groove of the bellows over the lip of the tub with your thumb 4 Remove the bellows by placing your hand under the bellows at the top of the opening and lift up while pulling out Reinstalling or replacing the bellows 1 Use liquid dishwasher soap to lubricate the groove on the bellows to make it easier to slip lip of the bellows onto the lip of ...
Страница 40: ...t it 6 To install the spring fold the front of the bellows back into the tub 7 Place the spring in the groove at the top of the bellows and wedge a round object about 3 4 in diameter between the weight ring and the bellows to hold the spring in the groove 8 Pull the spring with one hand while working it into the groove with the other 9 Remove the wedge unfold the bellows and insert the advance rin...
Страница 41: ...t tube while pushing on the grommet rim from inside the washer 2 Using a 7 16 socket remove the 5 bolts holding the weight ring to the outer tub and slide the weight ring off the outer tub front The water inlet and overflow vent tube grommet Note The water inlet and overflow vent tube grommets are connected for ease of installing during manufacturing and can be separated by cutting the thin wall j...
Страница 42: ...t valve assembly until the tube clears the rear panel 4 Drop the rear of the tube down slide the tube back and lift the tube out Removing the water inlet valve assembly Note The water valves and water valve harness connectors are color coded red green and blue When reconnecting match the color on the harness connector to the color of the valve 1 Disconnect the washer from the electrical supply and...
Страница 43: ...ed in them Using pliers grab one of the legs of the X and pull the screen out Removing the top rear brace 1 Disconnect the washer from the electrical supply and remove the top panel Note The water valves harness has locking plugs 4 Remove the 2 screws one on each side holding the water inlet valve assembly to the detergent dispenser housing 5 Pull back on the valve assembly to disengage it from th...
Страница 44: ...out 6 to relieve the spring pressure and then unhook the other end of the spring from the tub Removing the top center brace Removing the top center brace 1 Disconnect the washer from the electrical supply and remove the top panel 2 Release the tub springs and slide the water valve assembly back 3 Remove the 4 screws two on each end and the 2 screws holding the detergent dispenser hous ing to the b...
Страница 45: ...e detergent cavity assembly 1 Disconnect the washer from the electrical supply remove the drawer and the top panel 2 Disconnect the water valve assembly and the overflow vent tube and slide them back 3 Release the wiring harness from the side of the housing 4 Disconnect the detergent dispenser outlet hose 5 Remove the 2 screws holding the housing to the center bar ...
Страница 46: ...he detergent dispenser outlet hose 1 Disconnect the washer from the electrical supply and remove the top panel 2 Release the overflow vent tube and slide it back 3 Loosen the 2 clamps one on each end and slide the hose off Removing the siphon break hose 1 Disconnect the washer from the electrical supply and remove the top panel 2 Release the 2 clamps one on each end and slide the hose off Removing...
Страница 47: ...s and pull the hose out 2 Loosen the clamp at the tub a n 3 Release the clamp at the pump 4 Slide the hose off of the tub and pump to remove the sump Removing the hose between the drain pump and the drain hose coupler 1 Disconnect the washer from the electrical supply remove the top panel and the front access panel Note There will be water in the pump and hose ...
Страница 48: ...emoving or replacing the drive belt 1 Disconnect the washer from the electrical supply and remove the rear access panel 2 Remove the belt by turning the tub drive pulley and rolling the belt off the pulley The belt is elastic and is designed to give enough to remove and install in this manner Removing the external drain hose 1 Release the clamp and pull the hose off the coupler Removing the drain ...
Страница 49: ... remove the 4 bolts two in the front and two in the rear that secure the motor to the outer tub Removing the large pulley 1 Disconnect the washer from the electrical supply 2 Remove the rear access panel and the belt 3 Using a 6 mm allen wrench remove the bolt in the center of the pulley by holding the pulley and turning the wrench counterclockwise 4 Work the pulley back and forth to remove it fro...
Страница 50: ...ottom of the assembly toward the motor and slide the assembly out between the shock absorber and the motor 4 Slidethemotorforwardwhilesupportingtoremove 5 Reverse procedure to reinstall making sure that belt tracks in the center of the large pulley Adjust by moving belt on motor pulley if required Removing the speed control board assembly 1 Disconnect the washer from the electrical supply and remo...
Страница 51: ... air shock securement pins by depressing locking tab while pulling pin to remove This procedure is much easier if a deep 1 2 6 point socket or 13 millimeter 6 point is used to compress the locking tab of the plastic pin Push the socket onto the tapered end of the pin as far as it will go to compress the locking tab 4 Use pliers to grasp head of pin and pull to remove As the pin is removed the sock...
Страница 52: ... socket onto the tapered end of the pin as far as it will go to compress the locking tab 5 Use pliers to grasp head of pin and pull to remove As the pin is removed the socket will drop free 6 When replacing the air shock make sure to position it with the bell end facing downward Removing the air bell 1 Disconnect the washer from the electrical supply and remove the front access panel 2 Remove the ...
Страница 53: ... and disconnect the drain sump from the tub 5 If you are going to replace the front half of the outer tub remove the bellows and the weight ring 6 Remove the small hose from the air bell 7 Remove the large pulley drive motor and speed control board assembly 8 Disconnect the bearing ground wire 9 Removethetoppinsfromshockabsorbersandpush the shock absorbers against the cabinet 10 Place something do...
Страница 54: ...wo halves of the tub together 13 Lift the front half of the tub off the assembly CAUTION Use caution in handling the spin basket The outer surface is very sharp 14 Reverse procedure to reassemble using illustration below to show outer tub screw tightening sequence ...
Страница 55: ...er seal and seal between the two tubs come as part of the rear half of the outer tub If the water seal or bearings fail inspect and if necessary dress shaft of the spin basket with a file With some failures it will be necessary to replace the spin basket Spin basket vanes Three plastic vanes are mounted to the spin basket to aid in the washing action during the wash cycle Each vane has 6 tabs that...
Страница 56: ...ole in top of the vane behind the divided space and push the 4 locking tabs open 3 Slide the vane toward the door opening to release the 6 tabs and push on the side of the vane to remove 4 When replace or reinstalling lock the vane in place with a stainless steel screw through the slot in the side of the vane SCREW SLOT ...
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