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CHAPTER 9: Troubleshooting

116

Safety guidelines

While troubleshooting your notebook, follow these safety 
guidelines:

Never remove the memory bay cover or hard drive bay 
cover while your notebook is turned on, while the 
battery is installed, and while the modem cable, network 
cable, and AC power adapter are connected to your 
notebook.

Make sure that you are correctly grounded before 
accessing internal components.

After you complete any maintenance tasks where you 
remove the memory bay cover or hard drive bay cover, 
make sure that you replace the cover, reinstall any 
screws, then replace the battery before you start your 
notebook.

First steps

If you have problems with your notebook, try these things first:

Make sure that the AC power adapter is connected to 
your notebook and an AC outlet and that the AC outlet 
is supplying power.

Make sure that the power cord is firmly connected to the 
AC power adapter.

If you use a power strip or surge protector, make sure 
that it is turned on.

Warning

Do not try to troubleshoot your problem if power cords or plugs are 

damaged, if your notebook was dropped, or if the case was damaged. Instead, 
unplug your notebook and contact a qualified computer technician.

Tip

For more information about preventing damage from static electricity, see 

“Preventing static electricity discharge” on page 106

.

Help

For more information about troubleshooting, click 

Start

, then click 

Help 

and Support

. Type the keyword 

troubleshooting

 in the 

Search Help

 box, 

then press 

E

NTER

.

Содержание M-1412

Страница 1: ...NOTEBOOK REFERENCEGUIDE...

Страница 2: ......

Страница 3: ...pter 3 Setting Up and Getting Started 17 Working safely and comfortably 18 Reducing eye strain 18 Setting up your computer desk and chair 19 Sitting at your notebook 19 Avoiding discomfort and injury...

Страница 4: ...11 wireless network radio 51 Bluetooth radio 53 Chapter 4 Using Drives and Accessories 55 Using the DVD drive 56 Identifying drive types 56 Using a DVD drive 57 Using the memory card reader 59 Memory...

Страница 5: ...3 Files 83 Security 84 Power 85 Additional tips 85 Chapter 7 Maintaining Your Notebook 87 Caring for your notebook 88 Cleaning your notebook 88 Cleaning the exterior 89 Cleaning the keyboard 89 Cleani...

Страница 6: ...s 119 Ethernet 121 Express Cards 121 File management 121 Fingerprint reader 122 Hard drive 122 Internet 123 Keyboard 124 Media Center 125 Memory 128 Memory card reader 129 Modem cable or DSL 129 Modem...

Страница 7: ...www gateway com v Appendix A Legal Information 143 Index 153...

Страница 8: ...Contents vi...

Страница 9: ...CHAPTER1 1 About This Reference About this guide Accessing your online User Guide Gateway contact information Microsoft Certificate of Authenticity For more information...

Страница 10: ...he following topics Help and technical support Using and customizing Windows and other software Using the Internet Protecting your files Playing and recording media Networking To access your online Us...

Страница 11: ...your notebook includes the product key code for your operating system For more information For more information about your notebook visit Gateway s Support page at www gateway com or the Web address...

Страница 12: ...CHAPTER 1 About This Reference 4...

Страница 13: ...CHAPTER2 5 Checking Out Your Notebook Front Left Right Back Bottom Keyboard area LCD panel...

Страница 14: ...ck Power indicator LED on Notebook is on LED blinking Notebook is in Sleep or Hybrid Sleep mode LED off Notebook is off Battery charge indicator LED blue Battery is fully charged LED purple Battery is...

Страница 15: ...rts Memory Stick Memory Stick Pro Mini Secure Digital MultiMediaCard RS MultiMediaCard Secure Digital and xD Picture Card cards Important RS Multimedia Card and Mini Secure Digital cards require the u...

Страница 16: ...ess Card slot Insert one Type 54Express Cardinto thisslot For more information see Adding and removing an Express Card on page 61 Wireless network switch Enable or disable the optional IEEE 802 11 wir...

Страница 17: ...the DVD drive on page 56 To determine the type of drive in your notebook examine the drive tray s plastic cover and compare the logo to those listed in Identifying drive types on page 56 USB port Plu...

Страница 18: ...on page 23 Kensington lock slot Secure your notebook to an object by connecting a Kensington cable lock to this slot Monitor port Plugananalog VGAmonitororprojectorinto this port For more information...

Страница 19: ...ee Changing batteries on page 71 Memory bay Memory modules are located in this bay For more information see Adding or replacing memory modules on page 107 Hard drive bay The hard drive is located in t...

Страница 20: ...ton for Sleep Resume mode For more information on configuring the power button mode see Changing advanced settings on page 78 Speakers Provide audio output when headphones or amplified speakers are no...

Страница 21: ...urity For more information see Using the optional fingerprint reader on page 34 Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is u...

Страница 22: ...lified speakers are not plugged in Multimedia panel optional Use to control playback of CDs and DVDs The panel includes a capacitive volume control For more information see Using the optional multimed...

Страница 23: ...d with the optional webcam Webcam optional Use to let others see who they are communicating with when making VoIP calls For more information see Using the optional webcam on page 45 Important The opti...

Страница 24: ...CHAPTER 2 Checking Out Your Notebook 16...

Страница 25: ...ional dial up modem Starting your notebook Turning off your notebook Restarting rebooting your notebook Using the status indicators Using the keyboard Using the optional fingerprint reader Using the E...

Страница 26: ...ook on a rigid hard surface and make sure that you keep the ventilation openings on the sides clear Reducing eye strain Sunlight or bright indoor lighting should not reflect on the screen or shine dir...

Страница 27: ...our shoulders relax while you type Adjust the chairheight adjustthe forward tilt of the seat or use a footrest to distribute your weight evenly on the chair and relieve pressure on the back of your th...

Страница 28: ...that can cause serious injury or death Contact Gateway about returning defective AC adapters Caution Make sure that you use the AC adapter that came with your notebook or one of the same type purchas...

Страница 29: ...ed to the AC adapter Plug the power cord into a different wall outlet 4 When you finish using your notebook for the first time turn off your notebook and leave your notebook connected to AC power unti...

Страница 30: ...to the network jack on your notebook 2 Insert the other end of the network cable into a cable modem DSL modem or Ethernet network jack Warning High voltages can enter your notebook through both the po...

Страница 31: ...m 1 Insert one end of the modem cable into the modem jack on your notebook 2 Insertthe otherend of the modem cable into a telephone wall jack Warning To reduce the risk of fire use only No 26 AWG or l...

Страница 32: ...the language and time zone and to create your first user account Warning Do not work with the notebook resting on your lap If the air vents are blocked the notebook may become hot enough to harm your...

Страница 33: ...book Although it does not turn your notebook completely off it turns off or slows down most system operations to save power Sleep mode saves your desktop layout so the next time you restore power the...

Страница 34: ...keyboard touchpad or mouse input you may have to close programs that are not responding If closing unresponsive programs does not restore your notebook to normal operation you may have to restart reb...

Страница 35: ...has been pressed that affects how the keyboard is used The status indicators are located below the touchpad Important If your notebook does not turn off immediately complete the following steps until...

Страница 36: ...nal wireless IEEE 802 11 radio is turned off Caps lock LED on Caps lock is turned on LED off Caps lock is turned off Num lock LED on Numeric keypad is turned on LED off Numeric keypad is turned off DV...

Страница 37: ...e functions including shortcut keys for Windows function keys for specific system operations and the Num Lock keys for the numeric keypad Tip You can attach an external keyboard to the notebook using...

Страница 38: ...tion key actions System keys Press these colored keys in combination with the FN key to perform specific actions For more information see System key combinations on page 31 Navigation keys Press these...

Страница 39: ...Current aviationregulations requirewirelessdevices to be turned off while traveling in an airplane IEEE 802 11communicationdevices are examples of devices that provide wireless communication Important...

Страница 40: ...on to work For more information see Left on page 7 Increase the LCD panel brightness above the normal brightest setting Use this feature in bright lighting situations such as outside in bright sunligh...

Страница 41: ...lume For more information see Adjusting the volume on page 49 Decrease volume For more information see Adjusting the volume on page 49 Mute the sound Press the key combination again to restore the sou...

Страница 42: ...cation based on which finger you swipe A safe or folder for storing encrypted files that only a user with a matching fingerprint can access Boot level security that requires a fingerprint authenticati...

Страница 43: ...lick Next The Finish screen opens 3 Select one of the following options then click Next Enrollment to the biometric device Select this option to save your fingerprint to memory in the fingerprint read...

Страница 44: ...t The TouchStrip Tutorial runs After you have completed the tutorial the Enrollment screen appears OR If you do not want to run the TouchStrip Tutorial click to uncheck the Run interactive tutorial ch...

Страница 45: ...rd box type the same password in the Retype password box then click Next 9 Click Finish Using the Fingerprint Control Center The Fingerprint Control Center lets the administrator of the notebook contr...

Страница 46: ...ick the yellow arrow in front of an option then click the option or setting you want to change Using the password bank The password bank stores registrations to your favorite secure Web sites so that...

Страница 47: ...1 Swipe your already enrolled finger over the sensor The fingerprint reader menu opens 2 Click Registered Sites then click the Web site you want to log onto 3 Your Internet browser opens and automatic...

Страница 48: ...uchpad two buttons and a scroll zone When you move your finger on the touchpad the pointer arrow on the screen moves in the same direction You can use the scroll zone to scroll through documents Use o...

Страница 49: ...touchpad buttons You can change this feature to allow tapping on the touchpad to simulate clicking the left button For more information see Changing the mouse touchpad or pointing device settings in y...

Страница 50: ...the object Quickly press and release the right button once This action is called right clicking Move an object on the screen Position the pointer over the object Press the left button and holdit down...

Страница 51: ...ant You cannot use this button if you are logged on as a guest Instant onAudio Opens MediaCenter WindowsVistaHome Premium or Windows Vista Ultimate or Windows Media Player Windows Vista Home Basic Ins...

Страница 52: ...nge At the end of this swipe if you keep your finger on the strip the volume control continues to change in the same direction Tapping on the strip does not change the volume Button Description Instan...

Страница 53: ...sting the volume on page 49 Volume control Swipe your finger on the volume sensor strip to change the volume To increase volume move from the towards the or hold your finger on the To decrease volume...

Страница 54: ...Button Icon Description Start camera Turns on the camera and opens the preview screen Effects Adds a decoration or border to your picture Properties Modifies properties such as zoom backlight compens...

Страница 55: ...pshot Take a picture of what is currently in the preview screen Video recording Create a video recording Audio recording Create an audio recording Functions Change a setting or access online help Reso...

Страница 56: ...ty Center The Windows Mobility Center window opens Slide the Brightness control to the desired screen brightness Tip For more information about using the webcam click in the Camera Assistant Toolbar o...

Страница 57: ...d capacitive volume control on the optional multimedia panel For more information see Using the optional multimedia panel on page 43 OR Click Start All Programs Accessories then click Windows Mobility...

Страница 58: ...olume levels click Mixer The Volume Mixer dialog box opens where you can click and drag sliders for individual devices 5 Click X in the top right corner of the window to close it Tip Adjust the Window...

Страница 59: ...can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11 and Bluetooth communication devic...

Страница 60: ...s status indicator see Using the status indicators on page 27 OR Click Start All Programs Accessories then click Windows Mobility Center When the Windows Mobility Center window opens click Turn wirele...

Страница 61: ...itch to the ON position For the location of the wireless network switch see Left on page 7 2 If the Bluetooth radio does not turn on automatically press FN F6 To turn the Bluetooth radio off Press FN...

Страница 62: ...luetooth radio while traveling by airplane to prevent it from being accidently turned on while in flight To disable the Bluetooth radio Slide the wireless network switch to the OFF position to disable...

Страница 63: ...ng Drives and Accessories Using the DVD drive Using the memory card reader Adding and removing an Express Card Installing a printer or other peripheral device Viewing the display on a projector monito...

Страница 64: ...dio CDs playing DVDs accessing data and recording music and data to recordable CDs You cannot use this drive to create DVDs Multi format double layer DVD RW drive Installing programs playing audio CDs...

Страница 65: ...d DVD the disc s regional code and your DVD drive s regional code must match The regional code on your DVD drive is determined by your notebook s delivery address The regional code for the United Stat...

Страница 66: ...Push the tray in until it is closed Using a slot load DVD drive To insert a CD or DVD 1 Place the disc in the slot with the label facing up 2 Gently push the disc into the notebook until the mechanism...

Страница 67: ...memory cards such as a PDA MP3 player or cellular telephone Memory card types The memory card reader supports Memory Stick Memory Stick Pro MultiMediaCard Secure Digital Mini Secure Digital RS MultiM...

Страница 68: ...rt then click Computer 2 Double click the drive letter for example the E drive then double click the file name Removing a memory card To remove a memory card 1 Push the memory card into the notebook T...

Страница 69: ...sert an Express Card Push the card firmly into the Express Card slot label side up until the outer edge of the card is flush with the side of your notebook To remove an Express Card 1 Turn off your no...

Страница 70: ...ware the device needs After doing this you can disconnect and reconnect the device at any time Connecting a USB device Your notebook has USB ports for connecting devices such as a diskette drive flash...

Страница 71: ...r projector or television to your monitor VGA or optional HDMI port Your notebook supports simultaneous LCD and external display Simultaneous display letsyou control a presentation from your notebook...

Страница 72: ...f the HDMI cable into the optional HDMI port on your notebook 4 Turn on your notebook 5 Plug the projector s monitor s or television s power cord into an AC power source and turn it on Windows recogni...

Страница 73: ...our notebook desktop you should adjust the display properties To adjust the display properties on a projector monitor or television 1 Click Start All Programs Accessories then click Windows Mobility C...

Страница 74: ...p click to select the check box for Extend my Windows desktop onto this monitor You can click and drag the 2 monitor icon to position it the same way the physical monitor is arranged on your desk 7 Cl...

Страница 75: ...ings dialog box opens 3 Adjust properties such as Turn off screen saver and Set the volume to if necessary 4 Click OK 5 Click Turn on to turn on the presentation settings When you are finished giving...

Страница 76: ...CHAPTER 4 Using Drives and Accessories 68...

Страница 77: ...CHAPTER5 69 Managing Power Monitoring the battery charge Recharging the battery Recalibrating the battery Extending battery life Changing notebook power settings...

Страница 78: ...nt losing any unsaved work To monitor the battery charge Move the mouse pointer over the power cord icon or battery icon in the taskbar A message appears showing the remaining battery time and the cur...

Страница 79: ...6 Slide the battery lock to the locked position Warning Danger of explosion if battery is incorrectly replaced Replaceonly with abatteryspecificallymanufacturedforyour Gatewaynotebook Discard used ba...

Страница 80: ...pen the Exit menu highlight Exit Saving Changes then press ENTER 6 Select Yes then press ENTER The battery recalibration process begins and a screen opens showing you the progress The entire process t...

Страница 81: ...ional strain on the battery Several partial discharges with frequent recharges are better for a lithium ion battery than one complete discharge and recharging a partially charged lithium ion battery d...

Страница 82: ...e traveling For more information see Recharging the battery on page 70 Using alternate power sources To extend battery life use alternate power sources whenever possible If traveling internationally t...

Страница 83: ...ives turn off similar to Sleep mode The notebook also writes all current memory RAM information to the hard drive similar to Hibernate mode If your notebook experiences a power outage while in Hybrid...

Страница 84: ...d drive is automatically turned off You can select one of the defined power plans or create a custom power plan Three power plans are pre defined for you Balanced This is the default power plan which...

Страница 85: ...r plan 1 Click Start All Programs Accessories then click Windows Mobility Center The Windows Mobility Center window opens 2 Click Change power settings The Select a power plan window opens 3 Select th...

Страница 86: ...lect a power plan window opens 3 Click a setting on the left side of the screen that you want to change The top three settings are not tied to a power plan The bottom three settings modify the current...

Страница 87: ...hen click the in front of Allow hybrid sleep 4 Change the values to On for On battery and Plugged in Help For more information about hybrid sleep click Start then click Help and Support Type the keywo...

Страница 88: ...CHAPTER 5 Managing Power 80...

Страница 89: ...CHAPTER6 81 Traveling with Your Notebook Packing your notebook Traveling by air Dial up modem Radio frequency wireless connections Files Security Power Additional tips...

Страница 90: ...you to start your notebook Have your notebook hand inspected or sent through the X ray scanner but never carry it through the metal detector Turn off you notebook for takeoff and landing Turn off all...

Страница 91: ...on devices are examples of devices which use wireless to communicate Files Copy your working files from your desktop computer to your notebook before you travel If you need to access your desktop comp...

Страница 92: ...g the BIOS utility To create a startup password 1 Restart your notebook As soon as you see a startup screen press F2 The BIOS Setup utility opens 2 Open the Security menu highlight Set Supervisor Pass...

Страница 93: ...rom your notebook avoid using the battery whenever possible monitor the battery charge and use the most efficient power management settings For information on conserving battery power using alternate...

Страница 94: ...redit card company to learn about emergency travel assistance if your notebook is lost or damaged Take your recovery discs in case you need to install an additional driver or software Tip You can crea...

Страница 95: ...CHAPTER7 87 Maintaining Your Notebook Caring for your notebook Cleaning your notebook Maintaining the battery Cleaning CDs or DVDs Recovering your system...

Страница 96: ...ty As a general rule your notebook is safest at temperatures that are comfortable for you Keep all liquids away from your notebook When spilled onto notebook components almost any liquid can result in...

Страница 97: ...like extension to remove dust and lint trapped under the keys If you spill liquid on the keyboard turn off your notebook and turn the notebook upside down Let the liquid drain then let the keyboard dr...

Страница 98: ...e becomesincreasingly less accurate and in some cases will cut off the device prematurely Using the right charger is important By now you probably know that each kind of battery has its own technology...

Страница 99: ...rt pages at www gateway com Problem solving may also involve re installing some or all of the notebook s software also called recovering or restoring your system Gateway provides everything you need t...

Страница 100: ...ry condition on page 102 If you upgrade or exchange your hard drive or if your hard drive is completely erased or corrupted your only option for system recovery may be to reinstall Windows from the Wi...

Страница 101: ...notebook must have a recordable disc drive to perform this procedure To create discs for recovering pre installed software and drivers 1 Click Start All Programs Gateway Recovery Center then click Ga...

Страница 102: ...s Label the discs as they are completed 6 If multiple discs are required insert the additional blank discs when prompted 7 When the process is finished the Congratulations window opens 8 Click Finish...

Страница 103: ...Recovery Center The Gateway Recovery Center opens Important If you have recently reinstalled Windows or installed a new hard drive and your Start menu does not contain Gateway Recovery Center as an o...

Страница 104: ...r software that was pre installed click Programs then click Application recovery OR To recover device drivers that were pre installed click Hardware then click Device driver recovery 3 Click the softw...

Страница 105: ...offer the software or driver you need to recover try another disc To recover software and drivers using recovery discs 1 Insert a software and driver recovery disc into the CD or DVD drive If an AutoP...

Страница 106: ...oftware you want to recover OR To recover pre installed device drivers click Device driver recovery then click the type of driver you want to recover 3 Click Next 4 If the software or driver is not sh...

Страница 107: ...al restore point each day and also each time you install software or device drivers You can also create a restore point manually For instructions see Manually creating a restore point on page 101 To r...

Страница 108: ...estore then click Next The Choose a restore point dialog box opens 3 Click the restore point you want click Next then click Finish A confirmation message box appears 4 Click Yes Your system is restore...

Страница 109: ...ackup and Restore Center opens 2 On the left side of the window click Create a restore point or change settings then click Next The System Properties dialog box opens to the System Protection tab 3 Cl...

Страница 110: ...up repeatedly press F8 until the Recovery Options screen opens If Windows starts to load instead restart the notebook and try again 3 Press the arrow keys on your keyboard to select Repair Your Compu...

Страница 111: ...r completely re format your original hard drive you must recover your system using the Windows Vista operating system DVD You also need to recover your notebook s pre installed software and device dri...

Страница 112: ...press ENTER and followthe on screen instructions 5 After Windows is completely re installed use the software and driver recovery discs you created to recover your notebook s pre installed software and...

Страница 113: ...CHAPTER8 105 Upgrading Your Notebook Preventing static electricity discharge Adding or replacing memory modules Replacing the hard drive kit...

Страница 114: ...tion Always hold components by their edges Avoid touching the edge connectors Never slide components over any surface Wear a grounding wrist strap available at most electronics stores and attach it to...

Страница 115: ...nting static electricity discharge on page 106 2 Turn off your notebook 3 Disconnect the AC adapter modem cable and network cable 4 Disconnect all peripheral devices connected to the notebook and remo...

Страница 116: ...CHAPTER 8 Upgrading Your Notebook 108 6 Loosen the memory bay cover screw this screw cannot be removed 7 Lift the memory bay cover then remove it Screw...

Страница 117: ...www gateway com 109 8 If you are removing a module gently press outward on the clip at each end of the memory module until the module tilts upward Clip Clip...

Страница 118: ...keyed so it can only be inserted in one direction If the module does not fit make sure that the notch in the module lines up with the tab in the memory bay 11 Replace the memory bay cover then tighten...

Страница 119: ...re and drivers on page 92 2 Back up any data you want to transfer to the new hard drive For more information see Backing up files in your online User Guide 3 Follow the guidelines under Preventing sta...

Страница 120: ...remove the battery For more information see Changing batteries on page 71 8 Loosen the three hard drive bay cover screws these screws cannot be removed 9 Lift the hard drive bay cover then remove it 1...

Страница 121: ...If your new hard drive already includes the hard drive bracket go to step 17 OR If you need to move the hard drive bracket from your old hard drive to your new hard drive go to step 13 13 Remove the f...

Страница 122: ...ive bay cover then tighten the cover screws 19 Insert the battery then turn your notebook over 20 Connect the power adapter modem cable and network cable 21 Turn on your notebook open the DVD drive in...

Страница 123: ...CHAPTER9 115 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support...

Страница 124: ...f you have problems with your notebook try these things first Make sure that the AC power adapter is connected to your notebook and an AC outlet and that the AC outlet is supplying power Make sure tha...

Страница 125: ...agnosing and fixing the problem If you added or removed peripheral devices review the installation procedures you performed and make sure that you followed each instruction If an error occurs in a pro...

Страница 126: ...d try using the diskette again For instructions on running Error checking see Checking the hard drive for errors in your online User Guide You see a Non system disk NTLDR is missing or Disk error erro...

Страница 127: ...ly numerous or dense on your display contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected The display is blank Adjust the brigh...

Страница 128: ...controls are turned off If you are using the built in speakers make sure that nothing is plugged into the headphone jack on the notebook For the location of the headphone jack see Front on page 6 If y...

Страница 129: ...anual eject hole see Using a tray load DVD drive on page 57 Ethernet Ethernet troubleshooting is covered under Networks wired on page 133 Express Cards You installed an Express Card and now your noteb...

Страница 130: ...ine User Guide Empty the Recycle Bin by right clicking the Recycle Bin icon then clicking Empty Recycle Bin Save your files to another drive If the hard drive is full copy any files not regularly used...

Страница 131: ...your network jack see Left on page 7 Make sure that you do not have a problem with your modem For more information see Modem dial up on page 129 Make sure that your account with your Internet service...

Страница 132: ...your account with your Internet service provider ISP is set up correctly Contact your ISP for technical support Keyboard A keyboard character keeps repeating or you see a Keyboard stuck or Key failure...

Страница 133: ...a Center troubleshooting information that is not covered in this section go to the Gateway support Web Site at www gateway com The Media Center video display looks bad on your TV Many factors such as...

Страница 134: ...blems and affect the video quality Gateway recommends using high quality video cables that can be purchased from Gateway Screen resolution By default the notebook uses a screen resolution optimized fo...

Страница 135: ...k functions Progressive scan video displays a video frame with one pass of sequential scan lines A progressive scan TV displays the entire picture drawn sequentially from top to bottom without the odd...

Страница 136: ...an be played on a home DVD player Memory You see a Memory error message Make sure that the memory module is inserted correctly in the memory bay slot For more information about installing memory see A...

Страница 137: ...ack on page 10 Make sure that your notebook is connected to the telephone line and the telephone line has a dial tone Make sure that the modem cable is less than 6 feet 1 8 meters long Remove any line...

Страница 138: ...common problem that can cause the modem to connect at a slower rate abort downloads or even disconnect The faster the modem the less line noise it can tolerate and still work correctly Listen to the l...

Страница 139: ...P may not support 48K uploads Your fax communications program only sends and receives faxes at 14 400 bps when you have a 56K modem Current fax technology only supports a maximum send and receive rate...

Страница 140: ...on between the two modems that establishes connection speeds and communication protocols You may hear unusual handshaking sounds when the modems first connect If the handshaking sounds are too loud yo...

Страница 141: ...ed into a powered electrical outlet and turned on Make sure that the router is plugged into a powered electrical outlet and turned on Most routers have lights that indicate they are working For more i...

Страница 142: ...ation between your Internet Service Provider and your modem and between your modem and your access point If you previously accessed the Internet through a dial up modem Internet Explorer may not be se...

Страница 143: ...l strength To check the signal strength 1 Click Start right click Network then click Properties The Networkand SharingCenterwindow opens 2 Click View status for the network connection The Wireless Net...

Страница 144: ...ot be set up to access the Internet through a network Remove the dial up connection in the Internet Options in Internet Explorer You cannot see other computers on your network Your notebook may not ha...

Страница 145: ...is connected securely to an electricaloutlet turned on and working correctly To test the outlet plug a working device such as a lamp into the outlet and turn it on Make sure that the AC power adapter...

Страница 146: ...ave selected it in the printer setup To set a default printer 1 Click Start then click Control Panel The Control Panel window opens 2 Click Hardware and Sound 3 Click Printers 4 Right click the name o...

Страница 147: ...dding paper Sound You are not getting sound from the built in speakers Make sure that headphones are not plugged into the headphone jack Make sure that the volume control on your notebook is turned up...

Страница 148: ...Adjust the touchpad settings For instructions on how to adjust the touchpad settings see Changing mouse touchpad or pointing device settings in your online User Guide Video The projector monitor or te...

Страница 149: ...bleshooting section of this chapter Have your customer ID serialnumber and order number available along with a detailed description of your problem including the exact text of any error messages and t...

Страница 150: ...CHAPTER 9 Troubleshooting 142...

Страница 151: ...APPENDIXA 143 Legal Information Important safety information Regulatory compliance statements Environmental information Notices...

Страница 152: ...ith this notebook make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating If your notebook is fitted with a TV Tuner cab...

Страница 153: ...ommercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11 also known as wireless Ethernet or WiFi wireless Internet and Bluet...

Страница 154: ...oors is prohibited Some circumstances require restrictions on wireless devices United States of America FederalCommunicationsCommission FCC Intentional emitterperFCCPart 15 Lowpower Radio transmittert...

Страница 155: ...sion reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interferenceto radioandtelevisionreception whichcanbedeterminedb...

Страница 156: ...cilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modif...

Страница 157: ...from digital apparatus as set out in the radio interference regulations of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appa...

Страница 158: ...ion that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important...

Страница 159: ...coverable recyclable andreusable Youcandoyourpartfortheenvironmentbyfollowingthesesimplesteps When your electrical or electronic equipment is no longer useful to you take it back to your local or regi...

Страница 160: ...bility of such damages In the interest of continued product development Gateway reserves the right to make improvements in this manual and the products it describes at any time without notices or obli...

Страница 161: ...es 74 bay 71 calibrating 90 changing 71 charge indicator 6 70 charge status 70 charging 20 70 conserving power 73 extending life 90 fuel gauges 90 icons 70 installing 71 latch 11 life span 90 locating...

Страница 162: ...ity 3 changing battery 70 cleaning audio CD 91 case 89 CD 91 DVD 91 keyboard 89 LCD panel 89 notebook exterior 88 screen 89 clicking 41 closing unresponsive program 26 connecting AC adapter 20 cable m...

Страница 163: ...drivers recovery discs 93 97 re installing 92 drives DVD 56 DVD CD RW 9 56 DVD RW 9 56 hard drive 11 111 HD DVD 56 HD DVD RW 9 identifying drive types 56 multi format DVD RW 9 56 replacing hard drive...

Страница 164: ...erial number 2 Support 3 Gateway Recovery Center re installing drivers 95 re installing programs 95 re installing software 95 H hard drive bay 11 indicator 28 installing 111 replacing 111 troubleshoot...

Страница 165: ...ity 3 model number 2 serial number 2 latch battery 11 LCD panel cleaning 89 switching display 31 troubleshooting 118 LCD CRT system key 31 line protector 82 line tester 82 lock cable 84 Kensington cab...

Страница 166: ...51 NTSC PAL jack 63 Num Lock status indicator 28 system key 30 numeric keypad status indicator 28 using 30 O opening files 41 folders 41 programs 41 shortcut menu 42 P packing notebook 82 password 84...

Страница 167: ...book 26 recalibrating battery 72 recharging battery 70 recovering defaults 102 drivers 92 programs 92 software 92 system 91 Windows 92 with Gateway Recovery Center 95 with Windows DVD 103 with Windows...

Страница 168: ...ortcuts opening menu 42 shutting down notebook 25 26 Sleep mode 25 31 75 system key 31 Snapshot button 47 SO DIMM See memory software recovery discs 93 97 re installing 92 sound adjusting 33 49 contro...

Страница 169: ...s Cards 121 external monitor 140 faxes 131 files 121 general guidelines 116 hard drive 122 Internet connection 123 131 keyboard 124 LCD panel 118 Media Center 125 memory 128 memory card reader 129 mod...

Страница 170: ...leshooting 139 W waking up notebook 25 webcam 15 45 Webcam status indicator 15 Windows key 30 Product Key Code 3 Windows Hotstart 43 Windows Media Player 43 44 Windows System Restore 92 creating resto...

Страница 171: ......

Страница 172: ...MAN AVALON HW REF GDE R1 5 08...

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