Cleaning the Device
NOTICE
Even small amounts of sweat or moisture can cause corrosion
of the electrical contacts when connected to a charger.
Corrosion can prevent charging and data transfer.
1
Wipe the device using a cloth dampened with a mild
detergent solution.
2
Wipe it dry.
After cleaning, allow the device to dry completely.
TIP:
For more information, go to
.
Replacing the Bands
The device is compatible with 20 mm wide, standard, quick-
release bands. Go to
, or contact your Garmin
dealer for information about optional accessories.
1
Slide the quick-release pin
À
on the spring bar to remove the
band.
2
Insert one side of the spring bar for the new band into the
device.
3
Slide the quick-release pin, and align the spring bar with the
opposite side of the device.
4
Repeat steps 1 through 3 to replace the other band.
Troubleshooting
Is my smartphone compatible with my
device?
The vívoactive device is compatible with smartphones using
Bluetooth wireless technology.
Go to
for compatibility information.
My phone will not connect to the device
• Enable Bluetooth wireless technology on your smartphone.
• Bring your phone within 10 m (33 ft.) of the device.
• On your smartphone, open the Garmin Connect Mobile app,
select or , and select
Garmin Devices
>
Add Device
to
enter pairing mode.
• On your device, hold the key, and select to turn on
Bluetooth technology and enter pairing mode.
My headphones will not connect to the
device
If your headphones were previously connected to your
smartphone using Bluetooth technology, they may connect to
your smartphone before connecting to your device. You can try
these tips.
• Turn off Bluetooth technology on your smartphone.
Refer to the owner's manual for your smartphone for more
information.
• Stay 10 m (33 ft.) away from your smartphone while
connecting headphones to your device.
• Pair your headphones with your device (
Headphones using Bluetooth Technology
).
My music cuts out or my headphones do not
stay connected
When using a vívoactive 3 Music device connected to
headphones using Bluetooth technology, the signal is strongest
when there is a direct line of sight between the device and the
antenna on the headphones.
• If the signal passes through your body, you may experience
signal loss or your headphones may become disconnected.
• It is recommended to wear your headphones with the
antenna on the same side of your body as your vívoactive 3
Music device.
My device is in the wrong language
You can change the device language selection if you have
accidently selected the wrong language on the device.
1
Hold the touchscreen.
2
Scroll down to the last item in the list, and select it.
3
Scroll down to the last item in the list, and select it.
4
Scroll down to the second item in the list, and select it.
5
Select your language.
My device does not display the correct time
The device updates the time and date when it syncs with your
smartphone or when the device acquires GPS signals. You
should sync your device to receive the correct time when you
change time zones, and to update for daylight saving time.
1
Hold the touchscreen, and select
Settings
>
System
>
Time
.
2
Verify the
Auto
option is enabled.
3
Select an option:
• Confirm that your smartphone displays the correct local
time, and sync your device to the smartphone (
).
• Start an outdoor activity, go outdoors to an open area with
a clear view of the sky, and wait while the device acquires
satellite signals.
The time and date are updated automatically.
Maximizing Battery Life
You can do several things to extend the life of the battery.
• Reduce the backlight timeout (
).
• Reduce the backlight brightness (
).
• Turn off Bluetooth wireless technology when you are not
using connected features (
Turning Off Bluetooth Technology
).
• Turn off activity tracking (
).
• Limit the smartphone notifications the device displays
(
).
• Stop broadcasting heart rate data to paired Garmin devices
(
Broadcasting Heart Rate to Garmin Devices
).
• Turn off wrist-based heart rate monitoring (
Wrist-based Heart Rate Monitor
).
Restarting the Device
If the device stops responding, you may need to restart it.
NOTE:
Restarting the device may erase your data or settings.
1
Hold the key for 15 seconds.
The device turns off.
2
Hold the key for one second to turn on the device.
20
Troubleshooting
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