41
Customer service
en-us
Replacing the oven lamp
You can replace the oven lamp. You can obtain
temperature-resistant halogen lamps (60 W/230 V/G9)
from after-sales service or trade dealers. Use the same
type of halogen bulbs only.
9
WARNING
Risk of electric shock!
When you replace the oven interior lamp, the
contacts of the lamp holder are live. Before
replacing the lamp, remove the power plug or
deactivate the circuit breaker or fuse in the fuse
box.
9
WARNING
Risk of burns!
Lamps become very hot when switched on. There
is still a risk of burning your skin for some time
after they have been switched off. Allow lamps to
cool down before replacing them.
Note:
Always use a dry cloth to remove the halogen lamp
from its packaging. This lengthens the lamp's useful life.
Proceed as follows
1.
Undo the screw on the lamp cover. The lamp cover
folds down.
2.
Take out the halogen lamp. Insert the new halogen
lamp.
3.
Fold up and screw down the lamp cover.
4.
Switch on the fuse in the fuse box again.
Replacing the glass cover
The glass cover in the oven must be replaced if it is
damaged. You can obtain covers from after-sales service.
Always specify the E number and the FD number of your
appliance.
4
Customer service
Customer service
If your appliance needs repairs, our customer service is
there for you. We work hard to help solve problems
quickly and without unnecessary service calls, getting
your appliance back up and running correctly in the least
amount of time possible.
When you call, please indicate the product number
(E-Nr.) and serial number (FD-Nr.) so that we can support
you in a qualified manner. You will find the type plate with
these numbers on the bottom of the appliance. To avoid
having to search for a long time when you need it, you
can enter your appliance data and the customer support
telephone number here.
Please read the use and care instructions provided with
your appliance. Failure to do so may result in an error in
using the appliance. This could result in a service call
that instead of fixing a mechanical issue is only needed
for customer education. Such calls are not covered by the
appliance warranty.
Please find the contact data of all countries in the
enclosed customer service list.
To book a service visit and product advice
E-Nr.
FD-Nr.
Customer Service
O
USA
877 442 4436
toll-free
CANADA
877 442 4436
toll-free
