80 Maintaining and Troubleshooting the Gateway ALR 8300 Server
Hard disk problems
The system does not recognize the SCSI drive.
The IDE drive is not recognized by the system.
Probable Cause
Solution
The integrated SCSI
controller may be
disabled.
Restart your computer, and then press
F
1
to enter
the Setup program. From the
Advanced
menu, set
the
Embedded PCI SCSI: Channel A
or
Embedded PCI
SCSI: Channel B
to
Enabled
as appropriate.
The SCSI bus is not
properly terminated.
Make certain the last device on the SCSI chain is
properly terminated.
The drive is configured
with a conflicting SCSI
address.
Change the device’s SCSI address to one that is
not currently being used by the system.
The cables are not
connected correctly.
Open the system and check the cable
connections.
Probable Cause
Solution
The Primary IDE Device
may be disabled.
Restart the computer and press
F
1
to enter Setup.
From the
Advanced | Peripheral Configuration
menu,
set the
Primary IDE Interface
and
Primary IDE Status
to
Enabled
.
The primary IDE device
may be configured
incorrectly.
Restart your computer, and then press
F1
to enter
the Setup program. From the
Main
menu, set the
Primary IDE Master
to
Auto Configured
.
The drive may not be
configured properly.
Consult the hard disk user’s guide for instructions
on how to configure the drive.
The drive cables are not
connected properly.
Open the system and check all cables connected
to the controller.
4081TL.book Page 80 Tuesday, December 22, 1998 1:27 PM
