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GUD27ESSMWW

GUD27GSSMWW

GUV27ESSMWW

GUD24ESSMWW

GUD24GSSMWW

XUD27ESSMWW

XUD27GSSMWW

Technical Service Guide

24 and 27 in. Unitized Laundry 
Centers

EASY CARE

COTTONS

COTTONS

DELICATES

PERMANENT PRESSS

DELICATES

S

WASHER | DRYER

TIMED DRY

DRYER

TEMPERATURES

LOAD SIZE

WASHER

TART

August 2018

Содержание GUD27ESSMWW

Страница 1: ...24ESSMWW GUD24GSSMWW XUD27ESSMWW XUD27GSSMWW Technical Service Guide 24 and 27 in Unitized Laundry Centers EASY CARE COTTONS COTTONS DELICATES PERMANENT PRESSS DELICATES S WASHER DRYER TIMED DRY DRYER...

Страница 2: ...trical power is required for diagnosis or test purposes disconnect the power immediately after performing the necessary checks RECONNECT ALL GROUNDING DEVICES If grounding wires screws straps clips nu...

Страница 3: ...Operation Overview 15 LU RZ 16 Component Locator Views 17 Washer Components 17 Electric Dryer Components 18 Gas Dryer Components 19 Washer Main Board Connector Locator View 20 Components 21 Shipping...

Страница 4: ...ostat 35 High Limit Thermostat 36 Burner Assembly and LP Conversion 36 Gas Valve Coils 36 Gas Valve 37 Flame Detector 39 Ignitor 39 Ignitor Circuit Operation 40 Washer Components 41 Single Action Agit...

Страница 5: ...matic Temperature Control ATC 57 Troubleshooting 60 Diagnostics and Service Information 62 Dryer Timer Chart 62 Washer Field Service Mode 63 Fault Code 67 Fault Code Binary Display 75 Wiring Diagrams...

Страница 6: ...stored energy Step 3 Isolate the appliance Step 6 Try It verify that the appliance is locked out GE Factory Service Employees are required to use safety glasses with side shields safety gloves and st...

Страница 7: ...DO QXPEHU LGHQWLI WKH PRQWK DQG HDU RI PDQXIDFWXUH 7KH OHWWHU designating the year repeats every 12 years Example LA123456S June 2013 A JAN D FEB F MAR G APR H MAY L JUN M JUL R AUG S SEP T OCT V NOV...

Страница 8: ...stat Temperature F Temperature C Open Close Open Close Drum Outlet 130 5 120 6 55 3 49 3 Control Outlet 210 5 180 6 99 3 82 3 RQWURO QOHW RQJ 9HQW Only 205 5 175 6 96 3 79 3 Safety 235 5 205 6 113 3 9...

Страница 9: ...hermostat Temperature F Temperature C Open Close Open Close Drum Outlet 130 5 120 6 55 3 49 3 Control Inlet 210 5 180 6 99 3 82 3 Safety 27 Models 280 5 240 12 138 4 116 7 Safety 24 Models 300 5 260 1...

Страница 10: ...tion Turning the knob after the cycle has started will stop the washer and change the cycle to the new selection Deep Rinse The status lights show the stage the washer is in When the selector knob is...

Страница 11: ...ap Cold uses incoming tap water which can provide energy savings For all other temperature selections a mixture of hot and cold water is used to achieve the ideal temperature for each temperature sett...

Страница 12: ...Q ZLWK WKH OLG RSHQ H FHSW ZKHQ Precise Fill on some models is selected as the load size The lid must be closed to continue OOLQJ ZKHQ 3UHFLVH LOO LV VHOHFWHG If the machine is paused more than 24 hou...

Страница 13: ...p 4XLFN OX RU IUHVKHQLQJ RU X QJ XS DOUHDG GU FORWKLQJ IDEULFV OLQHQV DQG SLOORZV Use with OX 1R HDW Provides 10 minutes of no heat tumbling Automatic cycles determine fabric dryness and provide autom...

Страница 14: ...nly rigid metal 4 inches in diameter ductwork inside the dryer cabinet Use only rigid metal or 8 DSSURYHG H LEOH PHWDO LQFKHV LQ GLDPHWHU GXFWZRUN IRU H KDXVWLQJ WR WKH RXWVLGH Do not use plastic or o...

Страница 15: ...afe limits The typical dryer cycle progresses as follows 1 A cycle is selected and the Start key is pressed 2 The motor is activated 3 7KH KHDWHU FRLOV EXUQHU IRU JDV PRGHOV DUH DFWLYDWHG 7KH FRLOV EX...

Страница 16: ...16 LU RZ...

Страница 17: ...17 Component Locator Views Continued Next Page Pressure Chamber Motor and Transmission Behind Front Motor Protector Drain Pump Tub Cover Pressure Hose Washer Components...

Страница 18: ...it Thermostat Inlet Control Thermostat Safety Thermostat Motor and Blower Assembly Outlet Control Thermostat Idler Pulley Door Switch Connector Dryer Timer Connector Board Power Supply Connector Mica...

Страница 19: ...Thermostat Safety Thermostat Inlet Control Thermostat Motor and Blower Assembly Outlet Control Thermostat Door Switch Connector Dryer Timer Connector Board Power Supply Connector Burner Assembly Gas D...

Страница 20: ...AC input J511 Washer Drive Motor J512 Mode Shifter and Drain Pump J513 Lid Switch and Lid Lock J514 Water Valve J602 Speed Sensor RJ45 and User Interface Board J615 Personality Jumper J701 Thermistor...

Страница 21: ...llips or square drive screwdrivers can be used to extract or install these screws The rod is inserted and removed through a hole located on the lower right side of the cabinet and now passes behind th...

Страница 22: ...r Selector Switches Replacement 1 Remove the service panel See Service Panel in this section of this service guide 2 Pull the control knob straight out from the control panel 3 Place the control panel...

Страница 23: ...ard is located behind the service panel It supplies power to all of the washer components The pressure sensor is also mounted to the main board Main Board Removal 1 Remove the service panel see Servic...

Страница 24: ...PDOO DW EODGH VFUHZGULYHU SXVK in on the lock tab while rotating the timer clockwise The dryer timer start switch and timer voltage dropping resistor electric models only are attached to the dryer con...

Страница 25: ...ltage dropping resistor on electric models controls the run time during automatic cycles This 4500 ohm resistor is in series with the timer motor When the drum outlet thermostat RSHQV DQG WXUQV R WKH...

Страница 26: ...e top of the top bearing assembly and pull down and inward to release the assembly from the front panel 5 Unplug the harness connectors located below the right bottom corner of the front panel Two har...

Страница 27: ...s from the trap duct assembly Caution Upon reassembly ensure that the door switch wiring is retained and routed properly to avoid contact with the drum NOTE The trap duct felt can be replaced by extra...

Страница 28: ...dryer operation WARNING Sharp edges may be exposed when servicing the dryer Use caution to avoid injury and wear Kevlar gloves and sleeves or equivalent protection The drive belt is a 4 rib belt and...

Страница 29: ...guide it out of the cabinet The drum shaft is attached to the rear of the drum with three T 20 Torx head screws The EHDULQJ FDQ EH UHPRYHG E SXOOLQJ LW R WKH VKDIW 7KH GUXP VKDIW DQG EHDULQJ W LQWR WK...

Страница 30: ...base plate 4 Remove the idler assembly from the dryer Slot Idler Arm Motor Bracket The drive motor is a single speed dual shaft 1 4 hp 1725 rpm motor with an automatic reset overload protector The ove...

Страница 31: ...ing plyers Then using a 15 16 in 24 mm socket remove the blower wheel from the motor shaft by turning it counter clockwise 12 Once the blower wheel is removed remove the two Phillips head screws that...

Страница 32: ...ss terminals at the 9 30 o clock position when looking at the machine from the front 1 of 2 Rear Motor Strap Front Motor Strap Motor Bracket Motor Support 1 of 2 Blower Wheel The long vent and blower...

Страница 33: ...htly 1 Remove the 2 Phillips head screws that hold the top of the motor bracket to the blower housing 2 Remove two 1 4 inch hex head screws securing the drive motor to the chassis base 3 Rotate the dr...

Страница 34: ...fety thermostat is located on the top left area of the heater housing to the left of the inlet control thermostat On gas models the safety thermostat is located on WKH ULJKW VLGH RI WKH GL XVHU EHORZ...

Страница 35: ...HU The inlet control thermostat on gas models utilize two locking tabs instead of a Phillips head screw 4 Lift and slide the thermostat from the heater DVVHPEO RU GL XVHU Electric Model Shown Inlet Co...

Страница 36: ...that attaches the high limit thermostat to the heater DVVHPEO RU GL XVHU 4 Slide the thermostat from the heater assembly RU GL XVHU High Limit Thermostat 27 in Electric Model 24 in Gas Model High Limi...

Страница 37: ...reassembly ensure the tab at the bottom of the combustion chamber is inserted into the slot located on the dryer chassis Double and Main Coils Removal 1 Remove the drum See Drum in this section of thi...

Страница 38: ...is inserted under the two tabs located in WKH GU HU RRU Gas Valve Bracket Disconnect Disconnect Tab Tab Disconnect Caution The ignitor is very fragile To prevent breaking the ignitor care must be tak...

Страница 39: ...bly ensure the tab at the ERWWRP RI WKH DPH GHWHFWRU LV LQVHUWHG LQWR WKH slot located on the combustion chamber The ignitor is located at the end of the burner assembly in the combustion chamber open...

Страница 40: ...as valve 2 Neutral circuit is from the dryer harness through the door switch and motor switch M2 to M1 to the gas valve When the glo bar is heating the booster and safety coils are both energized and...

Страница 41: ...the shaft The splined coupler is part of the impeller Important The impeller bolt Part WH02X24374 should be replaced any time it is removed for service and torqued to 100 in pounds Washer Components T...

Страница 42: ...proximate resistance value of 10 9 ohms 27 inch models and 16 4 ohms on 24 inch models NOTE The pump runs whenever the washer is in the spin function of a cycle 7KH GUDLQ SXPS ZLOO RSHUDWH LI DQ RYHU...

Страница 43: ...nsnap the eight tabs that latch onto the rim of the outer tub 3 Lift and remove the tub cover Tub Cover Tab 1 of 8 Suspension Rod Slot Tub Suspension Rods Removal 1 Remove the top cover assembly See T...

Страница 44: ...gh the slot Open Slot 4 Lift up on the rod while at the same time sliding the rod support ball down on the shaft Unsnap the shaft of the rod support ball from the metal rod and remove the ball 5 Slide...

Страница 45: ...n be removed easily To access the belt the belt protector needs WR EH UHPRYH UVW Belt Protector Belt Removal 1 Rotate the pulley by hand while walking the EHOW R RI WKH SXOOH Belt Installation 1 Put t...

Страница 46: ...d in the drive motor pulley passes over the sensor If the control does not read any signal from the sensor from the movement of the motor the washer cycle will stop 6SHHG DOO 6HQVRU LDJQRVLQJ The spee...

Страница 47: ...otor can be replaced with a OLWWOH GL FXOW ZLWKRXW UHPRYLQJ WKH ZDVKHU WXE LI the installation requires it 1 Remove the front panel See Front Panel in the Washer Components section of this service gui...

Страница 48: ...ing the mode shifter to the platform The mode VKLIWHU FOXWFK FOXWFK VSULQJ DQG DW ZDVKHU will pull away from the platform The mode shifter consists of a motor that operates by receiving 120 VAC from t...

Страница 49: ...ed onto the shaft Prying against the tub bottom to remove the platform assembly may be necessary Mode Shifter Reinstallation 1 QVWDOO WKH DW ZDVKHU RQWR WKH ORZHU transmission shaft 2 Install the clut...

Страница 50: ...in the platform 3 Press down on the platform to get the seal in position 4 Tighten the eight hex head bolts in a crisscross pattern about 1 4 of the way in at a time so that the tub seal is pulled in...

Страница 51: ...agitating or spinning If the lid switch Is closed control board J513 pin 3 to pin 3 at the lid lock connector will measure 0 ohms Is open agitation and spin will not occur but WKH ZDVKHU ZLOO OO ZLWK...

Страница 52: ...and prevents opening the lid during the spin cycle and while the basket is spinning The lock will be released approximately 5 seconds after the basket stops spinning NOTE If there is a power outage t...

Страница 53: ...lock the control will enter a fault mode and go idle Fault code 23 will be set The pressure sensors purpose is to sense the level of water in the tub when a cycle is being run or if the washer is sitt...

Страница 54: ...ve the front panel and top cover lid assembly 3 Disengage the main board housing assembly from the water valve mounting plate 4 On the 27 inch models disengage the water valve mounting plate from the...

Страница 55: ...Reverse procedure for reassembly Outer Tub Removal 1 Remove the front panel top cover assembly water valve mounting bracket rod and spring assemblies agitator and basket assembly See those sections 2...

Страница 56: ...OO KRVHV IURP WKH ZDWHU YDOYH 3 Although the top cover assembly does not need to be removed it has been removed here for better viewing See Top Cover Assembly in the Washer Components section of this...

Страница 57: ...eads outside the expected range 10k to 120k the main control will default to the IROORZLQJ SUH SURJUDPPHG OO WHPSHUDWXUH VHWWLQJV between 60 F and 135 F Tap Cold Cold water valve only Cold Cold water...

Страница 58: ...5 Pull the enclosure and lay it forward This will give access to the wire ties securing the thermistor harness to the water valve mounting bracket NOTE 7KH ZDWHU LQOHW OO IXQQHO LV DWWDFKHG WR WKH wa...

Страница 59: ...59 9 Pull the wires and connector down through the harness entry NOTE Make certain the rubber gasket is in place on the thermistor when reassembling Gasket...

Страница 60: ...DV D EX HU ZKHQ GU LQJ COMPLAINT WRINKLES SHRINKAGE DAMAGE NO HEAT LONG DAY TIME ALL FABRICS ALL LOADS YES NO HEAT LONG DRY TIME CHECK THERMOSTATE TEMPERATURE DRUM SPEED NOTE 2 YES YES CHECK 240 V BOT...

Страница 61: ...l wear or damage by counter desk etc check NO Gas valve Gas pressure Gas Restriction YES NO Check Are the clothes still damp Check Time advance Excesive or restricted exhaust system Thermostat tempera...

Страница 62: ...ally not grounded and may present a risk of electric shock during servicing Disconnect electric power supply prior to servicing 360 270 MIN A U BIAS HEAT B A HEAT Y S HEAT B C MOTOR T X TIMER MOTOR 36...

Страница 63: ...Name Description of test 0 All LEDs blink All LEDs on the display will blink at a rate of 1Hz Fault Codes Laundry Center fault codes will display in binary see Fault Code Binary Display in this secti...

Страница 64: ...Lid Locked LED ON 1st Press LVSOD LQ ELQDU DOO V R 2nd Press Display 1 in binary Minor Version Lid Locked LED OFF 3rd Press Display 2 in binary 4th Press Display 3 in binary XML Version Non critical A...

Страница 65: ...3rd Press Display 2 in binary 4th Press Display 3 in binary Hot Water Valve 3UHVVLQJ 6WDUW ZLOO WRJJOH WKH KRW YDOYH RQ DQG R Test will have a timeout for how long valve will be on 1 minutes 7KH YDOYH...

Страница 66: ...child safety algorithm before it starts to agitate The lid must be closed to start the test If lid is open the Lid Locked LED will blink When started the mode shifts to agitate will occur if required...

Страница 67: ...control not seeing signal changes indicating the motor is turning while trying to spin Could mean the motor isn t rotating or Control didn t get the signal because of lack of connection Physically ch...

Страница 68: ...el by Pressure Pressure level exceeds 17 5 above pressure port Control received an extended period of pressure readings that is nearing over RZ OHYHOV 3UHVVXUH Voltage Output must be present Could mea...

Страница 69: ...t to drill through the inner wall 9 Lid Switch Redundancy Start attempted for a 4th cycle when the previous 3 cycles have completed with backup micro seeing lid open Could mean the switches didn t occ...

Страница 70: ...closed for more than 5 seconds the motor speed feedback assumes the basket is spinning 65 RPM when the lid lock feedback has no voltage Lid Unlocked Lid Switch Feedback has no Voltage when the BRPM i...

Страница 71: ...eck the drain pump for blockage Check Owner s Manual and Installation Instructions for proper standpipe height Check resistance of the pump 13 5 ohms from J512 connector on the control If open circuit...

Страница 72: ...l Critical Flood Volume 19 89 0 5 gallons B 27 Model Critical Flood Volume 29 54 0 5 gallons Check pressure tube for pinches where it goes through top cover grommet Check pressure tube for trapped wat...

Страница 73: ...Sensor Dropout 1 Disconnected pressure hose 2 Pressure tube is pinched or has water in it 3 Pressure sensor failure Check pressure tube for pinches where it goes through top cover grommet Check pressu...

Страница 74: ...sing the proper amount of HE detergent Ensure speed sensor is plugged in and correctly seated to the motor 30 Stuck Button Fault Buttons not operating when pressed Check buttons and adjust Check butto...

Страница 75: ...75 Fault Code Binary Display...

Страница 76: ...76 NOTE There is nothing special about Fault 32 Because of the limited number of LED s these LED s will be RQ VROLG WR GL HUHQWLDWH LW DV DQRWKHU IDXOW FRGH...

Страница 77: ...77 LULQJ LDJUDPV To Washer Electric Dryer...

Страница 78: ...78 OHFWULF U HU RQJ 9HQW ORZHU 0RWRU LUFXLW...

Страница 79: ...79 To Washer Gas Dryer...

Страница 80: ...80 Power Supply To Washer Personality Jumper Plugs Washer...

Страница 81: ...Coils 36 38 H Heater Assembly 34 High Limit Thermostat 15 19 36 I Idler Assembly 30 31 Ignitor 39 40 Inlet Control Thermostat 15 18 35 L Leveling Legs 21 Lid Lock 20 52 73 74 Lid Switch 20 42 51 66 6...

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