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Machine Actions
Causes
Solutions
The machine does not turn on.
The machine is not connected to the power
source.
Connect the machine to the power source.
The coffee is not hot enough.
The cups are cold.
Warm the cups with hot water.
No hot water or steam is dispensed.
The hole of the steam wand is clogged.
Clean the hole of the steam wand using a
pin.
Make sure that the machine is turned
off and has cooled before performing
this operation.
Pannarello is dirty (if supplied).
Clean the Pannarello.
The coffee has little crema.
(see note)
The coffee blend is unsuitable, the coffee is
not freshly roasted or the grind is too coarse.
Change coffee blend or adjust the grind as
explained in the “Coffee Grinder Adjustment”
section.
The machine takes a long time to warm
up or the amount of water dispensed
from the wand is too little.
The machine circuit is obstructed by limescale
build-up.
Descale the machine.
The brew group does not come out.
The brew group is out of place.
Turn the machine on. Close the service door.
The brew group automatically returns to the
correct position.
Dregdrawer is inserted.
Remove the dregdrawer first, then the brew
group.
The machine grinds the coffee beans but
no coffee comes out.
(See note)
Water tank is empty.
Fill the water tank and prime the circuit (sec-
tion “Using the Machine for the First Time”).
Brew group is dirty.
Clean the brew group (section “Brew
Group”).
Circuit is not primed.
Prime the circuit (section “Using the Machine
for the First Time”).
Rare event that occurs when the machine is
automatically adjusting the dose.
Brew a few coffees as described in section
“Gaggia Adapting System”.
The dispensing head is dirty.
Clean the dispensing head.
The coffee is too weak.
(see note)
Rare event that occurs when the machine is
automatically adjusting the dose.
Brew a few coffees as described in section
“Gaggia Adapting System”.
TROUBLESHOOTING
4219-465-04361 GAG. MAN. BRERA US EN-ES-PT Rev 00.indd 28
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