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TR
OUBLESHOO
TING TIPS
Troubleshooting tips ...
Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Possible Cause
What To Do
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Your new oven has a different cooking
system from your old oven and therefore
may cook differently than your old oven.
For the first few uses, follow your recipe
times and temperatures carefully. If you still
think your new oven is too hot or too cold,
you can adjust the temperature yourself
to meet your specific cooking preference.
NOTE:
This adjustment affects traditional
bake Traditional Bake, Convection Bake and
Convection Bake Multi temperatures; it will
not affect Convection Roast, Traditional Broil,
Convection Broil or Clean.
Food does not bake
properly
Oven controls improperly set.
See the Cooking Modes section.
Rack position is incorrect or rack is not
level.
See the Cooking Modes section and Cooking
Guide.
Incorrect cookware or cookware of improper
size being used.
See the Cookware section.
Oven temperature needs adjustment.
See the Special Features section.
Ingredient substitution
Substituting ingredients can change the
recipe outcome.
Food does not broil
properly
Oven controls improperly set.
Make sure you select the appropriate broil
mode.
NOTE:
Convection crisp is not for
broiling foods.
Improper rack position being used.
See the Cooking Guide for rack location
suggestions.
Food being cooked in a hot pan.
Make sure cookware is cool
Cookware not suited for broiling.
Use a pan specifically designed for broiling
Aluminum foil used on the broiling pan and
grid has not been fitted properly and
slit as recommended.
If using aluminum foil conform to pan slits.
In some areas the power (voltage) may be low.
Preheat the broil element for 10 minutes.
Oven temperature too
hot or too cold
Oven temperature needs adjustment.
See the Special Features section.
Oven not work or
appears not to work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
See the Using the Oven section.
Oven is in Sabbath Mode
Verify, that the oven is not in Sabbath Mode.
See the Special Features section.
“Crackling” or
“popping” sound
This is the sound of the metal heating
and cooling during both the cooking and
cleaning functions.
This is normal.
Why is my range
making a "clicking"
noise when using my
oven?
Your range has been designed to maintain
a tighter control over your oven's
temperature. You may hear your oven's
heating elements "click" on and off more
frequently than in older ovens to achieve
better results during baking, broiling,
convection, and self-clean cycles.
This is normal.
Clock and timer do not
work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven light does not
work
Light bulb is loose or defective.
Tighten or replace bulb.
Pad operating light is broken.
Call for service.
Oven will not self-
clean
The temperature is too high to set a self-
clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set.
See the Cleaning the Oven section.
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