background image

Troubleshooting and tips

The external monitor remains blank

Monitor

Cause

Troubleshooting

Monitor is switched off.

Switch the external monitor on.

Power saving has been activated (monitor is
blank).

Press a key (external keyboard) or tap on
the touchscreen.

Brightness is set to dark.

Adjust the brightness of the monitor.

Screen output is set to the Tablet PC
touchscreen.

Check whether the graphics driver settings
are correct or whether an external monitor
has been detected in "Intel Graphics Media
Accelerator Driver for mobile".

The external monitor’s AC cable or data cable is
not connected properly.

Switch off the Tablet PC and the external
monitor.

Check whether the AC cable is plugged
properly into the external monitor and into
the power outlet.

Check that the data cable is properly
connected to the Tablet PC and the external
monitor (if it is plugged in with a connector).

Switch on the external monitor and the
Tablet PC.

The external monitor is blank or the image is unstable

Monitor

Monitor

Cause

Troubleshooting

The wrong external monitor has been selected
or the wrong screen resolution has been set for
the application program.

Shut down the application program in
Windows. If the error persists after shutting
down the program, use the key combination
for switching the screen output in order to
switch to the touchscreen of the Tablet PC.
Change the following setting:

Set the screen resolution: Set the screen
resolution as described in the documentation
for your operating system.

Select monitor: Select monitor 1 or 2 as
described in the documentation for your
operating system.

The cursor does not correctly follow the
stylus movements

Cause

Troubleshooting

Stylus incorrectly calibrated.

Calibrate the stylus as described in chapters

"Adjusting the stylus", Page 33

and

"Calibrating the stylus", Page 33

.

74

Fujitsu

Содержание STYLISTIC R727

Страница 1: ...System Operating Manual FUJITSU Tablet STYLISTIC R727 ...

Страница 2: ...Avenue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2016 Fujitsu America Inc All rights reserved B5FK 7101 01ENZ0 00 ...

Страница 3: ...tup of your device 18 Working with the Tablet PC 24 Accessories for your Tablet PC optional 43 Security functions 57 Connecting external devices 62 Settings in BIOS Setup Utility 68 Troubleshooting and tips 71 Technical data 80 Manufacturer s notes 86 Declarations of conformity 89 FCC Regulatory Information 90 Canada Industry Canada IC 93 Appendix 95 Index 105 ...

Страница 4: ... and Intel Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Google is a trademark or registered trademark of Google Incorporated Bluetooth is a trademark of Bluetooth SIG Inc USA OmniP...

Страница 5: ... adapter 21 Switching on the device for the first time 22 Installing Bonus Apps 23 Working with the Tablet PC 24 Status indicators 24 Switching the Tablet PC on 25 Programming the ON OFF button 25 Switching the Tablet PC off 26 Handwriting recognition 26 Touchscreen 27 Select display orientation portrait or landscape format 28 Using fingers 28 Calibrate the Dual Digitizer for finger based operatio...

Страница 6: ... 51 Separating the Tablet PC with magnetic keyboard from the docking cradle 54 Security functions 57 Using the security lock docking cradle only 57 Configuring password protection in BIOS Setup Utility 57 Protecting BIOS Setup Utility supervisor password and user password 58 Password protection for booting the operating system 59 Password protection for the hard disk 60 Trusted Platform Module TPM...

Страница 7: ...e Tablet PC does not start after switch on 75 The Tablet PC stops working 75 The printer does not print 76 The wireless connection to a network does not work 76 The battery discharges too quickly 76 Acoustic warning 77 Error messages on the screen 78 Technical data 80 Tablet PC 80 WLAN specifications 82 Screen resolutions for integrated screen and external screens 83 Rechargeable battery 84 AC ada...

Страница 8: ...ment 95 Characteristics of the WLAN Device 95 Wireless LAN Modes Using this Device 96 Deactivating Disconnecting the WLAN Device 98 Configuring the Wireless LAN 98 Connection to the network 98 Troubleshooting the WLAN 99 Image Backup and Recovery Procedures 101 Creating a recovery drive 101 Recovery options in Windows 10 101 Downloading driver updates 104 Index 105 6 Fujitsu ...

Страница 9: ... with Part 15 of the FCC Rules This device complies with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation In order to see the FCC information With keyboard 1 Power on 2 Push F2 key 3 Push Enter key Without keyb...

Страница 10: ...line Please go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and applications ...

Страница 11: ...rd Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross references to...

Страница 12: ... indicators and connections of the device Please familiarize yourself with these items before you start to work with the device Front 6 1 3 7 5 4 2 1 Touch screen 2 Ambient light sensor 3 Camera 4 Mechanical fixture for docking cradle 5 Windows button 6 Connector rail for magnetic keyboard 7 Docking port for the docking cradle 10 Fujitsu ...

Страница 13: ...attery charging indicator 6 DC input connector DC IN 7 Tablet stand 8 Memory card slot under tablet stand Right side 1 3 2 1 Volume Down Button 2 Volume Up Button 3 ON OFF button Fujitsu 11 9 protected by additional cover 9 SIM card slot under tablet stand protected by additional cover Note Even though existing SIM slot this product doesn t support Wireless WAN function in U S A and Canada ...

Страница 14: ...Ports and controls Rear 4 2 1 3 3 5 1 Tablet stand 2 NFC Near Field Communication depending on configuration 3 Speaker 4 Camera 5 Access to reset button 12 Fujitsu ...

Страница 15: ...chapter and the information in the First time setup of your device Page 18 chapter before preparing your Tablet PC for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the Tablet PC Page 16 Pay attention to the additional safety notes for devices with wireless components provided in the Safety Regulations manual When hand...

Страница 16: ...off refer to section Switching the wireless components on and off Page 40 Protecting the display screen Do not pour liquids on the system or wash it with a heavily soaked cloth Do not place items on the top of the monitor in order to prevent it from being damaged During normal use of the device small particles from the environment can become embedded in the stylus tip and scratch the screen The wa...

Страница 17: ...his is not the case obtain the appropriate AC adapter for your Tablet PC Do not use any other voltage converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the appropriate government office of the country you will be traveling in as to whether you may there operate the wireless component int...

Страница 18: ...nst damaging jolts and bumps use a suitable Tablet PC carrying case to transport your Tablet PC Cleaning the Tablet PC Use of incorrect cleaners can result in optical impairment of the LCD and or damage to the computer Always refer to the cleaner manufacturer s guidelines and material safety data sheets for proper handling and use of the products Never use ammonia acidic or alkaline cleaners or or...

Страница 19: ... PC is configured with the Smart Card shell it does not have a cover to close the port and liquid could enter and damage the device Take extra precautions when cleaning around the Smart Card reader For proper use of disinfectant wipes please read the manufacturer s instructions Before cleaning please test the disinfectant wipe on a small area of the Tablet PC Some medical disinfectant wipes may le...

Страница 20: ...the instructions on the screen NEVER switch off your device during the first time setup process The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instructions on how to connect external devices ...

Страница 21: ...niture bed This can result in damage caused by overheating The back of the device heats up during normal operation Prolonged contact with skin can become unpleasant or even result in burns Place the device on a stable flat non slippery surface Please note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 4 inches away from the device ...

Страница 22: ...ice is standing safe and securely and be careful that it does not tip over Otherwise the device may be damaged particularly the touch screen Open the tablet stand to a maximum angle of 90 degrees Otherwise the joint of the tablet stand will be damaged 90 max Open the tablet stand in the direction of the arrow to the desired opening angle Set the device in its place 20 Fujitsu ...

Страница 23: ...e supplied AC cable conforms to the requirements of the country in which you purchased your device Make sure that the AC cable is approved for use in the country in which you intend to use it 3 1 2 Connect the AC cable 1 to the AC adapter Plug the AC cable 2 into a power outlet Connect the AC adapter cable 3 to the DC jack DC IN of the device Fujitsu 21 ...

Страница 24: ...ystem is pre installed on the hard disk 1 2 Press the ON OFF button 1 for about one second to switch the device on The power on indicator 2 lights up whenever the system is switched on During the installation process follow the on screen instructions You can find information and help on the Windows operating system functions online at http windows microsoft com 22 Fujitsu ...

Страница 25: ...ct the applications you wish to install by selecting the checkbox adjacent to your selection or Click Select All if you would like to install all available applications To confirm your selection click Install Note that in some cases depending upon which application was selected for installation after installation completes the system will prompt you to reboot There are also cases in which if multi...

Страница 26: ... indicator The indicator lights up white The tablet PC is switched on The indicator flashes The Tablet PC is in sleep mode Save to RAM The indicator is not lit The Tablet PC is switched off or in Save to Disk mode 2 Battery charging indicator Please note If the mains adapter is connected when the state of charge of the battery is more than 90 charging will not be started When the state of charge o...

Страница 27: ...on indicator 2 lights up whenever the system is switched on Programming the ON OFF button You can program the ON OFF button Operating system Menu Windows 10 Control Panel Hardware and Sound Energy Options If you have assigned a password you must enter this when requested to do so in order to start the operating system Detailed information can be found in the chapter Security functions Page 57 Fuji...

Страница 28: ...n For detailed information on handwriting recognition see the documentation for your operating system At present handwriting recognition under Windows supports the following languages English German French Italian Japanese Korean Chinese traditional and simplified Dutch Portuguese Spanish Brazilian Norwegian Bokmål and Nynorsk Swedish Finnish Danish Polish Rumanian Serbian Cyrillic and Latin scrip...

Страница 29: ...on the respective light conditions This results in optimum readability and longer battery life at the same time If your Tablet PC was shipped with Windows 10 the adaptive brightness setting is deactivated To change the ambient light sensor settings select Control Panel System and Security Power Options Change plan settings Change advanced power settings Display Activate adaptive brightness setting...

Страница 30: ...tors that are connected Using fingers You can execute certain commands by using your finger tip on the touchscreen of your device Alternatively everything which you can select or activate using your finger tip can also be selected or activated using the stylus Calibrate the Dual Digitizer for finger based operation of the device Before the first finger based operation you must calibrate your Table...

Страница 31: ...mbol Moving objects windows while holding the left mouse button pressed drag drop Place your finger on the object window keep your fingertip pressed against the touchscreen and move the desired object window Opening a context menu click with the right mouse button Tap your finger on the desired item Keep your fingertip pressed against the touchscreen The context menu appears Moving the cursor Posi...

Страница 32: ...escription Scrolling Place two fingers on the touchscreen Move the fingers up to scroll up or Move the fingers down to scroll down Rotating Position your thumb on the touchscreen and rotate the image clockwise or anticlockwise using your index finger 30 Fujitsu ...

Страница 33: ...ngers on the touchscreen and move them apart to increase the size of the zoom or Put two fingers on the touchscreen and move them together to decrease the size of the zoom view Lock context sensitive menus Use two fingers to tap twice in quick succession on the touchscreen Fujitsu 31 ...

Страница 34: ...ns for proper handling of the stylus are as follows Do not gesture with the stylus Do not use the stylus as a pointer Do not use the stylus on surfaces other than the screen of the Tablet PC Do not try to turn the grip of the stylus The grip is used to put the stylus into its slot or to take it out of its slot Never store the stylus with its weight on the tip e g with the tip down in a stylus cont...

Страница 35: ...lus In order to save energy the stylus automatically enters suspend mode after 5 minutes of inactivity lower energy consumption than in active mode and sleep mode after 10 minutes lower energy consumption than in suspend mode You can set the stylus to active mode again using the lower button on the stylus Adjusting the stylus Operating system Menu Windows 10 Under System Control Hardware and Sound...

Страница 36: ... the cap of the stylus in the direction of the arrow 1 and lift it off the stylus 2 Remove the battery from the stylus cap 3 Installing the stylus battery 1 2 1 3 Insert the new battery into the stylus cap 1 Place the stylus cap on the stylus 2 and screw it down in the direction of the arrow 3 34 Fujitsu ...

Страница 37: ...causing unpredictable results when using the pen If these problems appear with your pen you should change the pen tip Pull the pen tip from the pen Replace the pen tip with one of the replacement tips that were supplied your pen Insert the pointed end of the pen tip into the barrel and push it in gently until it is in place Do not continue to use a tip which is worn or damaged Fujitsu 35 ...

Страница 38: ...tton pressed after turning on the Tablet PC the Boot Menu is started this corresponds to the F12 key on a keyboard During PXE boot the volume down button also corresponds to the F12 key on a keyboard 2 Volume up button Increase the volume Keeping the volume up button pressed after turning on the Tablet PC the BIOS Setup is started this corresponds to the F2 key on a keyboard 3 ON OFF button Switch...

Страница 39: ...let PC with the necessary power for use on the move You can increase the service life of the battery by caring for the battery properly The average battery service life is around 500 charge discharge cycles You can extend the battery service life by taking advantage of the available energy saving functions Charging and maintaining the battery Battery Battery The Tablet PC battery can only be charg...

Страница 40: ...he Windows energy saving functions are predefined as Fujitsu Computer EcoSettings in the Power Options of the Control Panel and can be displayed there When the Tablet PC is in a power saving mode you must remember the following During power saving mode open data is held in main memory or in a swap file on the hard disk Never switch off the Tablet PC while it is in a power saving mode If the built ...

Страница 41: ...mats The following formats are supported Micro Secure Digital microSDTM Card microSDHC microSDXC Inserting the memory card 2 a 1 3 Fold out the tablet stand 1 Open the slot cover 2 Carefully push the memory card into the slot a in the direction of the arrow 3 until you feel the memory card engage The label area must be facing downward Do not apply any force otherwise the delicate contact surfaces ...

Страница 42: ...t a Pull the memory card out of the slot a in the direction of the arrow 3 Close the slot cover again Wireless LAN Bluetooth NFC wireless components configuration dependent The installation of wireless components not approved by Fujitsu will invalidate the certifications issued for this device Switching the wireless components on and off The wireless components are switched on and off using the ap...

Страница 43: ...n chosen your Tablet PC may be equipped with an integrated NFC chip Near Field Communication is used for contactless exchange of data via radio over short distances a few centimeters Ethernet and LAN only with docking cradle EthernetLAN The internal network module of your Tablet PC supports Ethernet LAN You can use it to establish a connection to a local network LAN Local Area Network 2 1 Connect ...

Страница 44: ...Working with the Tablet PC GPS GPS Whether your device has this function depends on the chosen device configuration 42 Fujitsu ...

Страница 45: ...sories are available for your Tablet PC Docking cradle for charging the Tablet PC and with additional ports Magnetic keyboard with cover function Conversion adapter MiniDP VGA MiniDP HDMI and USB LAN Notebook mouse The following sections provide more information on handling the accessories Fujitsu 43 ...

Страница 46: ...PC to be able to work with your peripheral devices Cradle components Ports Ports Cradle 2 1 3 10 4 6 7 8 9 11 5 1 Docking port 2 USB port USB 3 0 3 USB port USB 3 0 4 Microphone port 5 Headphones port 6 VGA monitor port 7 HDMI port 8 Display Port 9 LAN port 10 Security Lock device 11 DC jack socket DC IN Information on screen resolution can be found in the section Screen resolutions for integrated...

Страница 47: ...efore setting it up In doing so please follow these instructions Place the cradle on a flat stable non slippery surface Never place the cradle or the AC adapter on a heat sensitive surface Do not expose the cradle to extreme environmental conditions Protect the cradle from dust moisture and heat Fujitsu 45 ...

Страница 48: ...the AC plug of the AC adapter from the power outlet Remove the AC adapter cable from the DC jack DC IN of the Tablet PC Fold in the tablet stand so that it lies flat on the rear of the Tablet PC 4 1 2 3 Position the Tablet PC so that it lies against the storage surface of the cradle Push the Tablet PC on to the docking cradle in the direction of the arrow 1 until you feel it engage on the connecto...

Страница 49: ... the Tablet PC from the cradle It is possible to separate the Tablet PC from the cradle while it is running 1 While holding the lower area of the docking cradle lift the Tablet PC in the direction of the arrow and away from the docking cradle 1 Fujitsu 47 ...

Страница 50: ...y needs to be docked with the Tablet PC Components of the magnetic keyboard Magnetickeyboard Ports 2 3 4 1 1 Docking port for the Tablet PC 2 Num Lock indicator to switch virtual numeric keypad on and off 3 Caps Lock indicator to switch capitalization function on and off 4 Scroll Lock indicator function dependent on the application program 48 Fujitsu ...

Страница 51: ... out the tablet stand 1 Open the tablet stand to a maximum angle of 90 degrees Otherwise the joint of the tablet stand will be damaged Position the Tablet PC so that the docking ports of the Tablet PC and the magnetic keyboard approach in the direction of the arrow 2 and the magnetic connection clicks into place Fujitsu 49 ...

Страница 52: ...for your Tablet PC optional 5 3 4 Connect the AC adapter cable to the DC input connector DC IN of the Tablet PC 3 Connect the power cable to the AC adapter 4 Plug the power cable into the power outlet 5 50 Fujitsu ...

Страница 53: ...sing the device with a docking cradle and magnetic keyboard optional If you have both a docking cradle and a magnetic keyboard you can also use the device with these two accessory components Connecting the Tablet PC with magnetic keyboard to the docking cradle The magnetic keyboard must be connected to the Tablet PC before you connect the Tablet PC to the docking cradle It is possible to connect t...

Страница 54: ... AC adapter to the cradle Cradle Remove the AC adapter cable from the DC jack DC IN of the Tablet PC 1 2 Connect the Tablet PC with the magnetic keyboard 1 as described in the section Connecting the Tablet PC to the magnetic keyboard Page 49 Fold together the Tablet PC and the magnetic keyboard 2 52 Fujitsu ...

Страница 55: ...Position the Tablet PC with the magnetic keyboard so that it lies on the surface of the tray on the docking cradle Push the Tablet PC on to the docking cradle in the direction of the arrow 3 until you feel it engage on the connector Fujitsu 53 ...

Страница 56: ...pter 6 Plug the power cable into the power outlet 7 Separating the Tablet PC with magnetic keyboard from the docking cradle It is possible to separate the Tablet PC from the docking cradle during operation You must first separate the Tablet PC from the docking cradle before you can remove the keyboard Attempting to remove the magnetic keyboard while the Tablet PC is in the docking cradle can damag...

Страница 57: ... Tablet PC optional 1 Fold the magnetic keyboard in the direction of the arrow 1 2 While holding the lower part of the docking cradle lift the Tablet PC with the magnetic keyboard in the direction of the arrow 2 Fujitsu 55 ...

Страница 58: ... Tablet PC optional 4 3 Fold the Tablet PC in the direction of the arrow 3 While holding the lower area of the magnetic keyboard lift the Tablet PC away from the magnetic keyboard in the direction of the arrow 4 56 Fujitsu ...

Страница 59: ...yLock Anti theftprotection SecurityLock Your docking cradle optional is equipped with a security device for a Kensington lock cable You can use the Kensington lock cable a sturdy steel cable to protect your docking cradle against theft The Kensington lock cable is available as an accessory Fit the lock cable to the device on your docking cradle Configuring password protection in BIOS Setup Utility...

Страница 60: ...d Enter the password and press the Enter key Confirm new Password requires you to confirm the password Enter the password again and press the Enter key Changes have been saved is displayed as a confirmation that the new password has been saved To set the user password select Set User Password and proceed exactly as when configuring the supervisor password If you do not want to change any other set...

Страница 61: ...ith the supervisor password you have set in the BIOS Setup Utility see section Assigning the supervisor and user passwords Page 58 you can also prevent booting of the operating system Operatingsystem Activating system protection Start the BIOS Setup Utility and go to the Security menu Operatingsystem Select the Password on Boot option and press the Enter key Select the option you require First Boo...

Страница 62: ...ve confirmation that the new password has been saved The field Password Entry on Boot is set to Enabled by default You can exit the BIOS Setup once you have finished changing the settings From the Exit menu choose the option Exit Saving Changes Press the Enter key and select Yes The Tablet PC reboots and your hard disk is now protected with a password The password prompt is enabled as soon as the ...

Страница 63: ...lear the holder in the TPM using Clear Security Chip With Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Take note that you can then no longer access the data you have encrypted on the holder based keys From the Exit menu choose the option Exit Saving Changes Press the Enter key and select Yes The Tablet PC restarts and the...

Страница 64: ...th your external device Some of the external devices require special drivers see the operating system and external device documentation Connecting an external monitor Information on screen resolution can be found in the section Screen resolutions for integrated screen and external screens Page 83 Mini Display Port DisplayPort The mini Display Port of the Tablet PC can be used to connect a monitor ...

Страница 65: ...ate the DTS Audio and Dolby Digital settings in the control panel for the Realtek HDMI Output HDMI port docking cradle only HDMIport The HDMI port of the docking cradle can be used to connect an external amplifier LCD TV or a plasma TV with an HDMI connection Display output is limited to a maximum of two external screens at the same time Connect the data cable to the external device Connect the da...

Страница 66: ...tion Monitorconnection Switch off the Tablet PC and the external monitor Plug the data cable of the external monitor into the monitor port First switch on the external monitor and then switch on the Tablet PC You can also switch back and forth between the external monitor and the LCD screen of the Tablet PC see Touchscreen Page 27 You can display the same image on the external monitor and on the L...

Страница 67: ...m is running USB 1 x has a maximum data transfer rate of 12 Mbps USB 2 0 has a data transfer rate of up to 480 Mbps USB 3 0 has a data transfer rate of up to 5 Gbps Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to the USB port of the Tablet PC or Connect the data cable to a USB port of the cradle De...

Страница 68: ... are active when the Tablet PC is switched off You can use this USB port to charge or supply power to a USB device e g to charge a PDA or a mobile phone or to connect a USB lamp This is also possible even when the Tablet PC is switched off if in the BIOS Setup Utility in the menu Advanced the function Anytime USB Charge is enabled If the setting AC is selected thereby the device will only be charg...

Страница 69: ...r to the headphone port of the docking cradle optional The internal speakers are disabled If you buy a cable from a retailer please note the following The combined headphone and microphone port on your Tablet PC is a 3 5 mm jack socket If you want to connect headphones or speakers you will need a 3 5 mm jack plug Connecting a microphone or other audio input devices Connectingaudiodevices Audioconn...

Страница 70: ...n as you save and exit the BIOS Setup Utility The BIOS Setup Utility program contains the following menus Info Displays information relating to the BIOS processor and Tablet PC System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits...

Страница 71: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Страница 72: ...ndard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Util...

Страница 73: ... the messages that appeared on the screen and information on acoustic signals All changes you have made to the hardware or software after receiving the Tablet PC All changes you have made to the BIOS Setup settings after receiving the Tablet PC Your system configuration and all peripheral devices connected to your system Your sales contract Our Tablet PCs have been designed primarily with mobile a...

Страница 74: ...r a problem with your computer that you cannot resolve yourself Note the ID number of your device The ID number is found on the type rating plate on the back or underside of the casing For further clarification of the problem contact the Fujitsu Service Desk When you do this please have ready the ID number and serial number of your system Recovering your Factory Image In the event you need to rest...

Страница 75: ...n Cause Troubleshooting Touchscreen is switched off Press a key external keyboard or tap on the touchscreen External monitor or television set connected Check whether the graphics driver settings are correct or whether an external monitor has been detected in Intel Graphics Media Accelerator Driver for mobile The display on the Tablet PC s touchscreen is difficult to read Touchscreen Touchscreen C...

Страница 76: ...t PC and the external monitor if it is plugged in with a connector Switch on the external monitor and the Tablet PC The external monitor is blank or the image is unstable Monitor Monitor Cause Troubleshooting The wrong external monitor has been selected or the wrong screen resolution has been set for the application program Shut down the application program in Windows If the error persists after s...

Страница 77: ...ge 34 and Installing the stylus battery Page 34 The Tablet PC does not start after switch on TabletPC Cause Troubleshooting The battery is dead Charge the battery or Connect the AC adapter to the Tablet PC The AC adapter is not connected properly Check whether the AC adapter is properly connected to the Tablet PC Switch the Tablet PC on The Tablet PC stops working TabletPC Ending Cause Troubleshoo...

Страница 78: ...ing the wireless components on and off Page 40 The wireless component is switched on Despite this the wireless connection to a network does not work Check whether the wireless connection is enabled by the software Further information on using the wireless component can be found in the help files The battery discharges too quickly Battery Cause Troubleshooting The battery is either too hot or too c...

Страница 79: ...Troubleshooting and tips Acoustic warning Acousticwarnings Errors Cause Troubleshooting A beep sounds every few seconds The battery is almost dead Charge the battery Fujitsu 77 ...

Страница 80: ...s the error messages generated by the BIOS Setup Error messages displayed by the operating system or programs are described in the documentation for these programs If the error message appears repeatedly despite troubleshooting measures contact the place of purchase or our customer service center 78 Fujitsu ...

Страница 81: ...Wait 3 5 seconds and switch the Tablet PC on again Keyboard error If you use an external keyboard Check the connection and reboot the Tablet PC nn Stuck key Make sure that no key is pressed Operating system not found Check in the BIOS Setup whether your hard disk has been set correctly Make sure that the operating system is installed on the corresponding drive Press F1 to resume F2 to SETUP This e...

Страница 82: ...ntrol 12 levels Technology Wide View High Bright Display with LED background lighting Digitizer and glass panel Dual digitizer with touch screen Cameras Front Full HD Rear 5 megapixel autofocus Graphics card Chip Intel HD Graphics 520 CPU integrated Maximum resolution of external display 4096 x 2304 Dimensions Width x Depth x Height 12 56 x 7 93 x 0 37 inches 319 x 201 3 x 9 5 mm Weight depending ...

Страница 83: ...USB Universal Serial Bus 1 x USB 3 0 Anytime USB Charge Ambient conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature 41 F 95 F 5 C 35 C Transport temperature 2K2 5 F 140 F 15 C 60 C Fujitsu 81 ...

Страница 84: ...Mbps 300 ft 91 m 1 Mbps 802 11n Estimated double the operating distance of 802 11g and 802 11a in their respective frequencies Number of channels 802 11a 8 independent channels 802 11b g 11 channels 3 non overlapping channels 802 11n Channel bonding takes two of the non overlapping 20MHz channels and combines it into one 40MHz channel It is actually 12 non overlapping channels with channel bonding...

Страница 85: ... Port HDMI Display Port VGA Only Tablet PC 2 1 4096x2304 60Hz 4096x2160 24Hz 3840x2160 30Hz 1920x1080 60Hz 4096x2304 60Hz 2 1 1920x1200 60Hz 4096x2304 60Hz 4096x2160 24Hz 3840x2160 30Hz 1920x1080 60Hz 4096x2304 60Hz 4096x2160 24Hz 4096x2304 60Hz 1920x1080 60Hz 1920x1080 60Hz 1920x1080 60Hz 1920x1080 60Hz 1920x1080 60Hz Tablet PC and docking cradle 3 2 1920x1080 60Hz 1920x1080 60Hz 1920x1080 60Hz F...

Страница 86: ... An additional AC adapter or AC cable can be ordered at any time Docking cradle optional Electrical data Safety regulations complied with CE Protection class III Ports Headphone port 3 5 mm stereo mini jack Microphone port 3 5 mm stereo mini jack Docking port 50 pin Display Port 1 x HDMI port 1 x VGA monitor port 1 x USB Universal Serial Bus 2 x USB 3 0 LAN port 1 x Security Lock device 1 x Ambien...

Страница 87: ...afety regulations complied with CE Protection class III Ports Docking port 6 pin Ambient conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature 41 F 95 F 5 C 35 C Temperature in transit 5 F 140 F 15 C 60 C Fujitsu 85 ...

Страница 88: ... you RBRC has drop off points at tens of thousands of locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the EIA Consumer Education Initiative website http EIAE org and search for a convenient disposal location Remember protecting the environment is a coop...

Страница 89: ...Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For Authorized Repair Technicians Only CAUTION For ...

Страница 90: ...the computer also reduces the speed of any active Ethernet network links To wake the computer from Sleep mode press the Suspend Resume Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also makes a difference for the environment Did you know that the average hou...

Страница 91: ...ty This device complies with Part 15 of the FCC Rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation Fujitsu 89 ...

Страница 92: ...ct to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device The highest FCC SAR values 1 163 W Kg Body Regulatory Notes and Statements Wireless LAN Health and Authorization for use Radio frequency electromagnetic energy is emitted from Wireless LAN...

Страница 93: ...al Federal Communications Commission and Industry Canada statement This device complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of this device FCC Interference Statement This equipment has been tested and found to c...

Страница 94: ...e has been tested and meets the FCC IC RF exposure guidelines when tested with the device operating conditions Export restrictions This product or software contains encryption code which may not be exported or transferred from the US or Canada without an approved US Department of Commerce export license This device complies with Part 15 of FCC Rules as well as ICES 003 B NMB 003 B Operation is sub...

Страница 95: ...s suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en compromettre le fonctionnement Déclaration de l exposition aux radiations RF Pour le fonctionnement du corps ce téléphone a été testé et répond aux directives d exposition RF lorsqu il est utilisé avec un accessoi...

Страница 96: ...iel utilisant les bandes 5 250 5 350 MHz 5 470 5 725 MHz et 5 725 5 825 MHz conformément à la limite p i r e maximale permise selon l annexe A9 2 afférent aux périphériques RSS 247 En outre les utilisateurs doivent prendre garde au fait que les radars de grande puissance sont considérés comme des utilisateurs principaux ce qui signifie qu ils sont prioritaires des bandes 5 250 5 350 MHz et 5 650 5...

Страница 97: ... main board of the mobile computer The WLAN devices operate in license free RF bands eliminating the need to procure an FCC operating license The WLAN operates in the 2 4GHz Industrial Scientific and Medical ISM RF band and the lower middle and upper bands of the 5GHz Unlicensed National Information Infrastructure UNII bands The WLAN devices are capable of five operating modes IEEE802 11a IEEE802 ...

Страница 98: ...n as Access Point s Connectivity is accomplished using only client devices in a peer to peer fashion That is why Ad Hoc networks are also known as peer to peer networks Ad Hoc networks are an easy and inexpensive method for establishing network connectivity between multiple computers Ad Hoc mode requires that the SSID network authentication and encryption key settings are identically configured on...

Страница 99: ... infrastructure mode wireless devices can communicate with each other or with a wired network Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services devices and computers e g file servers printers databases An optional hub for a wired LAN may be required depending upon the type of access point used ADSL modem cable modem or si...

Страница 100: ...tivating Disconnecting the WLAN Device Disconnecting the WLAN device may be desired in certain circumstances to extend battery life or where certain environments require it i e hospitals clinics airplanes etc The WLAN device can be disconnected in Windows using the WLAN icon in the system tray Note that disconnecting via the icon in the system tray does not turn off the radio it continues to trans...

Страница 101: ...ss Point Infrastructure connection set the network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Unavailable network connection Weak received signal strength and or link quality Ad hoc connection Retry connection after shorte...

Страница 102: ...rlapping RF channels can cause interference with the operation of the WLAN device Change the channel of your Access Point to a channel that does not overlap with the interfering device Wireless network authentication has failed Re check your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP us...

Страница 103: ... and then select Next Create A large number of files need to be copied to the recovery drive so this could take some time 4 When it s done select Finish Note If you chose not to back up the system files when you created your recovery drive on Windows 10 you won t be able to use it to reinstall Windows Recovery options in Windows 10 If your PC isn t running as quickly or reliably as it used to try ...

Страница 104: ...rive This might take an hour or two but it makes it harder for other people to recover files you ve removed Use a recovery drive to reinstall Windows Note This process utilizes the USB Recovery Drive that you created in the previous section Create a Recovery Drive 1 Connect the recovery drive and turn on your PC 2 On the Choose an option screen select Troubleshoot Reset this PC and then choose the...

Страница 105: ...e support site and download all the software applicable to the model and OS using FSDM if they are not downloaded yet Auto Installation support for the software downloaded from support website 1 Download FSDM Fujitsu Software Download Manager from the support site and download all the drivers applicable to the model and OS using FSDM if they are not downloaded yet 2 When the software packages are ...

Страница 106: ...dates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view and download the most current drivers utilities and applications to determine whether you have the latest versions To download the FSDM utility go to the support site http support fujitsupc com CS Port...

Страница 107: ...nnecting audio devices 67 Connecting headphones 67 Connecting microphone 67 Cradle 44 Connecting a Tablet PC 46 52 D dark touchscreen 73 Date not correct 72 Declarations of conformity 89 Display orientation select 28 Display Port 62 63 DOC INDUSTRY CANADA NOTICES 86 E Ending energy saving mode 75 Energy Energy consumption 38 Energy saving 14 Energy saving functions 38 Error messages on the screen ...

Страница 108: ...urity Lock Anti theft protection 57 using 57 Service life battery 37 Set up Device 19 Setup see BIOS Setup Utility 68 Slot Memory cards 39 Status indicators 24 Summer time 72 Supervisor password change 58 entering 58 removing 59 Suspend Resume button 25 Switching off the Tablet PC 26 Switching on for the first time 22 Symbols Indicators 24 System settings BIOS Setup Utility 68 T Tablet operating 2...

Страница 109: ...Index User password change 58 entering 58 removing 59 V VGA port 64 W Winter time 72 Wireless components Safety notes 14 Wireless LAN Safety notes 14 Wrong date time 72 Fujitsu 107 ...

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