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4. TROUBLESHOOTING
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4.2 Messages for Notification
In the IP Handset and in the Web interface of the Communication Unit you can see a list of events.
The list below shows the messages for notification that may appear in connection with the Safety
Voice function.
Notification
Code
Message Remedy
0x10500 Safety Voice registration has failed, ei-
ther eMLPP registration has not suc-
ceeded. Call Waiting could not be
enabled or it has taken too long time in
total (5 minutes). Contact your SIM provider and verify eM-
LPP is enabled on the SIM card and that
Call Waiting service is commissioned.
0x10501 Safety voice handset is not connected. Check if Safety Voice handset is con-
nected correctly to the LAN (PoE) inter-
face. If it is connected correctly, please
contact your dealer.
0x10502 Safety voice settings are changed. Restart the Communication Unit to en-
able the service.
0x10503 Safety voice settings are changed. Restart the Communication Unit to dis-
able the service.
0x10600 Alarm Panel is not connected. Check if Alarm Panel is connected cor-
rectly to the Communication Unit.
0x10601 More than one Alarm Panels are con-
nected. Make sure only one Alarm Panel is con-
nected.
0x10602 Distress button error. Restart the Communication Unit and
Alarm Panel. If the problem persists, con-
tact your dealer.