Gateway FX4710, Справочное руководство, Страница: 93 / 126

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Checking for device problems
Faulty devices or corrupt device drivers can cause a variety of
problems on your computer. Checking the condition of system
devices and the status of their drivers can help pinpoint the
problem.
To check for device problems:
1
Click ( Start ), type device manager , then press
E
NTER
. Device Manager opens.
2
Examine the list of computer device types. A device type
with problems have a yellow triangle or red octogon
indicating a problem or a failed condition.
3
Click the + symbol to the left of the device type to expand
the list of devices. The faulty device is marked with a
yellow (problems) or red (failed) icon.
4
To update the device driver (a common solution to many
device problems), right-click the device, click
Update
Driver Software , then click Search automatically for
updated driver software and follow the on-screen
prompts.
- OR -
To check for specific problems, right-click the device,
then click
Properties and examine the information
within each of the tabs. Write down this information for
future reference and troubleshooting. It may also be
useful information to have available if you call Customer
Care.
Recovering your system
You can solve most computer problems by following the
information in
“Troubleshooting” on page 69 or in the technical
support pages at www.gateway.com . Problem solving may
also involve re-installing some or all of the computer’s
software (also called
recovering or restoring your system).
Gateway provides everything you need to recover your system
under most conditions.
Caution
To prepare your computer for additional system recovery options, you
should create a set of software and driver recovery discs as soon as possible. For
instructions, see
“Preparing for software and device driver recovery” on page 89 .
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