Cleaning the Device
NOTICE
Even small amounts of sweat or moisture can cause corrosion
of the electrical contacts when connected to a charger.
Corrosion can prevent charging and data transfer.
1
Wipe the device using a cloth dampened with a mild
detergent solution.
2
Wipe it dry.
After cleaning, allow the device to dry completely.
TIP:
For more information, go to
.
Changing the Bands
The device is compatible with 20 mm wide, standard, quick-
release bands.
1
Slide the quick-release pin on the spring bar to remove the
band.
2
Insert one side of the spring bar for the new band into the
device.
3
Slide the quick-release pin, and align the spring bar with the
opposite side of the device.
4
Repeat steps 1 through 3 to change the other band.
Troubleshooting
Is my smartphone compatible with my
device?
The vívoactive 3 device is compatible with smartphones using
Bluetooth wireless technology.
Go to
for compatibility information.
My phone will not connect to the device
If your phone will not connect to the device, you can try these
tips.
• Turn off your smartphone and your device, and turn them
back on again.
• Enable Bluetooth technology on your smartphone.
• Update the Garmin Connect app to the latest version.
• Remove your device from the Garmin Connect app and the
Bluetooth settings on your smartphone to retry the pairing
process.
• If you bought a new smartphone, remove your device from
the Garmin Connect app on the smartphone you intend to
stop using.
• Bring your smartphone within 10 m (33 ft.) of the device.
• On your smartphone, open the Garmin Connect app, select
or , and select
Garmin Devices
>
Add Device
to enter
pairing mode.
• Hold the touchscreen, and select
Settings
>
Connectivity
>
Phone
>
Pair Phone
.
My device is in the wrong language
You can change the device language selection if you have
accidently selected the wrong language on the device.
1
Hold the touchscreen.
2
Scroll down to the last item in the list, and select it.
3
Scroll down to the last item in the list, and select it.
4
Scroll down to the second item in the list, and select it.
5
Select your language.
My device does not display the correct time
The device updates the time and date when it syncs with your
smartphone or when the device acquires GPS signals. You
should sync your device to receive the correct time when you
change time zones, and to update for daylight saving time.
1
Hold the touchscreen, and select
Settings
>
System
>
Time
.
2
Verify the
Auto
option is enabled.
3
Select an option:
• Confirm that your smartphone displays the correct local
time, and sync your device to the smartphone (
).
• Start an outdoor activity, go outdoors to an open area with
a clear view of the sky, and wait while the device acquires
satellite signals.
The time and date are updated automatically.
Maximizing Battery Life
You can do several things to extend the life of the battery.
• Reduce the backlight timeout (
).
• Reduce the backlight brightness (
).
• Turn off Bluetooth wireless technology when you are not
using connected features (
).
• Turn off activity tracking (
).
• Limit the smartphone notifications the device displays
(
).
• Stop broadcasting heart rate data to paired Garmin devices
(
Broadcasting Heart Rate to Garmin Devices
).
• Turn off wrist-based heart rate monitoring (
Wrist-based Heart Rate Monitor
).
Restarting the Device
If the device stops responding, you may need to restart it.
NOTE:
Restarting the device may erase your data or settings.
1
Hold the key for 15 seconds.
The device turns off.
2
Hold the key for one second to turn on the device.
Restoring All Default Settings
You can reset all of the device settings to the factory default
values. You should sync your device with the Garmin Connect
app to upload your activity data before you reset the device.
1
Hold the touchscreen.
2
Select
Settings
>
System
>
Reset
.
3
Select an option:
• To reset all of the device settings to the factory default
values and delete all user-entered information and activity
history, select
Delete Data and Reset Settings
.
NOTE:
If you have set up a Garmin Pay wallet, this option
deletes the wallet from your device.
• To reset all of the device settings to the factory default
values and save all user-entered information and activity
history, select
Reset Default Settings
.
Troubleshooting
19
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