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41

Troubleshooting

www.gateway.com

Telephone support

If this troubleshooting information does not resolve your problem or if you
have other questions relating to your plasma TV, call our Service Center at
888-737-MyGW (6949).

For more information about Gateway, visit

www.gateway.com

.

09161.book Page 41 Friday, July 18, 2003 2:02 PM

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Содержание GTW-P46M103

Страница 1: ...Setting up Troubleshooting Your Gateway Plasma TV GTW P46M103 user sguide ...

Страница 2: ......

Страница 3: ... 20 Using component video AV2 20 Using RGB video 21 Connecting your VCR or video camera 22 Using S Video AV1 22 Using composite video AV1 23 Using coaxial RF audio and video VCR only 24 Connecting off air TV or cable TV 25 Using coaxial RF audio and video 25 Connecting a computer 26 Using DVI video 26 Using RGB video 27 3 Adjusting Your Plasma TV Settings 29 Using the OSD 30 OSD menus and options ...

Страница 4: ...ii Avoiding image burn in 39 Troubleshooting 39 Telephone support 41 A Safety Regulatory and Legal Information 43 Index 49 09161 book Page ii Friday July 18 2003 2 02 PM ...

Страница 5: ...t your Gateway Plasma TV Read this chapter to learn about Features Warnings and safeguards Package contents Controls and connections Illustrations in this guide show the TV mounted to the stand You may have purchased the wall mount instead 09161 book Page 1 Friday July 18 2003 2 02 PM ...

Страница 6: ...e in picture PIP HDTV signal compatibility using an external HDTV decoder with RGB or component video outputs Advanced Zoom and Freeze functions Multi Scan support Selectable fixed variable audio outputs Built in internal amplifier and speakers Built in Digital Visual Interface DVI to eliminate the need for digital to analog conversion 852 480 XGA support for computer input 720p and 1080i support ...

Страница 7: ...a TV or use an unshielded power cord or video input source cable or you may experience excessive interference Disconnect your plasma TV and unplug the power cord when the TV is not used for a long period of time If the picture displayed is in any way abnormal turn off your plasma TV then disconnect it from the electrical outlet Make sure that your video input source cable is connected correctly th...

Страница 8: ...ntact qualified service personnel if The power cord or plug is damaged or frayed Liquid has been spilled into your plasma TV Your plasma TV has been exposed to water or moisture Your plasma TV does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Incorrect adjustment of other controls may result in damage wh...

Страница 9: ...age contents www gateway com Package contents Along with your plasma TV the packaging box contains the following items Remote control Two AA batteries Power cord 09161 book Page 5 Friday July 18 2003 2 02 PM ...

Страница 10: ...6 Chapter 1 Introducing Your Gateway Plasma TV www gateway com User guide Remote control user guide 09161 book Page 6 Friday July 18 2003 2 02 PM ...

Страница 11: ... mount kit contains all of the required hardware for mounting your plasma TV on your wall Gateway recommends you use a qualified installer For more information see the Wall Mount Installation Guide at support gateway com Cable kits Gateway cable kits consist of high quality gold cables of various lengths including RCA composite video cable S Video cable RCA component video cable RCA audio cable VG...

Страница 12: ...a TV To turn on your plasma TV 1 Connect the power cord to the power cord connector on the side of your plasma TV then plug the other end of the power cord into a correctly grounded electrical outlet or surge protector Power cord connector 09161 book Page 8 Friday July 18 2003 2 02 PM ...

Страница 13: ...on the front turns green Warning If you will be away for an extended period of time turn off your plasma TV with the main power switch instead of using the remote control or front POWER button For added protection during a lightning storm or when it is left unattended or unused for long periods of time unplug your plasma TV from the wall outlet and disconnect the antenna or cable system Main power...

Страница 14: ...apter 1 Introducing Your Gateway Plasma TV www gateway com Front controls Input Status LED and Remote Control Sensor Menu Channel and Menu Power Volume and Menu 09161 book Page 10 Friday July 18 2003 2 02 PM ...

Страница 15: ...d Menu Channel Changes the channel Menu Selects on screen display OSD options For more information see Using the OSD on page 30 Volume and Menu Volume Increases or decreases the volume Menu Adjusts on screen display OSD options For more information see Using the OSD on page 30 Menu Opens the OSD OSD Active Advances to the next main menu within the OSD For more information see Using the OSD on page...

Страница 16: ...ription External speaker connections Connects additional external speakers Audio video RGB and DVI connections See Audio video RGB and DVI connections on page 13 Audio video RGB and DVI connections External speaker connections External speaker connections 09161 book Page 12 Friday July 18 2003 2 02 PM ...

Страница 17: ...HF antenna or cable TV Video Out BNC style cable connector S Video Connects to an S Video device such as a satellite dish receiver or digital cable box RGB In Connects to an RGB video device such as a computer or set top box RS 232 Connects to a computer to display the computer image on the plasma TV using customized software typically used by business education or government For more information ...

Страница 18: ...14 Chapter 1 Introducing Your Gateway Plasma TV www gateway com 09161 book Page 14 Friday July 18 2003 2 02 PM ...

Страница 19: ...ect DVD players HDTV decoder set top boxes VCRs Off air TV and cable TV Computers Warning Before connecting any external components unplug your plasma TV To restart your plasma TV see Turning on your plasma TV on page 8 09161 book Page 15 Friday July 18 2003 2 02 PM ...

Страница 20: ...connection types only handle video and require separate connections for sound Coaxial is the only way to connect an antenna to your plasma TV Good Composite The video signal is carried through a single pin This connection method is the one that is most commonly found on devices Better S Video The video signal is split into two signals black and white and color Text displayed on screen through this...

Страница 21: ...olored PB or CB jack on the back of your DVD player to the blue AV2 jack on the back of your plasma TV 3 Connect the red colored PR or CR jack on the back of your DVD player to the red AV2 jack on the back of your plasma TV 4 Connect the red R and white L audio jacks on the back of your DVD player to the R AV2 and L AV2 audio jacks on the back of your plasma TV 5 Select the AV2 input using the Inp...

Страница 22: ...ck of your DVD player to the S Video AV1 jack on the back of your plasma TV 2 Connect the red R and white L audio jacks on the back of your DVD player to the R AV1 and L AV1 audio jacks on the back of your plasma TV 3 Select the AV1 S Video input using the Input button on the front of your plasma TV 09161 book Page 18 Friday July 18 2003 2 02 PM ...

Страница 23: ... the back of your DVD player to the yellow AV1 video jack on the back of your plasma TV 2 Connect the red R and white L audio jacks on the back of your DVD player to the R AV1 and L AV1 audio jacks on the back of your plasma TV 3 Select the AV1 Video input using the Input button on the front of your plasma TV 09161 book Page 19 Friday July 18 2003 2 02 PM ...

Страница 24: ...nect the blue PB or CB jack on the back of your HDTV set top box to the blue AV2 jack on the back of your plasma TV 3 Connect the red PR or CR jack on the back of your HDTV set top box to the red AV2 jack on the back of your plasma TV 4 Connect the red R and white L audio jacks on the back of your HDTV set top box to the R AV2 and L AV2 audio jacks on the back of your plasma TV 5 Select the AV2 in...

Страница 25: ...ck on the back of your HDTV set top box to the RGB In connector on the back of your plasma TV 2 Connect the red R and white L audio out jacks on the back of your HDTV set top box to the R AV2 and L AV2 audio jacks on the back of your plasma TV 3 Select the RGB input using the Input button on the front of your plasma TV 09161 book Page 21 Friday July 18 2003 2 02 PM ...

Страница 26: ...jack on the back of your VCR or video camera to the S Video AV1 jack on the back of your plasma TV 2 Connect the red R and white L audio jacks on the back of your VCR or video camera to the R AV1 and L AV1 audio jacks on the back of your plasma TV 3 Select the AV1 S Video input using the Input button on the front of your plasma TV 09161 book Page 22 Friday July 18 2003 2 02 PM ...

Страница 27: ... the back of your VCR or video camera to the yellow AV1 video jack on the back of your plasma TV 2 Connect the red R and white L audio jacks on the back of your VCR or video camera to the R AV1 and L AV1 audio jacks on the back of your plasma TV 3 Select the AV1 Video input using the Input button on the front of your plasma TV 09161 book Page 23 Friday July 18 2003 2 02 PM ...

Страница 28: ...t using the Input button on the front of your plasma TV If you have an off air antenna or cable box connect your off air antenna or cable TV cable to the ANT connector on the back of your VCR Warning If an outdoor antenna or cable system is connected to your plasma TV make sure that the antenna or cable system is correctly grounded For more information see Television antenna connectors protection ...

Страница 29: ...input using the Input button on the front of your plasma TV If you have connected a VCR to the ANT connector on the back of your plasma TV connect your off air TV or cable TV cable to the ANT connector on the back of your VCR Warning If an outdoor antenna or cable system is connected to your plasma TV make sure that the antenna or cable system is correctly grounded For more information see Televis...

Страница 30: ... Connect the DVI connector on your computer to the DVI In connector on the back of your plasma TV 2 Connect the Audio Out jack on your computer to the L AV2 and R AV2 audio jacks on the back of your plasma TV 3 Select the DVI input using the Input button on the front of your plasma TV 09161 book Page 26 Friday July 18 2003 2 02 PM ...

Страница 31: ...Sub RGB connector on your computer to the RGB In connector on the back of your plasma TV 2 Connect the Audio Out jack on your computer to the L AV2 and R AV2 audio jacks on the back of your plasma TV 3 Select the RGB input using the Input button on the front of your plasma TV 09161 book Page 27 Friday July 18 2003 2 02 PM ...

Страница 32: ...28 Chapter 2 Connecting Components www gateway com 09161 book Page 28 Friday July 18 2003 2 02 PM ...

Страница 33: ...ter to learn how to adjust your plasma TV settings from the on screen display OSD You can also use your remote control to change some settings For more information see Your Gateway Remote Control User s Guide 09161 book Page 29 Friday July 18 2003 2 02 PM ...

Страница 34: ...ress the MENU button on the front of your plasma TV to select the menu you want 3 Press the MENU or button on the front of your plasma TV to select a menu option 4 Press the MENU or button on the front of your plasma TV to adjust the option setting After the OSD timeout period the OSD closes If you are using TV AV1 or AV2 for your video source go to OSD menus and options TV AV1 and AV2 video sourc...

Страница 35: ... adds all channels that have a signal to the channel list Video Brightness Adjusts the brightness of the picture You may need to readjust brightness after the plasma TV warms up Contrast Adjusts the contrast of the picture Saturation Adjusts the color saturation to make colors more intense Hue Adjusts the color of flesh tones Sharpness Adjusts the amount of detail enhancement Reset to defaults Res...

Страница 36: ...t displayed Audio Treble Adjusts the treble The Line Out option must be set to L Var to use this option Bass Adjusts the bass The Line Out option must be set to L Var to use this option Balance Adjusts the balance level between the channels The Line Out option must be set to L Var to use this option SRS WOW Simulates surround sound Speakers Turns the built in or external speaker connectors on or o...

Страница 37: ...ves the display image to prevent image burn in Move Time Sets the time in seconds for image movement Language Changes the language of the OSD menu Choose between English French Spanish and Traditional Chinese Info Input Source Displays the current input source System Displays current system information Antenna Displays the current channel in TV mode Rating Displays the current program rating OSD M...

Страница 38: ... on PIP Position Moves the sub picture within the display image PIP Settings Opens a sub menu that controls Brightness Adjusts the brightness of the sub picture You may need to readjust brightness after the plasma TV warms up Contrast Adjusts the contrast of the sub picture Saturation Adjusts the color saturation to make colors more intense in the sub picture Hue Adjusts the color of flesh tones i...

Страница 39: ...racters Sync Adj Removes any vertical distortion and clears or sharpens the displayed characters Audio Treble Adjusts the treble The Line Out option must be set to L Var to use this option Bass Adjusts the bass The Line Out option must be set to L Var to use this option Balance Adjusts the balance level between the channels The Line Out option must be set to L Var to use this option SRS WOW Simula...

Страница 40: ...olor Space Shifts the color spectrum Color Temp Adjusts the color temperature to three preset modes You can also customize the red green and blue separately Info Resolution Displays the current screen resolution H Frequency Displays the current horizontal signal frequency V Frequency Displays the current vertical frequency Video W Input Displays the video input source of the PIP window if the PIP ...

Страница 41: ...4 37 Maintenance and Troubleshooting Read this chapter to learn how to maintain and troubleshoot your plasma TV 09161 book Page 37 Friday July 18 2003 2 02 PM ...

Страница 42: ...TV turned off and unplugged brush the dust away from the vents with a damp cloth Be careful not to drip any water into the vents Do not attempt to clean dust from the inside of your plasma TV Do not use abrasive or solvent cleaners because they can damage the finish on components Do not allow any excessive water or moisture to come into contact with the surface of your plasma TV If water or moistu...

Страница 43: ...olve common problems You cannot see a picture Make sure that the power cord is plugged into a grounded electrical outlet Make sure that the main power switch and power button are turned on Make sure that the selected input source is connected to a working input source Press the Input button on the front of your plasma TV until you select the correct input source If your plasma TV is connected to y...

Страница 44: ...y and correctly The monitor has pixels that are always dark Your plasma TV is manufactured using an extremely high level of precision technology However sometimes some pixels of your plasma TV may not display Pixel defects within industry specifications are inherent to this type of product and do not constitute a defective product An image remains on the screen even after you turn off your plasma ...

Страница 45: ...roubleshooting information does not resolve your problem or if you have other questions relating to your plasma TV call our Service Center at 888 737 MyGW 6949 For more information about Gateway visit www gateway com 09161 book Page 41 Friday July 18 2003 2 02 PM ...

Страница 46: ...42 Chapter 4 Maintenance and Troubleshooting www gateway com 09161 book Page 42 Friday July 18 2003 2 02 PM ...

Страница 47: ... FCC Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation 09161 book Page 43 Friday July 18 2003 2 02 PM ...

Страница 48: ...accessories are required to be used in order to ensure compliance with FCC rules FCC declaration of conformity Responsible party Gateway Companies Inc 610 Gateway Drive North Sioux City SD 57049 605 232 2000 Fax 605 232 2023 Product GTW P46M103 Plasma TV This device complies with Part 15 of the FCC Rules Operation of this product is subject to the following two conditions 1 this device may not cau...

Страница 49: ...810 of the National Electrical Code ANSI NFPSA 70 provides information with regard to proper grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size of grounding conductors location of antenna discharge unit connection to grounding electrodes and requirements for the grounding electrode Lightning protection For added protection of any Gateway ...

Страница 50: ...eme care should be taken to keep from touching such power lines or circuits Contact with them could be fatal Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system NEC Art 250 Part H 3 Ground clamps 4 Grounding conductors NEC Section 810 21 5 Antenna discharge unit NEC Section 810 20 6 Ground clamp 7 Antenna lead in wire 2 1 5 3 7 6 4 Antenna and sate...

Страница 51: ...lack and white spot design CrystalScan Destination DestiVu EZ Pad EZ Point Field Mouse Gateway 2000 Gateway Country gateway net Gateway stylized logo Perfect Scholar Solo TelePath Vivitron stylized G design and You ve got a friend in the business slogan are registered trademarks and black and white spotted box logo GATEWAY Gateway Astro Gateway Work Gateway Connected touch pad Gateway Connected mu...

Страница 52: ...48 Safety Regulatory and Legal Information www gateway com 09161 book Page 48 Friday July 18 2003 2 02 PM ...

Страница 53: ...deo 16 connection 13 computer connecting 26 connecting DVI video 26 connecting RGB video 27 connecting cable TV 25 computer 26 DVD player 17 HDTV decoder set top box 20 off air TV 25 power cord 8 VCR 22 video camera 22 connections antenna 13 audio and video 12 13 audio in 13 audio out 13 back panel 12 component video 13 composite video 13 DVI 12 13 DVI in 13 RGB 12 13 RGB in 13 RS 232 13 S Video 1...

Страница 54: ...trols 31 PIP mode 34 power main switch 9 turning on 9 power button 11 power cord 5 connection 8 R remote control 5 remote control sensor 11 Remote control user guide 6 RGB connection 12 13 RGB in connection 13 RS 232 connection 13 S safety 3 screen width 32 35 Service Center 41 setting up safety precautions 3 stand 7 stand mount kit 7 status LED 11 support 41 S Video 16 connection 13 T troubleshoo...

Страница 55: ...51 wall mount kit 7 09161 book Page 51 Friday July 18 2003 2 02 PM ...

Страница 56: ...52 09161 book Page 52 Friday July 18 2003 2 02 PM ...

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Страница 58: ...MAN MON 46 PLASMA GDE R 4 03 ...

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