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Chapter 9 Operation and Maintenance
9.2.3 Software Troubleshooting
This section explains software related troubleshooting. For troubles during OS installation or system
operation, refer to the following contents.
Trouble at a ServerStart Startup
z
After a boot from the ServerStart CD-ROM, nothing is displayed on the
screen.
This problem may occur if the hard disk drive still contains previous information. In that case, this
problem will still occur when the Windows Server 2003 Installation CD-ROM is inserted.
To eliminate this problem, physically format the hard disk drive to delete the previous information and
start up ServerStart.
Error Messages during Installation
The following error messages may appear during installation using ServerStart. Check the corrective
action against the relevant error.
z
"WzDiskAdmin: System Error! ......................, Last Error: The device is not
ready." appears
Optional SCSI devices may be connected.
Disconnect the optional SCSI devices and perform installation again. Connect the optional devices after
the installation completes.
z
"Operating System not found" appears when the system restarts after file
copy from the CD-ROM
The following are possible causes. Please check.
• The Active flag is specified.
ERROR:Fail to write 1st CMOS data into system. nn
The following are possible causes. Check the floppy
disk status again.
• The floppy disk is not inserted into the floppy disk
drive. Insert the proper floppy disk, and then retry.
• A different model or an unsupported version of
BIOS information. Insert the proper floppy disk, and
then retry.
• The floppy disk contains abnormal contents. Create
"Server Management Tools" again. If this occurred
while recovering BIOS information, configure the
information using the BIOS Setup Utility. Then
store the BIOS information.
ERROR:Fail to write 2nd CMOS data into system file.
nn
ERROR:Fail to write ESCD data into system file. nn
ERROR:Fail to write SEEPROM data into system. nn
Other messages
Contact an office listed in the "Contact Information" of
"Start Guide".
table: List of Server Management Tools Error Messages
Message
Description
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