The camera does not turn on automatically when connected
to external power. When the top status LED is solid red, the
camera is in charging mode. When the top status LED is off,
the battery is fully charged, and the camera is off.
• Verify the battery is installed correctly (
).
• Fully charge the battery (
).
My camera feels warm while it is operating
It is normal for the camera to feel warm during typical use,
especially while it is recording high-resolution video or
transmitting a Wi
‑
Fi signal.
There is fog, mist, or water inside the camera
case
When using the camera case in water or in humid environments,
it is normal for some fog to form inside the case, especially after
the camera has been in use for an extended time. The presence
of fog or mist on the inner surfaces of the camera case does not
indicate the case has a water leak.
• To help reduce fogging inside the camera case or on the
camera lens, install an anti-fog desiccant pack (
).
• If a larger amount of water is present in the case, stop using
it immediately, and check the gasket for damage or debris
(
Caring for the Removable Camera Case
).
Some G-Metrix data is missing
Some G-Metrix data requires you to enable or pair sensors, or
use specific accessories. Some G-Metrix data may not be
available for all recording situations or when you are not
recording video.
• Install the altimeter door on the camera case to record more
accurate elevation and grade data, and additional G-Metrix
data, including jump height and vertical speed (
).
• Enable GPS (
), and go to an area
with a clear view of the sky.
Location, speed, distance, and altitude data require a GPS
signal.
• Connect additional ANT+ sensors (
).
Some data is available only when a compatible ANT+ sensor
is connected.
My video recordings do not look smooth
• If video recordings appear shaky, from the main menu, select
Video
>
Stabilizer
to enable image stabilization.
• If video recordings stutter or skip frames, install a
recommended, high-speed memory card.
For more information about recommended memory cards, go
• Verify your playback device or software is capable of playing
the video smoothly.
For example, if your video has 4K resolution, verify the
playback device or software is capable of playing 4K video.
• Transfer the video to your computer or playback device.
Some memory card readers do not read data quickly enough
to play high-resolution video directly from the memory card.
• Use the VIRB Edit application to play and edit video.
Go to
to download the VIRB Edit
application.
My device turns off when I stop recording
video
If you turn on the device by moving the recording switch forward,
the device turns off when you move the recording switch
backward. This allows you to maximize battery life by turning off
the device when it is not recording (
Off Using the Recording Switch
).
Extending the Battery Life
• Disable Wi
‑
Fi.
• Enable
Auto Off
in the system settings (
).
• Turn the device on and off using the recording switch
(
Turning the Camera On and Off Using the Recording Switch
).
• Use automatic recording (
).
• Disable ANT+ and Wi
‑
Fi
Remote Wake Up
when not in use.
• Reduce the screen brightness (
).
Appendix
Software License Agreement
BY USING THE DEVICE, YOU AGREE TO BE BOUND BY THE
TERMS AND CONDITIONS OF THE FOLLOWING SOFTWARE
LICENSE AGREEMENT. PLEASE READ THIS AGREEMENT
CAREFULLY.
Garmin Ltd. and its subsidiaries (“Garmin”) grant you a limited
license to use the software embedded in this device (the
“Software”) in binary executable form in the normal operation of
the product. Title, ownership rights, and intellectual property
rights in and to the Software remain in Garmin and/or its third-
party providers.
You acknowledge that the Software is the property of Garmin
and/or its third-party providers and is protected under the United
States of America copyright laws and international copyright
treaties. You further acknowledge that the structure,
organization, and code of the Software, for which source code is
not provided, are valuable trade secrets of Garmin and/or its
third-party providers and that the Software in source code form
remains a valuable trade secret of Garmin and/or its third-party
providers. You agree not to decompile, disassemble, modify,
reverse assemble, reverse engineer, or reduce to human
readable form the Software or any part thereof or create any
derivative works based on the Software. You agree not to export
or re-export the Software to any country in violation of the export
control laws of the United States of America or the export control
laws of any other applicable country.
Symbol Definitions
These symbols may appear on the device or accessory labels.
WEEE disposal and recycling symbol. The WEEE symbol is
attached to the product in compliance with the EU directive
2012/19/EU on Waste Electrical and Electronic Equipment
(WEEE). It is intended to deter the improper disposal of this
product and to promote reuse and recycling.
Appendix
15
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