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Troubleshooting

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45

Issue

Cause and troubleshooting

Appliance cannot be switched on

or operated.

Software update is taking place.

Wait until the software update has finished.

Appliance functions have failed.

1.

Pull out the power cord plug or switch off the breaker.

2.

Wait at least 2 minutes.

3.

Connect the appliance to the power supply.

4.

Switch the appliance on.

Appliance does not start.

The breaker has tripped.

Check the relevant breaker.

Power cord is not inserted.

1.

Check whether the power outlet is working.

2.

Check whether the power cord plug is properly inserted in the power outlet and

on the rear of the appliance.

Appliance door is not closed properly.

Close the appliance door.

Wash cycle starts up

automatically.

You did not wait until the cycle ended.

→ 

"Terminating the wash cycle", Page 30

Appliance stops during the cycle or

cuts out.

Appliance door is not closed properly.

Close the appliance door.

Power and/or water supply has been interrupted.

1.

Check the power supply.

2.

Check the water supply.

Upper rack is pressing against inner door and preventing appliance door from being

closed securely.

Check whether the rear panel of the appliance is being pressed in by a power

outlet or a hose holder that has not been removed.

Arrange the dishware so that no parts project beyond the rack and prevent the

appliance door from closing properly.

Appliance door cannot be closed. Door lock has been activated.

Close the appliance door with greater force.

Door cannot be closed due to installation method.

Check whether the appliance has been installed properly.
When closed, the appliance door, its decor or attached parts should not knock

against adjacent cabinets or the worktop.

Automatic door opening is not in home position.

Wait for a second after opening the appliance door.

Lid on the detergent dispenser

cannot be closed.

Detergent dispenser or lid are blocked by sticky detergent residue.

Remove detergent residue.

Filling valves making knocking

noises.

Caused by the domestic installation. No fault present in the appliance. Does not

affect functioning of the appliance.

Can only be remedied in the home installation.

Noise level varies

The noise level can vary, depending on what kind of dishes are loaded and where

they are placed.

Make sure the dishware is loaded in the most secure way, resting on the tines

and not hitting each other. 

→ 

"Loading dishware", Page 27

Spray arm is striking dishes.

Arrange dishware so the spray arms do not strike dishware.

With a small load the water jets directly strike against the tub.

Содержание 400 Series

Страница 1: ...en us Use and Care Manual DF480700F Dishwasher Gaggenau...

Страница 2: ...11 1 Rinse aid 24 11 2 Setting the amount of rinse aid 25 11 3 Switching the rinse aid system off 25 12 Detergent 25 12 1 The correct detergents 25 12 2 Incompatible detergents 25 12 3 Information on...

Страница 3: ...hnical specifications 48 21 1 Information regarding Free and Open Source Software 48 22 STATEMENT OF LIMITED PRODUCT WARRANTY 48 22 1 What this warranty covers Who it applies to 48 22 2 How long the w...

Страница 4: ...paces in a residential environment Up to an altitude of 8200 ft 2500 m above sea level 1 4 Restrictive Use This appliance is not intended for use by persons including children with reduced physical se...

Страница 5: ...your appliance observe the following Follow the safety instructions and directions for use on the detergent and rinse aid product labels Do not use harsh chemicals such as bleach based products to cle...

Страница 6: ...1 9 Safety systems Protect children from possible hazards resulting from the appliance The appliance is equipped with a Childproof lock Page 7 IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRU...

Страница 7: ...electric childproof lock and close the appliance door Opening the appliance door Page 29 Envi r onm ent al pr ot ect i onandener gy savi ng 4 Environmental protection and energy saving Envi r onm ent...

Страница 8: ...Standard Optimal setting for mixed loads and heavily soiled dishware Saves both energy and water Sensitive Adjusts the cycle strength for effective removal of food remnants even with low soiling leve...

Страница 9: ...f wi t hyour appl i ance 5 1 Appliance 1 2 3 4 5 6 7 8 8 9 10 11 12 13 14 15 16 1 Rating plate Rating plate with E number and FD number Page 47 You will need this data to contact Customer service Page...

Страница 10: ...out of the detergent dispenser into the tab collecting tray where they can dissolve fully 12 Intake opening of the Zeolith container The intake opening is required for Zeolith drying Page 7 13 Upper s...

Страница 11: ...WLAN display Home Connect Page 32 8 Electronic delay time Setting the electronic delay time Page 29 9 Remote Start Remote Start Page 33 10 Cycle buttons and options Cycles Page 12 Options Page 14 11 S...

Страница 12: ...o 127 140 F Dishware Cleaning mixed dishware and silverware Level of soiling Removing common household food remnants lightly dried on Sensor controlled Optimized by sensors depending on the soiling of...

Страница 13: ...400 3 2 7 Machine Care Only when using unloaded appliance Machine Care 162 F 1 2 00 2 1 100 3 2 5 Personalization function 1 0 09 0 09 2 0 050 0 050 3 1 2 1 2 6 1 Energy Guide The Energy Guide label w...

Страница 14: ...80C to get dishes even plastics 60 drier Extends drying time Sanitize To ensure a higher hygiene status for the appliance and dishware the temperature is increased and maintained for an extra long per...

Страница 15: ...dropping down hold the side of the rack by the top edge 3 Press in the right and left hand levers on the outside of the rack 4 Raise or lower the rack evenly to the right level Check that the rack is...

Страница 16: ...ar locking hooks of the guide rails 4 Lower the rack and press the front detent pins into the notches a The rack clicks into position 5 Slide the rack into the appliance 8 2 Lower rack Arrange pans an...

Страница 17: ...the silverware basket ensuring that the items are not nestled together and with the sharp points down WARNING The sharp points and edges of knives and other sharp utensils can cause serious injury Loa...

Страница 18: ...osition Removing the silverware drawer 1 Pull the silverware drawer right out 2 Lift the silverware drawer forward out of the catches 3 Lower the silverware drawer and pull out 4 Slide the guide rails...

Страница 19: ...s of silverware e g cooking spoons or serving cutlery If you do not need the cup shelf you can fold it up 8 6 Flip tines Use the flip tines to position dishware securely e g plates You can fold the ti...

Страница 20: ...Removing the baking sheet spray head If you no longer require the baking sheet spray head remove it from the appliance 1 Turn the baking sheet spray head to the left and remove from the holder 2 Inse...

Страница 21: ...ensure perfect dishwashing results for your stemware Loading the stemware basket You can place up to 4 stemware baskets in the lower rack at the same time Requirements The upper rack is set to level...

Страница 22: ...ishware Page 28 1 Take the stemware basket by the handle out of the lower rack 2 Pull up the rotating fixing arms and turn counterclockwise 3 Take the stemware out of the stemware basket 8 10 Gastrono...

Страница 23: ...t em 10 Water softening system W at er sof t eni ngsyst em Hard water leaves limescale on dishware as well as the washing tank and parts of the appliance may become blocked To ensure good dishwashing...

Страница 24: ...lace the lid back on the dispenser and turn to close 10 4 Switching off the water softening system If you do not need to use the water softening system e g you already have a whole house water softeni...

Страница 25: ...nt Find out which detergents are suitable for your appliance 12 1 The correct detergents Only use detergents that are made for dishwashers either basic or combination detergents For the best washing a...

Страница 26: ...powder or liquid detergent follow the manufacturer s instructions and quantities for dosage in the detergent dispenser 1 5 to 1 75 Tbsp 20 ml 25 ml detergent is sufficient for normal soiling If dishwa...

Страница 27: ...are and the appliance The noise level may also vary depending on the items placed in your dishwasher NOTICE Avoid dishwasher damage Do not load the dishwasher with paper products plastic bags packing...

Страница 28: ...loading 1 To prevent water dripping onto dishware unload it starting at the bottom and working up 2 Check the washing tank and accessories for soiling and clean if necessary Cleaning and maintenance P...

Страница 29: ...adjust the wash cycle to the soiling level of the dishware select a suitable program Press the right cycle button a The cycle is set and the cycle button flashes 14 5 Setting options You can set opti...

Страница 30: ...ute 14 10 Displaying wash cycle information You can show information about cycles and options on the display 1 Press 2 Press the cycle button or an option 14 11 Switching off the appliance CAUTION To...

Страница 31: ...mperature is increased during the final rinse for a better drying result This may increase the run time slightly Please take care with delicate dishware Eco forecast on off1 Switch EcoCheck on or off...

Страница 32: ...ss for approx 3 seconds 7 Close the appliance door 15 3 Setting the time 1 To open the basic settings press for approx 3 seconds 2 Press repeatedly until the display shows Time setting 3 Press or repe...

Страница 33: ...ments The appliance is connected to your WLAN home network The appliance is connected to the Home Connect app Manual is selected in the Basic settings Page 32 of this function A program is selected Pr...

Страница 34: ...duce odors we recommend cleaning your appliance at regular intervals Machine Care combined with machine cleaning products will provide the right care for your appliance Note You can buy our tested and...

Страница 35: ...ro filter 2 Fine filter 3 Coarse filter Cleaning filters Debris in the rinsing water can block the filters 1 Check the filters for residues after each dishwashing cycle 2 Turn the coarse filter counte...

Страница 36: ...ing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to remove 3 Check...

Страница 37: ...sing the appliance door Appliance door opens too wide when activated Door is not correctly adjusted Adjust the appliance door as described in the installation instructions Appliance door opens acciden...

Страница 38: ...r connection back on 9 Check the water connection for leaks 10 Restore the power supply 11 Switch the appliance on E 3400 lights up Water is continuously running into the appliance 1 Turn off the wate...

Страница 39: ...A different error code appears in the display window E 0100 to E 9010 There is a technical issue 1 Press 2 Pull out the power cord plug of the appliance or switch off the breaker 3 Wait at least 2 mi...

Страница 40: ...verware not arranged properly in the silverware basket or silverware drawer Droplets can form on the contact points of silverware 1 Arrange silverware individually where possible Page 27 2 Avoid point...

Страница 41: ...of the detergent dispenser is blocked by items of dishware and will not open 1 Arrange dishware in the upper rack so the tab collecting tray is not obstructed by dishware Loading dishware Page 27 Item...

Страница 42: ...elected wash cycle is too light Select a more intensive wash program Adjust the sensitivity of the sensors Sensors Page 8 Tea residue or lipstick marks on dishware Dishwashing temperature is too low S...

Страница 43: ...age 25 No rinse aid has been added Add rinse aid Adding rinse aid Page 24 There is detergent residue in the final rinse Lid of detergent dispenser is blocked by dishware and will not open fully 1 Arra...

Страница 44: ...salt does not light up Water softening system is switched off Set the water softening system Setting the water softening system Page 23 Refill indicator for rinse aid lights up No rinse aid 1 Add Rin...

Страница 45: ...g pressed in by a power outlet or a hose holder that has not been removed Arrange the dishware so that no parts project beyond the rack and prevent the appliance door from closing properly Appliance d...

Страница 46: ...ard and take it out a Now you can reach the impeller with your hand 7 Remove any food remnants or foreign objects in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cove...

Страница 47: ...s Detailed information on the warranty period and terms of warranty can be found in the Statement of Limited Product Warranty from your retailer or on our website If you contact Customer Service you w...

Страница 48: ...d non commercial use and has in fact at all times only been used for normal household purposes New at retail from a BSH authorized dealer or directly from BSH not a display as is or previously returne...

Страница 49: ...s locale surroundings or environment in any such event if you request Gaggenau would still pay for labor and parts and ship the parts to the nearest authorized service provider but you would still be...

Страница 50: ...THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL SPECIAL INCIDENTAL INDIRECT BUSINESS LOSS AND OR PUNITIVE DAMAGES LOSSES OR EX...

Страница 51: ......

Страница 52: ...BSH Home Appliances Corporation 1901 Main Street Suite 600 Irvine CA 92614 USA www gaggenau com 1 877 442 4436 2023 BSH Home Appliances Corporation 9001798914 9001798914 en us 030627 650 P5...

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