6
Cleaning Heavy Burned - on Residue
1. Allow the cooktop to cool.
2. Use a single-edge razor blade scraper approximately at a 45 degree angle
against the glass surface and scrape off the residue. After scrapping off
the residue, apply a few drops of the ceramic glass cleaner on the entire
burned residue area. Use the cleaning pad to remove any remaining
residue.
3. For additional protection, after all residue has been removed, polish the
entire surface with the ceramic glass cleaner and a paper towel.
Troubleshooting
If the display shows following problems, please refer to this sheet for a potential solution.
Problems
Possible Cause
Solutions
Cooktop does not work.
●
Cooktop controls are locked.
●
Power outage.
●
Make sure Lock mode is turned off.
●
Check house lights to confirm power outage.
●
Contact manufacturer.
Cooktop does not heat.
●
No cookware or Improper cookware placement
on the induction heater areas.
●
Incorrect cookware size for the selected induction
heater areas.
●
Cookware Is not properly resting on induction
heater areas.
●
Incorrect induction heater areas selected.
●
No power to cooktop.
●
Make sure that the cookware is centered on the induction heater areas,
and that cookware is also of correct type for Induction cooking. See
Compatible Cookware
section.
●
The bottom of the cookware must be large enough to cover induction
heater areas.
●
Cookware bottoms must be flat and centered on the induction heater
areas.
●
Make sure the correct control is ON for the induction heater areas being
used.
●
See “Cooktop does not work” above.
Cooktop turns off while
cooking.
●
Cooktop Internal heat sensor has detected
high temperature inside the cooktop, activating
automatic shut off.
●
Liquid or object on the controls area.
●
Make sure the cooktop vents are not blocked.
●
The cooktop features an automatic shutoff feature that turns off the
entire cooktop if any induction heater areas has been on continuously
for 2 hours. The cooktop control panel may register liquids or objects
obstructing the panel, which can cause the cooktop to shut off. Clean up
spills or remove objects and restart the cooktop.
The fans keep running for one
minute after the cooktop has
be switched off.
●
The electronics are cooling down.
●
This is a normal occurrence.
Power sharing.
●
When two heating zones are turned on, will create
a total max power 1800W.
●
See
Power Sharing
section.
Error Code
If the digital display shows an error code, please refer to this sheet for a potential solution.
Error Code
Solutions
E0
●
Turn off cooktop to allow the cooktop to cool. Restart cooktop.
E1
●
Make sure that the cookware is centered on the induction heater areas, and that it is also induction compatible. See
Compatible Cookware
section.
E2
●
If the voltage of the power supplied to the cooktop is too low, it cannot operate properly and will show this error code. This may be caused by reduced
voltage being supplied to the house circuit. If connections are correct and the supplied voltage returns to normal, the code will disappear.
E3
●
If the voltage of the power supplied to the cooktop is too high, It cannot operate properly and will show this error code. This may be caused by
increased voltage being supplied to the house circuit. If the connections are correct and the supplied voltage returns to normal, the code will disappear.
E7, E8
E9, EE
●
An internal fault has been detected. To reset the cooktop, turn the cooktop off and unplug the cooktop from the electrical outlet or turn off the circuit
breaker for 30 seconds. Reconnect power and turn the cooktop back on. If the error message is still being displayed, call for service.
Specifications
Metal Marks and Scratches
Be careful not to slide pots or pans across the cooktop surface. It will leave
behind metal markings.
Use the ceramic glass cleaner along with the cleaning pad to remove these
marks.
Any mark should be removed immediately to avoid permanent discoloration.
NOTE:
If there are cracks or indentations on the glass surface, the cooktop
glass will have to be replaced. Contact the manufacturer for assistance.
Specifications
Voltage (Volts)
120
Frequency (Hz)
60
Total Power (Watts)
1800
Timer
1 minute to 2 hour 59 minutes
Specifications
Temperature Settings
9 levels
Power Settings
8 levels
Elements
2
Left Induction Heater
1800W
Right Induction Heater
1300W
