SV12
User Manual & Install Guide
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5
Customer Limited Warranty
GATEKEEPER SYSTEMS INC. warrants that any product manufactured or
supplied by Gatekeeper Systems Inc and found in the reasonable
judgment of Gatekeeper Systems Inc to be defective in material or
workmanship will be repaired or replaced by Gatekeeper Systems Inc
without charge for parts and labor.
This warranty shall cover the following periods and Gatekeeper
equipment:
•
Interior Cameras - 5 Years
•
Exterior Cameras - 1 Year
•
G series DVR’s –
3 Years
•
Gatekeeper Branded SD Cards
–
3 Years
•
Hard Drives & SSD
–
1 Year
•
360° Surround Vision Camera System
–
1 Year
•
ITSS
–
Health Monitoring Panel
–
1 Year
All Accessories and Other Products Not Identified above - 1 Year
The warranty periods commence on the date of shipment. During the
period of the warranty the Company, at its discretion will repair and/or
replace all improperly functioning equipment caused by a manufacturing
defect. This warranty does not protect against accidental or intentional
damage, vehicle electrical systems generating steady state or transients,
voltages or currents exceeding product. specification, loss, acts of nature,
water damage, or any other event that did not originate during the
manufacturer of the product.
The Gatekeeper Systems product including any defective part must be
returned to Gatekeeper Systems within the warranty period. The expense
of delivering Company product to Gatekeeper Systems for warranty work
will be paid by the customer. The expense of delivering Company product
back to the customer will be paid by Gatekeeper Systems. Gatekeeper
Systems’ responsibility in respect to claims is limited to making the
required repairs or replacements and no claim of breach of warranty shall
be cause for cancellation or rescission of the contract of sale. Proof of
purchase complete with the serial numbers of the products purchased will
be required by the customer to substantiate any warranty claim. All
warranty work must be performed by an authorized Gatekeeper Systems
service representative.
This warranty does not cover any Gatekeeper Systems
’ product that has
been subject to misuse, neglect, negligence, or accident, or that has been
operated in any way contrary to the operating instructions as specified by
Gatekeeper Systems either verbally, in writing, by instructions written on
the product or in the Gatekeeper Systems Installation and Operating
Manual. This warranty does not apply to any damage to the Gatekeeper
Systems product that is the result of improper maintenance or to any
Gatekeeper Systems’ product that has been altered or modified
so as to
adversely affect the products’ operation, performance or durability or
that has been altered or modified so as to change its intended use.
Gatekeeper Systems Inc is not responsible for lost or missing video.
The warranty does not extend to repairs made necessary by normal wear
or by the use of parts or accessories which are either incompatible with
the Company product or adversely affect its operation, performance or
durability.
Gatekeeper Systems reserves the right to change or improve the design
of any Company product without assuming any obligation to modify any
product previously manufactured.
ALL IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE SPECIFIED
PERIOD FOR EACH PRODUCT CATEGORY AS LISTED IN THIS DOCUMENT.
ACCORDINGLY, ANY SUCH IMPLIED WARRANTIES INCLUDING
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
OTHERWISE, ARE DISCLAIMED IN THEIR ENTIRETY AFTER THE EXPIRATION
OF THE APPROPRIATE WARRANTY PERIOD. GATEKEEPER SYSTEMS’
OBLIGATION UNDER THIS WARRANTY IS STRICTLY AND EXCLUSIVELY
LIMITED TO THE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS, AND
GATEKEEPER SYSTEMS INC. DOES NOT ASSUME OR AUTHORIZE ANYONE
TO ASSUME FOR THEM ANY OTHER OBLIGATION.
GATEKEEPER SYSTEMS INC ASSUMES NO RESPONSIBILITY FOR
INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES INCLUDING, BUT
NOT LIMITED TO THE EXPENSE OF RETURNING THE COMPANY PRODUCT
TO GATEKEEPER SYSTEMS INC. CORPORATE HEAD OFFICE, MECHANIC’S
TRAVEL TIME, CUSTOMER LABOR EXPENSES, TELEPHONE OR TELEGRAM
CHARGES, RENTAL OF LIKE PRODUCT DURING THE TIME WARRANTY
SERVICE IS BEING PERFORMED TRAVEL, LOSS OF USE OF THE PRODUCT,
LOSS OF TIME OR INCONVENIENCE.
WARRANTY SERVICE
To obtain warranty service, the purchaser must notify the Company
during the warranty period. The Purchaser will discuss the defect or
problem with a Company technician, and once the problem has been
verified the Company will issue a return material authorization number
(RMA) authorizing the purchaser to return faulty merchandise to the
Company for repair or replacement as determined by the Company. It
may be necessary for the customer to assist Gatekeeper Systems in
assessing failed product. Gatekeeper Systems may require the customer
to remove hardware, manipulate software and/or perform other
diagnostic activities. Failure to assist in and allow remote diagnostic
activities may result in a service fee being charged.
Advance replacements will be issued for the first 90 days from the date of
shipment.
This Warranty applies to all Company products manufactured by
Gatekeeper Systems and sold in the United States and Canada.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
CANADA OPERATIONS:
Gatekeeper Systems Inc.
301-3 1127 Wheel Avenue
Abbotsford BC V2T 6H1
Tel. 1.604.864.6187
Fax. 1.604.864.8490
Toll Free (N.A.) 1.888.666.4833
