FutureLogic PSA-66-ST2, Руководство техника

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Operators and Technicians Manual
© 2002 – 2007 FutureLogic, Incorporated. All Rights Reserved. MNL Page 4 of 52 12/07/2007
MNL-000003 REV.N
Sensor Description
Drawer Open The Drawer Open sensor is located in the paper well. It detects when the printer
is open.
Platen Engaged The Platen Engaged sensor is located in the print head. It detects when the printer
platen is in use.
Printer Open The Printer Open sensor is located in the front of the unit. It detects when the printer
clamshell is open.
Printer Errors
Although there are a variety of error conditions that can occur, most printer errors are a result
of the printer running out of paper or the operator opening the lid. Table 2-4 lists possible
errors and the remedy for each condition.
Table 2-4 Errors and Error Descriptions
Error Error Description Remedy
Paper Out Results when the printer does not detect
paper present. Load a new paper stack.
Head Up or
Open Results from raising the head release lever or
opening the lid. Lower the blue lever on the side
of the unit.
Temperature Results when the printer is operating outside of its
allowable temperature range.
If the printer is operating in an environment where
the ambient temperature is roughly room
temperature, this error would most likely be the
result of a hardware problem. The printer will automatically
resume operation after the
detected head temperature falls
within range.
Voltage Results if the printer detects a power supply
voltage (+24VDC to +25VDC) outside range.
This error could be the result of a poor cable
connection. The printer will automatically
resume operation after the
power supply is detected within
range.
Print Head Results when the printer senses an internal error
due to connectivity or interfacing problem with the
thermal print head. This can be a result of a cable
problem between the main controller board and
the printer engine. The printer will remain in this
error state until the power is
cycled or the unit is reset.
If the problem persists, the
printer will require service.
Missing Black
Index Mark Results if the paper type selected is indexed paper
and while feeding paper or printing a black mark
is not seen within approximately 10” of the paper.
This error alerts the user to the presence of the
wrong kind of paper in the printer or that the
paper was inserted in the wrong direction (so the
black mark index is rotated 180 degrees). Raise the head release lever
(presumably to change
the paper).
Paper Jam Results when the printer detects an error in
the paper path for presenting the ticket to
the customer. Open the printer head and
inspect for a jammed ticket.