Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery
model 5-2459 or Nickel-metal Hydride (Ni-MH) model 5-2522,
which is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed
and can be inserted only one way.
2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the
base and the other end into a modular jack.
3. Plug the AC power converter into the electrical outlet and the DC connector into the
jack on the bottom of the base.
4. Set the ringer switch (on the handset) to ON, and place the handset in the cradle on
the base.
5. The in use/charge indicator turns on, verifying the battery is charging. The unit will
take 20 seconds to register and verify its security code.
NOTE: In case of a power failure, the handset may display
UNAVAILABLE
when the TALK/CALL BACK button is pressed. You
must then place all handsets on the main base cradle for 20
seconds to re-register.
6. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge
the phone, battery performance is compromised.
CAUTION: To reduce risk of personal injury, fire, or damage use
only the 5-2616 or 5-2749 (black), or 5-2617 or 5-2748 (gray)
power adaptor listed in the user’s guide. This power adaptor is
intended to be correctly orientated in a vertical or floor mount
position.
Extra Charge Cradle
(applicable only with Model 27831xx2)
1. Plug the extra charging cradle into the electrical outlet.
2. Place the handset on the charging cradle.
3. The charge indicator turns on, verifying the battery is charging.
4. Allow the phone to charge for 16 hours prior to first use.
VERY IMPORTANT: BOTH HANDSETS MUST BE REGISTERED TO THE
MAIN BASE BEFORE USE. After the 2nd handset has charged for 16
hours, place it on the main base station for 20 seconds, it will then
automatically register and verify its security code.
Wall Mounting
If you want to mount the phone on a wall, slip the mounting holes (on the back of
the base) over the wall plate posts, and slide the unit down into place. (Wall plate not
included.)
Handset Setup
There are six programmable menus available: Language, Local Area Code, Ringer ON/OFF,
Ringer Tone, Tone/Pulse and Factory Default. When you program these settings, make
sure the phone is
OFF (not in talk mode). Pressing the TONE*/exit button will remove you
from the menu selection process without changing the feature you are in.
Display Language
1. Press the FLASH/program button until the screen displays
1ENG 2FRA 3ESP.
2. Use the CID/VOL (left or right arrow) button or the handset number pad to select 1
(English), 2 (French), or 3 (Spanish). The default setting is
“1ENG”.
3. Press the FLASH/program button to confirm and to advance to the next menu
feature.
Local Area Code
If you enter your local 3-digit area code in the area code menu, your local area code
does not display on the Caller ID (CID) list. Instead, you only see the local 7-digit number.
Calls received from outside your local area code will display the full 10-digit number.
1. Press the FLASH/program button until the screen displays
AREA CODE - - -.
The
default setting is “- - -”.
2. Use the handset number pad to enter your 3-digit area code.
NOTE: If you make a mistake, press the CHAN/delete button to erase
the incorrect area code and repeat step 2.
3. Press the FLASH/program button to confirm and to advance to the next menu
feature.
Set Ringer ON/OFF
1. Press the FLASH/program button until the screen displays
RINGER 1ON 2OFF
.
2. Use the CID/VOL (left or right arrow) button or the handset number pad (1-2) to enter
your selection from
1ON
or
2OFF
. The default setting is “
1ON
”.
3. Press the FLASH/program button to confirm and to advance to the next menu
feature.
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
Base Station
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and
place your cordless telephone on a level surface, such as a desktop or tabletop, or
you may mount it on the wall.
Introduction
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that isn’t cordless, in
case the power in your home goes out.
Before You Begin
Parts Checklist
(for 27831xx1 model)
Make sure your package includes the items shown here.
For
Model 27831xx2 there will be ONE additional handset, charge cradle, battery pack
and cover than shown above.
IMPORTANT: You can only use one handset at a time and there is NO
conference and intercom features for these units.
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular telephone
jack, which might look like the one pictured here, installed in your
home. If you don’t have a modular jack, call your local phone
company to find out how to get one installed
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
INSTALLATION NOTE:
Some cordless telephones operate at frequencies that may cause or
receive interference with nearby TVs, microwave ovens, and VCRs.
To minimize or prevent such interference, the base of the cordless
telephone should not be placed near or on top of a TV, microwave
ovens, or VCR. If such interference continues, move the cordless
telephone farther away from these appliances.
Certain other communications devices may also use the 2.4 GHz
frequency for communication, and, if not properly set, these
devices may interfere with each other and/or your new telephone.
If you are concerned with interference, please refer to the owner’s
manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 2.4 GHz frequency
for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems, and
some long-range cordless telephone systems.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave
ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line
has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
Model 27831 Series
2.4 GHz Cordless
Telephone System
User’s Guide
Important Information
NOTICE: This product meets the applicable Industry Canada technical specifications.
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference, including interference
that may cause undesired operation of the device.
The equipment must be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations made by the
user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines and internal metallic water pipe systems, if present,
are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone
company.
Handset Layout
Ringer Tone
1. Press the FLASH/program button until the screen displays
RINGER TONE
.
2. Use the CID/VOL (left or right arrow) button or the handset number pad (1-3) to enter
your selection from Ringer Tone 1, 2, or 3. The default setting is
“RINGER TONE 1”.
3. Press the FLASH/program button to confirm and to advance to the next menu
feature.
Tone/Pulse
1. Press the FLASH/program button until the screen displays
1 TONE 2 PULSE.
2. Use the CID/VOL (left or right arrow) button or the handset number pad to enter
your selection. The default setting is
“1 TONE”.
3. Press the FLASH/program button to confirm and to advance to the next menu
feature.
NOTE: For Model 27831xx2, this setting should be changed on both
handsets.
Factory Default
This feature allows you to restore the unit’s original features.
1. Press the FLASH/program button until the screen displays
DEFAULT
.
2. Use the CID/VOL (left or right arrow) button to scroll to YES. The default setting is
“NO”.
3. Press FLASH/program to confirm. You will hear a confirmation tone.
Cordless Phone Basics
Making a Call
1. Press the TALK/call back button and dial the desired number.
-OR-
To perform preview dial, dial the number first then press the TALK/call back button.
2. To hang up, press the TALK/call back button or place the handset in the cradle.
Receiving a Call
1. To answer a call press the TALK/call back button on the handset before you begin
speaking.
2. To hang up, press the TALK/call back button or place the handset in the cradle.
Call Transfer
(applicable only with Model 27831xx2)
During an external call, you may transfer the call to another handset.
1. Press the FORMAT button on originating handset. The screen displays
TRANSFERRING
. Both handsets will be paged.
2. Press the FORMAT or TALK/call back button on the receiving handset to answer the
call.
NOTE: To cancel the call transfer, you may press the TONE*/exit or
the FORMAT button on the originating handset.
Redial
Press the REDIAL button to quickly dial the last number you called (up to 32 digits).
If you get a busy signal, and want to keep dialing the number, press redial to dial the
number again.
In Use Indicator
When the in use/charge indicator on the base is lit, the handset is either in use or
charging. The in use/charge indicator on the base flashes when you receive a call.
Flash
If you subscribe to the combined Call Waiting Caller ID service from your local
telephone company you will receive Caller ID information (if available) on Call Waiting
calls. During a phone call, you will hear a beep to indicate another call is waiting on
the line and Caller ID information for the waiting call shows on the handset display. To
connect the waiting call, press the FLASH/program button on the handset and your
original call is put on hold. You may switch back and forth between the two calls by
pressing the FLASH/program button.
TIP: Do not use the TALK/call back button to activate custom calling
services such as call waiting, or you’ll hang up the phone.
Volume
When the phone is
ON, press the CID/VOL (left or right arrow) on the handset to adjust
the volume of the handset’s earpiece. There are four settings. Press the right arrow to
increase the volume and left arrow to decrease the volume. You will see the volume
setting on the handset display. VOL 4 is the maximum and VOL 1 is the minimum.
Channel Button
While talking on the phone, you might need to manually change the channel in order
to reduce static caused by appliances, such as baby monitors, garage door openers,
microwave ovens, or other cordless phones. Press and release the CHAN/delete button
to move to the next clear channel.
Temporary Tone
This feature is useful only if you have pulse (rotary) service. Temporary Tone Dialing
enables pulse (rotary) service phone users to access touchtone services offered by
banks, credit card companies, etc. For example, when you call your bank you may need
to enter your bank account number. Temporarily switching to touchtone mode allows
you to send your number.
1. Dial the telephone number and wait for the line to connect.
2. When your call is answered, press the TONE*/exit button on the handset to
temporarily change from pulse dialing to tone dialing.
3. Follow the automated instructions to get the information you need.
4. Hang up the handset and the phone automatically returns to pulse (rotary) dialing
mode.
Exit
Press the TONE*/exit button to cancel any command you initiated.
Paging the Handset
This feature helps to locate a misplaced handset.
Press the page button on the base. The handset will beep for about two minutes or until
you press TALK/call back on the handset or press the page button on the base.
NOTE: You can still page the handset if the ringer is turned off. If the
battery is dead, the Paging feature will not work.
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features, you must
subscribe to either the standard Name/Number Caller ID Service or
Call Waiting Caller ID Service. To know who is calling while you are
on the phone, you must subscribe to Call Waiting Caller ID Service.
This unit receives and displays information transmitted by your local phone company.
This information can include the phone number, date, and time; or the name, phone
number, date, and time.
Interference Information
This equipment generates and uses radio frequency energy which may interfere
with residential radio and television reception if not properly installed and used in
accordance with instructions contained in this manual. Reasonable protection against
such interference is ensured, although there is no guarantee this will not occur in a
given installation. If interference is suspected and verified by switching this equipment
on and off, the user is encouraged to try to correct the interference by one or more of
the following measures: Reorient the radio/television receiver’s antenna, relocate the
equipment with respect to the receiver, plug the equipment and receiver into separate
circuit outlets. The user may also wish to consult a qualified radio/television technician
for additional suggestions. This equipment has been fully tested and complies with all
limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations.
Telephone Network Information
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company, where practicable, may notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the operation
of its business. If these changes are expected to affect the use or performance of your
telephone equipment, the telephone company will likely give you adequate notice to
allow you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone
from your line.
REN Number
On the bottom of this equipment is a label indicating, among other information, the
Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number is
called. In most (but not all) areas, the sum of the RENs of all devices connected to one
line should not exceed 5. To be certain of the number of devices you may connect to
your line as determined by the REN, you should contact your local telephone company.
REN Number is located on the cabinet bottom.
Licensing
Licensed under US Patent 6,427,009.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC/Industry Canada standards for Hearing Aid
Compatibility.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other antenna
or transmitter.”
Model 27831D
00008251 (Rev. 4 CAN E)
08-03
Printed in China
Modular
telephone
line jack
Wall plate
Base
Handset
Telephone
line cord
AC power
adaptor
Handset
battery pack
FORMAT
(button)
CID/VOL
- or + (Caller ID/
volume button)
REDIAL
(button)
TALK/call back
(button)
FLASH/call
wait/program
(button)
TONE*/exit
(button)
CHAN/delete
(channel/
delete button)
MEMORY
(button)
PAUSE#
(button)
display
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone company; if
you receive an incoming call and you are using the GE multi handset system, a beep
indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID
information will be displayed and stored in the history of all handsets in the system.
• When you hear the call waiting beep in the handset receiver, press the FLASH/
program button to put the current call on hold and answer the incoming call. Press
FLASH/program again to return to the original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the first and
second ring. The Caller ID information appears on the display while the phone rings,
giving you a chance to monitor the information and decide whether or not to answer
the call.
Time
Date
Number of calls
Caller ID
name
Caller ID phone
number
black wire
red wire
battery
pack
PRESS DOWN
FIRMLY
FORMAT
(button)
Model 27831xx2
Thomson Multimedia Ltd.
30 Eglinton Ave W., Suite 304
Mississauga, ON Canada L5R 3E7
© 2008 Thomson Multimedia Ltd.
Trademark(s) ® Registered
Marque(s) ® déposée(s)
Repeat call
Visit the GE website at: www.GE.com/phones
