Make sure that pairing mode is enabled on your Garmin device.
o
Turning on pairing mode will trigger a Bluetooth beacon signal that the Garmin Connect
App will look for. Access Settings and then Bluetooth or Phone options to enable pairing
mode on your device. Location of this setting can vary, consult your
specific instructions.
Turn the Bluetooth setting on your smartphone off and then back on.
o
Cycling this setting on your smartphone can resolve some pairing issues.
Power off and then power on your Garmin device.
o
If you have a Garmin device that does not feature a button, use the charging cable and
plug it into external power. The device will reboot automatically when you connect it to
an external power source.
Garmin Connect App Bluetooth
Troubleshooting
Many Bluetooth issues can be solved by restarting your Garmin device and restarting your
phone. If you continue to have an issue, the following topics cover Bluetooth connection issues
with the Garmin Connect app.
Select a topic below that best describes your issue.
None of the above topics cover my issue.
Confirm that you are running the latest version of the Garmin Connect app.
o
Choose your app store below to check for and install any available updates:
Make sure the software on the Garmin device is up to date.
o
from a computer which will automatically check for and install
available software updates.
Check for and install any available updates for your phone.
o
Consult your phone manufacturer for assistance in needed.
Review the following to confirm your phone meets our minimum system requirements:
