Troubleshooting guide
If there are problems with the device, please refer to the
following methods to resolve.
Cannot take pictures or record video?
Please check whether there is enough space
on the micro SD card or internal storage.
Stopping automatically while recording?
Due to the high amount of HD video data being recorded,
please use a high-speed Micro SD card. To tell if you have
the required high speed card, check if it has the ‘Micro
SDHC’ logo on the SD card and 8GB class 10 or above is
recommended. Make sure that your card is labeled Micro
SDHC and not Micro SDXC as SDXC cards will not work
with this Dash Cam.
Fuzzy/dirty image?
Please check if the lens is filled with dirt or fingerprints and
clean carefully. Please clean the lens with cloth before
shooting. Make sure to peel off the transparent protective
sticker on the front of the Dash Cam's lens.
The DASH CAM is jammed or not responding?
Please reset the device by pushing in the reset button on
the side of the Dash Cam.
Micro SD card not recognised by DASH CAM?
Format card in the Dash Cam’s menu setting’s before use.
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