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Customer service
If your appliance needs repairs, our customer service is
there for you. We work hard to help solve problems
quickly and without unnecessary service calls, getting
your appliance back up and running correctly in the
least amount of time possible.
When you call, please indicate the product number
(E-Nr.) and serial number (FD-Nr.) so that we can
support you in a qualified manner. You will find the type
plate with these numbers at the lower front side of the
appliance. To access it, open the door of the cupboard
in which the appliance is fitted.
To avoid having to search for a long time when you need
it, you can enter your appliance data and the customer
support telephone number here.
Please read the use and care instructions provided with
your appliance. Failure to do so may result in an error in
using the appliance. This could result in a service call
that instead of fixing a mechanical issue is only needed
for customer education. Such calls are not covered by
the appliance warranty.
Please find the contact data of all countries in the
enclosed customer service list.
To book a service visit and product advice
The appliance
does not work,
all buttons flash
The network
cable plug is not
plugged in
Check network cable
connection for all appli-
ances
The fuse is faulty Check in the fuse box to
make sure that the fuses
for all appliances are in
working order
A component of
the appliance
has failed
Call Customer Service
E-Nr.
FD-Nr.
Customer Service
O
USA
877
442
4436
toll-free
CANADA
877
442
4436
toll-free
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