Gateway C-120, Справочное руководство

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CHAPTER 9: Troubleshooting
106
DVD drives
Your convertible notebook does not recognize a disc
•
The disc may not be seated correctly in the tray. When
you place a disc on the tray, make sure that you press
the disc firmly onto the spindle so the retainers hold the
disc in place.
•
Make sure that the disc label is facing up, then try again.
•
Try a different disc. Occasionally discs are flawed and
cannot be read by the drive.
•
Some music CDs have copy protection software. You may
not be able to play these CDs on your convertible
notebook.
•
Your convertible notebook may be experiencing some
temporary memory problems. Shut down and restart
your convertible notebook.
•
Clean the disc. For more information, see “Cleaning CDs
or DVDs” on page 89 .
An audio CD does not produce sound
•
Make sure that the CD label is facing up, then try again.
•
Some music CDs have copy protection software. You may
not be able to play these CDs on your convertible
notebook.
•
Make sure that the volume control on your convertible
notebook is turned up. For more information about
using your volume control, see
“Adjusting the volume”
on page 48 .
•
Make sure that the Windows volume control is turned
up. For instructions on how to adjust the volume control
in Windows, see “Adjusting the volume” in the online
User Guide.
•
Make sure that Mute controls are turned off.
•
If you are using the built-in speakers, make sure that
nothing is plugged into the headphone jack. For the
location of the headphone jack, see
“Right” on page 9 .
•
If you are using powered speakers, make sure that they
are plugged in and turned on.
•
Clean the disc. For more information, see “Cleaning CDs
or DVDs” on page 89 .
•
Your convertible notebook may be experiencing some
temporary memory problems. Shut down and restart
your convertible notebook.
•
Reinstall the audio device drivers. For more information,
see “Gateway Web site” in the online User Guide.