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CHAPTER 7 Troubleshooting
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This chapter provides an overview of the techniques used to troubleshoot the
PRIMEPOWER850/650.
7.1
Overview
The troubleshooting techniques used depend on the conditions under which the units
were operating at the time of failure. PRIMEPOWER provides the following
troubleshooting aids:
l
The status display LCD panel indicates any hardware errors detected during the
Power-On Self Test (POST) diagnostics and any hardware errors detected by the
SCF during system operation.
l
The results of the POST diagnostics are displayed while the ok prompt is
displayed.
l
If a system error is detected when the operating system is running, an error
message is displayed on the console and saved in the /var/adm/messages file. The
hardware diagnostic programs, which are contained in the “Enhanced Support
Facility”, can also be used to diagnose the PRIMEPOWER I/O units.
This chapter provides troubleshooting hints for isolating hardware problems.
4
Users should not attempt to repair this unit. Call your certified service engineer if
repairs are needed.
Certain actions require that the service engineer log in as a Solaris Operating
Environment system administrator. If the service engineer requests such an
access, please facilitate it.
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