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6 Troubleshooting
6.1 Introduction - troubleshooting
In this chapter, a number of messages are listed which may be shown in the display if there is a
malfunction. There is a proposal as to the cause and steps to take for each message. This chapter also
presents some symptoms that can guide you if the product does not work as expected. More
suggestions for steps to take in the event of malfunction or symptoms can be found on
www.gardena.com.
6.2 Fault messages
Below a number of fault messages are listed which may be shown in the product display. Contact your
local GARDENA representative if the same message appears often.
Message
Cause
Action
Wheel motor
blocked, left
Grass or other object has wrapped
around the drive wheel.
Check the drive wheel and remove the
grass or other object.
Wheel motor
blocked, right
Grass or other object has wrapped
around the drive wheel.
Check the drive wheel and remove the
grass or other object.
Cutting system
blocked
Grass or other object has wrapped
around the blade disc.
Check the drive wheel and remove the
grass or other object.
The blade disc lies in a pool of water.
Move the product and prevent the col-
lection of water in the work area.
No loop signal
The power supply is not connected.
Check the wall socket connection and
whether an earth-fault breaker has trip-
ped or not. Check that the low voltage
cable is connected to the charging sta-
tion.
The low voltage cable is damaged or
not connected.
Check that the low voltage cable is not
damaged. Check that it is also properly
connected to the charging station and
to the power supply.
The boundary wire is not connected to
the charging station.
Check that the boundary wire connec-
tors are fitted properly to the charging
station. Replace connectors if dam-
aged. Refer to
wire on page 20.
Boundary wire broken.
Find out where the break is. Replace
the damaged section of the loop with a
new loop wire and splice using an origi-
nal coupler. Refer to
loop wire on page 43.
ECO mode is activated and the product
has attempted to start outside the
charging station.
Place the product in the charging sta-
tion, press the START button and close
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Troubleshooting - 35