28
49-2000999 Rev. 2
TROUBLESHOOTING
TIPS
Troubleshooting Tips ...
Before you call for service
Problem
Possible Cause
What To Do
Oven light does not work
Light bulb is loose or defective.
Tighten or replace bulb.
Pad operating light is broken.
Call for service.
Oven will not self-clean
The temperature is too high to set a
self-clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set.
See the Cleaning the Oven section.
Excessive smoking
during clean cycle
Excessive soil or grease.
Press the
Cancel/Off
pad. Open the windows to rid the
room of smoke. Wait until the
LOCKED
light goes off.
Wipe up the excess soil and reset the clean cycle.
Excessive smoking
during broiling
Food too close to burner element.
Lower the rack position of the food.
Oven door will not open
after a clean cycle
Oven too hot.
Allow the oven to cool below locking temperature.
Oven not clean after a
clean cycle
Oven controls improperly set.
See the Cleaning the Oven section.
Oven was heavily soiled.
Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean again
or for a longer period of time.
DOOR LOCK flashes
in the display
The self-clean cycle has been selected
but the door is not closed.
Close the oven door.
DOOR LOCK light is
on when you want to
cook
The oven door is locked because the
temperature inside the oven has not
dropped below the locking temperature.
Press the
Cancel/Off
pad. Allow the oven to cool.
“F— and a number
or letter” flash in the
display
You have a function error code.
Press the
Cancel/Off
pad. Allow the oven to cool for
one hour. Put the oven back into operation.
If the function code repeats.
Disconnect all power to the oven for at least 30 seconds
and then reconnect power. If the function error code
repeats, call for service.
Display goes blank
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off.
See the Special features section.
Oven is in Sabbath Mode.
Verify that the oven is not in Sabbath Mode. See the
Special Features section.
Power outage, clock
flashes
Power outage or surge
Reset the clock. If the oven was in use, you must reset
it by pressing the
Cancel/Off
pad, setting the clock and
resetting any cooking function.
“Burning” or “oily” odor
emitting from the vent
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a
minimum of 3 hours. See the Cleaning the Oven section.
Strong odor
An odor from the insulation around the
inside of the oven is normal for the first
few times the oven is used.
This is temporary and will go away after several uses or
a self-clean cycle.
Fan noise
(on some models)
A convection fan may automatically turn
on and off.
This is normal. The fan is designed to operate
intermittently to maximize cooking evenness. The
convection fan will operate during preheat of the bake
cycle. The fan will turn off after the oven is heated to the
set temperature. This is normal.
A cooling fan may automatically turn on
and off.
This is normal on some models. The cooling fan will
turn off and on to cool internal parts. It may run after the
oven is turned off.
My oven door glass
appears to be "tinted" or
have a "rainbow" color.
Is this defective?
No. The inner oven glass is coated with
a heat barrier to reflect the heat back
into the oven to prevent heat loss and
keep the outer door cool while baking.
This is normal. Under certain light or angles, you may
see this tint or rainbow color.
