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Troubleshooting and tips

Fujitsu

Battery indicator does not illuminate

When certain characters are entered on the
keyboard, only numerals are written

The notebook’s LCD screen remains blank

The notebook’s date or time is incorrect

Cause

Troubleshooting

Time and date are incorrect.

► With the

BIOS-Setup-Utility

, you can set the

date and time in the

Main

menu.

Date and time are still set incorrectly after
switching on the notebook.

► Please contact your sales outlet or our

hotline/service desk.

Cause

Troubleshooting

The battery is not installed correctly.

► Switch the notebook off.
► Check whether the battery is installed

correctly in its compartment.

► Switch the notebook on.

The battery is discharged.

► Charge the battery.

► Install a charged battery.

► Connect the notebook to a AC outlet

using the AC adapter.

Cause

Troubleshooting

The virtual number keys of your device are
activated, see

"Virtual number keys", Page 42

► Press the

Num

button.

Cause

Troubleshooting

Screen is switched off.

► Press a key or touch the Clickpad.

External monitor or television set connected.

► Press the key combination for changing over

the screen output, see

"Key combinations",

Page 43

Содержание LIFEBOOK P727

Страница 1: ...Operating Manual System FUJITSU LIFEBOOK P727 ...

Страница 2: ...orth America FUJITSU AMERICA INC 1250 East Arques Avenue Sunnyvale CA 94085 3470 U S A http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com FPC65 7691 01 ...

Страница 3: ...device 18 Working with the notebook 22 Security functions 62 Connecting external devices 71 Removing and installing components during servicing 77 Settings in BIOS Setup Utility 87 Troubleshooting and tips 90 Technical data 98 Manufacturer s notes 103 Declarations of conformity 106 FCC Regulatory Information 107 Canada Industry Canada IC 110 Appendix 112 Index 123 ...

Страница 4: ...ered trademarks of HDMI Licensing LLC in the United States and other countries The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are either a registered trademarks or trademarks of HDMI Licensing LLC in the United States and or other countries OmniPass is a trademark of Softex Inc Roxio is a trademark of Roxio a division of Sonic Solutions YouCam is a trademark of Cybe...

Страница 5: ...ing on the device for the first time 20 Installing Bonus Apps 21 Working with the notebook 22 Status indicators 22 Opening the notebook 26 Switching the notebook on 27 Programming the ON OFF button 27 Different ways to use your notebook 28 From notebook to Tablet PC 28 Select display orientation portrait or landscape format 29 From Tablet PC to notebook 30 Switching off the notebook 31 Closing the...

Страница 6: ...ecurity functions 62 Brief overview of the security functions 63 Configuring the fingerprint sensor configuration dependent 64 Configuring the palm sensor configuration dependent 65 Using the Security Lock 65 Configuring password protection in BIOS Setup Utility 66 Protecting BIOS Setup Utility supervisor password and user password 66 Password protection for booting the operating system 67 Passwor...

Страница 7: ...ering your Factory Image 90 The notebook s date or time is incorrect 91 Battery indicator does not illuminate 91 When certain characters are entered on the keyboard only numerals are written 91 The notebook s LCD screen remains blank 91 The LCD screen of the notebook is difficult to read 92 The external monitor remains blank 92 The external monitor is blank or the image is unstable 92 The cursor d...

Страница 8: ...estrictions concernant l exportation 109 Canada Industry Canada IC 110 Canadian Notice 110 Avis pour le Canada 111 Appendix 112 Before Using the Optional Wireless LAN 112 Wireless LAN Devices Covered by this Document 112 Characteristics of the WLAN Device 112 Wireless LAN Modes Using this Device 112 Deactivating Disconnecting the WLAN Device 115 Configuring the Wireless LAN 115 Configuring the WLA...

Страница 9: ...rmful interference 2 This device must accept any interference received including interference that may cause undesired operation DECLARATION OF CONFORMITY according to FCC Part 15 Responsible PartyName Address Telephone Declares that product Fujitsu America Inc 1250 E Arques Avenue Sunnyvale CA 94085 408 746 6000 Base Model Configuration LIFEBOOK P727 Notebook Complies with Part 15 of the FCC Rule...

Страница 10: ...y Fujitsu Shopping Online Please go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilit...

Страница 11: ...your password Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross re...

Страница 12: ...dicators and connections of the device Please familiarize yourself with these items before you start to work with the device Notebook open 1 Microphone 2 Webcam 3 Webcam LED 4 4G LTE antenna 5 Speaker 6 Status indicators 7 Fingerprint sensor configuration dependent 8 Touchpad buttons 10 Ambient light sensor 11 Tablet buttons 1 2 3 1 4 5 10 6 5 9 6 8 7 ...

Страница 13: ...1 Slot for stylus Fastening eyelet for optional stylus tether Optional stylus tether 2 LAN port Right side 1 Slot for stylus 2 Fastening eyelet for optional stylus 3 ON OFF button 4 Power on indicator 5 Combined headphones microphone port 6 Memory card slot 7 USB port 3 0 8 HDMI port 9 External monitor port VGA 10 Security Lock device 1 2 3 4 5 1 2 3 4 5 6 7 8 9 10 ...

Страница 14: ...d controls 12 Fujitsu Bottom 1 Battery compartment with SIM card slot under the battery 2 Battery lock slider switch 3 Battery replacement status indicator 4 Memory upgrade compartment and M 2 module 1 2 2 3 4 ...

Страница 15: ...paring your notebook for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the notebook Page 17 Pay attention to the additional safety notes for devices with radio components provided in the Safety Regulations manual Please refer to the notes in the chapter Removing and installing components during servicing Page 77 When h...

Страница 16: ...into hazardous environments e g gas station paintshops as the transmitted radio waves can cause an explosion or a fire For further information on how to switch the radio components on and off refer to chapter Switching the wireless components on and off Page 55 Energy saving Switch the notebook off when it is not in use Switch off any connected external devices when they are not in use If you use ...

Страница 17: ...e obtain the appropriate AC adapter for your notebook Do not use any other converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the corresponding government office of the country you will be traveling to whether you may use your notebook with its integrated radio component there Take the ne...

Страница 18: ...nst damaging jolts and bumps use a notebook carrying case to transport your notebook Storing the notebook If storing your notebook for a month or longer turn it off fully charge the battery then remove and store all the Lithium Polymer batteries in a suitable location Store your notebook in a cool dry location Temperatures should remain between 13 ºF 25 ºC and 140 ºF 60 ºC Store your notebook and ...

Страница 19: ... finishes and the coating of the LCD screen Never use compressed air for cleaning the notebook If your notebook has a Smart Card slot be very careful to avoid any liquid entering the slot as this can damage the notebook Further information on cleaning the notebook The notebook does not float If the notebook is exposed to water or other liquids with its connections open liquid can penetrate the not...

Страница 20: ...VER switch off your device during the first time setup process When the device is delivered the battery is located in the battery compartment The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For in...

Страница 21: ...ace Please note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 97 inches away from the device and its AC adapter to ensure adequate ventilation Never cover the ventilation openings of the device Do not expose the device to extreme environmental conditions Protect the device against dust humidity and heat Connecting the AC adapter...

Страница 22: ...stem is pre installed on the hard disk 4 Slide the ON OFF switch 1 to the right to switch on the notebook The ON OFF button returns automatically to its original position During the installation process follow the on screen instructions You can find information and help on the Windows operating system functions on the Internet at http windows microsoft com 1 ...

Страница 23: ...ns you wish to install by selecting the checkbox adjacent to your selection or Click Select All if you would like to install all available applications To confirm your selection click Install Note that in some cases depending upon which application was selected for installation after installation completes the system will prompt you to reboot There are also cases in which if multiple applications ...

Страница 24: ...to Connecting external devices Page 71 for instructions on how to connect external devices such as a mouse and a printer to the notebook Please refer to the notes in the chapter Important notes Page 13 Status indicators The status indicators provide information about the status of the power supply the hard disks and the keyboard functions ...

Страница 25: ...Working with the notebook Fujitsu 23 F ...

Страница 26: ...y is not being charged the battery is already more than 90 charged or the AC adapter is not connected Battery indicator The indicator lights up white The rechargeable battery is charged to between 51 and 100 of its maximum capacity The indicator light is orange The rechargeable battery is charged to between 13 and 50 of its maximum capacity The indicator lights up red The rechargeable battery is c...

Страница 27: ... the device is in operating mode Sleep Mode will automatically be activated The indicator light is green The device is ready for battery replacement Replace the battery The indicator is flashing orange The device is ready for battery replacement but the battery charging level of the buffer battery is low Replace the battery quickly Caution If the battery replacement takes too long the device may s...

Страница 28: ...Working with the notebook 26 Fujitsu Opening the notebook Fold the LCD screen upwards ...

Страница 29: ...button 1 is lit as long as the system is switched on Programming the ON OFF button You can program the ON OFF button Operating system Menu Windows 10 Windows 10 Start Control Panel Browse Control Panel Power Options Choose what the power buttons do If you have assigned a password you must enter this when requested to do so in order to start the operating system Detailed information can be found in...

Страница 30: ...k as a Tablet PC or as a notebook just as you wish From notebook to Tablet PC Raise the LCD screen into a vertical position You can fold back the LCD screen infinitely variable in an angle between 0 and 360 degrees Fold the screen down completely until the back of the screen is positioned against the bottom of the device ...

Страница 31: ...ether the screen orientation should automatically adjust to the orientation of the tablet PC You can change these settings under Control Panel Hardware and Sound Windows Mobility Center Rotate screen In the settings there are profiles saved for operation with different screen orientations These profiles have preset standard configurations that can be modified as desired These settings do not just ...

Страница 32: ...Working with the notebook 30 Fujitsu From Tablet PC to notebook Raise the LCD screen into a vertical position Fold the monitor down until the desired position is reached ...

Страница 33: ...Working with the notebook Fujitsu 31 Switching off the notebook Close all applications and then shut down your operating system please refer to the Operating system manual ...

Страница 34: ...ystem At present handwriting recognition on Windows supports the following languages English German French Italian Japanese Korean Chinese traditional and simplified Dutch Portuguese Spanish Brazilian Norwegian Bokmål and Nynorsk Swedish Finnish Danish Polish Rumanian Serbian Cyrillic and Latin script Catalan Russian Czech and Croatian On Windows you can set the required language under Control Pan...

Страница 35: ...esults in optimum readability and longer battery life at the same time Using the device as a Tablet PC You can execute commands as follows using the stylus supplied with your device using your finger Using your fingers You can execute certain commands by using your finger tip on the touchscreen of your device Alternatively everything which you can select or activate using your finger tip can also ...

Страница 36: ...ther is available as an optional extra and you can use this to tie the eyelet on the stylus to the eyelet on the Tablet PC Use only the stylus that was provided with your Tablet PC Do not use any other pointed object as a substitute that was not specially designed for your Tablet PC Replace the stylus tip if it is worn The warranty does not cover a scratched screen While writing take care that you...

Страница 37: ... slightly in spite of pressing the stylus down firmly The screen responds to entries made with the tip of the finger or the stylus when the tip of the finger or the stylus directly touches the screen You can use the stylus to perform almost all functions for which you would otherwise use a mouse Action Mouse Stylus Selecting menu items Click with the left mouse button Tap on the menu entry with th...

Страница 38: ...he stylus battery is fully charged Adjusting the stylus Operating system Menu Windows 10 Under System Control Hardware and Sound Pen and Touch you can make various settings for the stylus Calibrating the stylus Before first use with the stylus you must calibrate your Tablet PC via the operating system so that it recognizes the stylus as accurately as possible You should also always repeat the cali...

Страница 39: ...lus tether You can secure the stylus with a stylus tether to prevent accidentally dropping it or losing it Secure the end of the stylus tether with the smaller loop to your stylus Secure the end of the stylus tether with the larger loop to your notebook ...

Страница 40: ...ouchpad 2 Touchpad buttons The touchpad enables you to move the mouse pointer on the monitor The touchpad buttons allow you to select and execute commands They correspond to the buttons on a conventional mouse You can also deactivate the touchpad via a key combination so that you cannot move the pointer on the monitor unintentionally see chapter Key combinations Page 43 Moving the pointer Move you...

Страница 41: ...to wear The key markings are liable to wear away over the life of the notebook The keyboard has been designed to provide all the functions of an enhanced keyboard Some enhanced keyboard functions are mapped with key combinations The following description of the keys applies to the Windows operating system Additional functions supported by the keys are described in the relevant manuals supplied wit...

Страница 42: ...haracters are issued which are located at the top right corner of the respective keys Pause Break Pause Break key When pressing the Pause Break key the screen display in BIOS is paused until another key is pressed e g at system startup Prt Scr Sys Rq Prt Scrn Sys Rq key When pressing the Prt Scrn Sys Rq key a screenshot of the current screen image is created and stored in the clipboard Scroll Lock...

Страница 43: ...e key will appear when that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again Shift Shift key The Shift key causes uppercase characters to appear In the case of overlay keys the character printed on the upper left of the key will appear when that key is pressed Fn key The Fn key enables the special functions indicated on overlay keys see Key combinations Page 43 ...

Страница 44: ... the virtual number keys you can output the characters shown on the upper right of the keys The key assignment shown below may be different from the keyboard layout of your device 1 Character valid when the key is not active 2 Character valid when the key is active Further information about the status indicators can be found in chapter Status indicators Page 22 Country and keyboard settings Make t...

Страница 45: ...e relevant manuals supplied with your application programs Key combinations are entered as follows Combination Description Switching the microphone on off This key combination switches the microphone off or on Switching the speakers on and off This key combination switches your notebook s speakers off and on Decrease the volume This key combination reduces the volume of the internal speakers F Vo ...

Страница 46: ...the external monitor at the same time only on the external monitor This setting is useful if you would like a high resolution and a high refresh rate on an external monitor Activate deactivate keyboard backlight On backlit keyboards this key combination activates or deactivates the backlight Sequence Background lighting off Low brightness High brightness Background lighting off Switch between open...

Страница 47: ...bcam with a particular application e g an Internet telephony program or a video conferencing program which supports a webcam When using the webcam the notebook base must not wobble The webcam automatically adjusts itself to the current light level For this reason the LCD display may flicker while the light level is adjusted Further information on use of the webcam and additional settings for your ...

Страница 48: ...n alert is triggered If you do not connect the AC adapter within five minutes after the alert tone your notebook will automatically switch off Monitoring the battery state of charge Windows also has a Battery charge meter in the taskbar for monitoring the battery capacity When you place the mouse pointer on the battery symbol the system displays the state of charge of the battery Battery storage T...

Страница 49: ...tor release the USB cable USB Type CTM to disconnect the connection You can replace the device s battery without having to switch the device off first The device has a built in buffer battery for this purpose If the battery is unlocked while the device is in operating mode Sleep Mode will automatically be activated Before removing the battery please check the battery replacement status indicator s...

Страница 50: ... and shows whether the device is ready for battery replacement see Status indicators Page 22 The status indicator only lights up if the device is switched on during battery replacement If the device is not ready for battery replacement and the battery is replaced nonetheless the device will switch itself off Any data not saved may be lost Remove the battery from the battery compartment 4 4 ...

Страница 51: ... compartment 1 Slide the battery lock slider switch in the direction of the arrow 2 4 The battery is secured The battery replacement status indicator 3 goes out Turn the notebook the right way up again and place it on a flat surface Reconnect the cables that were previously disconnected 1 2 3 ...

Страница 52: ...tsu Computer EcoSettings in the Power Options of the Control Panel and can be displayed there Set the energy saving functions in your Control Panel If you need further information about an option you can get help with most settings by pressing to open the Microsoft Help When the notebook is in energy saving mode the following must be remembered During energy saving mode open data is held in main m...

Страница 53: ...otebook supports the following formats Secure Digital SDTM Card SDHC SDXC Inserting the memory card Gently push the memory card into the slot until you feel it click into place The label area must be facing upward Do not apply excessive force as otherwise the delicate contact surfaces could be damaged Me mo ry ca rd 4 Depending on the particular type used the memory card may protrude slightly from...

Страница 54: ...d microphone You can find information about the exact position of speakers and microphones in chapter Ports and controls Page 10 Please refer to chapter Key combinations Page 43 for information on setting the volume and also enabling disabling the speakers using key combinations If you attach an external microphone the built in microphone is disabled When you connect headphones or external speaker...

Страница 55: ... of the SIM card Inserting a SIM card Remove the rechargeable battery see Removing a battery Page 47 Slide the latch in the direction of the arrow 1 as far as it will go Remove the SIM card carrier from its location 2 Insert the SIM card 3 in the SIM card carrier as shown symbolically on the SIM card carrier Slide the latch in the direction of the arrow 5 as far as it will go to lock the SIM card ...

Страница 56: ...he arrow 1 as far as it will go Remove the SIM card carrier from its location 2 Remove the SIM card from the SIM card carrier 3 Push the SIM card carrier back into its location 4 Slide the latch in the direction of the arrow 5 as far as it will go to lock the SIM card carrier Install the rechargeable battery again see Installing a battery Page 49 3 1 2 4 5 ...

Страница 57: ...ansmission unit antenna will all be switched off when you switch off the wireless components Pay attention to the additional safety notes for devices with wireless components provided in the Safety Regulations manual Details on using a wireless LAN can be found in the online help system included in the wireless LAN software You can obtain more information on 4G from your service provider Configuri...

Страница 58: ...cellular phone network provider A mobile end device e g cellular phone with Bluetooth or cable connection UMTS LTE antenna If you have a device with an installed Wireless WAN module do not operate WWAN with the antenna folded out when holding the device horizontally with the webcam pointing downwards in the tablet position Rotated Landscape format secondary landscape Operating the device in that p...

Страница 59: ...ure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer Your USB Type CTM port replicator optional Your port replicator is a device that helps you to quickly connect your notebook to your peripheral devices such as a monitor printer etc The features offered by the port replicator include standard ports for ...

Страница 60: ...location for the port replicator before setting it up In doing so please follow these instructions Never place the port replicator on a soft surface e g carpeting upholstered furniture bed This can block the air vents of the notebook and cause overheating and damage Place the port replicator on a stable flat and anti slip surface Please note that the rubber feet may mark certain types of surfaces ...

Страница 61: ...C adapter cable to the DC jack DC IN of the port replicator 3 When the notebook is connected to a port replicator the operating system creates a hardware profile for the Docked mode In this profile for example the monitor which was last used for output is saved as a setting This profile will be loaded as soon as the notebook is connected to a port replicator of the same type 3 2 1 ...

Страница 62: ...ble from the DC jack DC IN of the notebook Connect one end of the USB cable USB Type CTM to the USB 3 0 port with charging function USB Type CTM on the notebook 1 Connect the other end of the USB cable USB Type CTM to the USB 3 0 port for data connection and power supply USB Type CTM on the port replicator 2 1 2 ...

Страница 63: ...en shut down your operating system please refer to the manual for the operating system If the notebook cannot be shut down properly press the ON OFF button on the port replicator for approx four seconds The notebook will switch off However any unsaved data may be lost in the process Disconnecting the notebook from the port replicator Disconnect the supplied USB cable USB Type CTM from the USB 3 0 ...

Страница 64: ...your password you may be locked out of the system and unable to access your data Therefore please note the following information Make regular backups to external optical disks such as external hard drives CDs DVDs or Blu ray Discs Some security functions need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact our...

Страница 65: ...eric characters Specify at least one supervisor password in the BIOS Setup and activate the password protection for the operating system and hard disk as desired Boot from Removable Media Prevents unauthorized booting of an operating system from external media e g USB stick USB CD ROM drive etc In the BIOS Setup go to the Security menu and edit the Boot from Removable Media option Owner Informatio...

Страница 66: ...e to be able to use the fingerprint sensor 1 1 Configuring the fingerprint sensor configuration dependent The fingerprint sensor can record the image of a fingerprint With additional fingerprint software this image can be processed and used instead of a password ...

Страница 67: ... vein sensor 1 You can obtain further information on the palm vein sensor in the appendix Miscellaneous Information Using the Security Lock Your device comes with a Security Lock mechanism for the Kensington Lock Cable You can use the Kensington Lock Cable a sturdy steel cable to help protect your notebook from theft The Kensington Lock Cable is available as an accessory Fujitsu recommends the use...

Страница 68: ... functions of the BIOS Setup Utility while the user password will only give you access to some of the functions You can only set up a user password if a supervisor password has already been assigned Calling and using the BIOS Setup Utility is described in the chapter Settings in BIOS Setup Utility Page 87 Assigning the supervisor and user passwords Start the BIOS Setup Utility and go to the Securi...

Страница 69: ...ith the password removed With the supervisor password you simultaneously deactivate the user password Password protection for booting the operating system With the supervisor password you have set in the BIOS Setup Utility see section Assigning the supervisor and user passwords Page 66 you can also prevent booting of the operating system Activating system protection Start the BIOS Setup Utility an...

Страница 70: ...re you can use your Smart Card as an alternative to password protection but also as a digital signature for encrypting your e mails or for home banking We recommend that you always use two Smart Cards Always keep one of the Smart Cards in a safe place if you are carrying the other Smart Card with you Inserting the Smart Card Do not use force when inserting and removing the Smart Card Make sure tha...

Страница 71: ...eys etc generated by applications are deleted Take note that you can then no longer access the data you have encrypted on the holder based keys From the Exit menu select the option Exit Saving Changes Press the Enter key and select Yes 4 The notebook restarts and the TPM is switched on after the reboot Disabling TPM Requirement You have assigned a supervisor password see Security functions Page 62...

Страница 72: ...Setup Call up the BIOS Setup and select the Advanced menu Highlight Boot Configurations and press the Enter key From the UEFI Boot On Screen Keyboard selection choose the Enable or Disable option From the Exit menu choose the option Exit Saving Changes Press the Enter key and select Yes 4 The notebook will now reboot and the password dialog will be displayed To enable the OnScreen keyboard tap on ...

Страница 73: ...ternal device documentation HDMI port The HDMI port on your notebook or the optional port replicator can be used to connect an external amplifier LCD TV or a plasma TV with an HDMI connection Connect the data cable to the external device Connect the data cable to the HDMI port on the notebook or on the optional port replicator Connecting external devices Under all circumstances please observe the ...

Страница 74: ...put Analog external monitor port VGA on notebook or on optional port replicator Digital Display Port on the optional port replicator Switch off the notebook and the external monitor Plug the data cable of the external monitor into the monitor port First switch on the external monitor and then the notebook You can also switch back and forth between the external monitor and the LCD screen of the not...

Страница 75: ...ting system is running USB 1 x has a maximum data transfer rate of 12 Mbps USB 2 0 has a data transfer rate of up to 480 Mbps USB 3 0 has a data transfer rate of up to 5 Gbps USB 3 1 has a data transfer rate of up to 10 Gbps Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB port of the notebook...

Страница 76: ...ion is activated in the Advanced Miscellaneous Configurations menu of the BIOS Setup Utility Calling up and using the BIOS Setup Utility is described in section Settings in BIOS Setup Utility Page 87 USB devices are hot pluggable This means you can connect and disconnect the cables of USB devices while the operating system is running Additional information can be found in the documentation for the...

Страница 77: ...ly if an external USB device is being charged The AC adapter must already be connected when the notebook is switched off as otherwise the USB charging function will be disabled and the connected USB devices will not be charged Some USB devices e g mobile telephony require a driver in order to utilize the USB charging function In this case the USB charging function will not work when the notebook i...

Страница 78: ...peakers to your notebook 4 Connect the audio cable to the external device Connect the audio cable to the headphone port of the notebook The internal speakers are disabled If you purchase a cable from a retailer please note the following information The headphones microphone Line In Line Out headset combi port on your notebook is a 3 5 mm jack socket If you want to connect headphones or speakers yo...

Страница 79: ...ards and components Switch off your notebook and remove the AC plug from the power outlet Always remove the battery Take care when you use the locking mechanisms for the battery and any other component Never use sharp objects such as screwdrivers scissors or knives as a lever to remove covers Boards with electrostatic sensitive devices ESD are marked with the label shown When handling boards fitte...

Страница 80: ...ion in chapter Important notes Page 13 Remove the AC plug from the power outlet Switch the device off The device must not be in energy saving mode Close the LCD screen Remove all the cables from the device Turn the device over and place it on a stable flat and clean surface If necessary lay an anti slip cloth on this surface to prevent the device from being scratched Remove the battery see Removin...

Страница 81: ...oving and installing components during servicing Remove the cover Prepare for removal see Preparing to remove components Page 78 Remove the screw 1 Keep the screw in a safe place Lift the cover off the notebook 2 1 2 ...

Страница 82: ...se force when installing or removing a memory module Make sure that no foreign objects fall into the memory upgrade compartment You must open the memory upgrade compartment to remove or install a memory module On some devices it is possible that opening the compartment exposes various components Only authorized specialists are permitted to remove or change these components Therefore be sure to obs...

Страница 83: ...Remove the cover Remove the cover Page 79 Fold over the protective film in the direction of the arrow Carefully push the two mounting clips outwards 1 e mxopd aunle sio n 4 The memory module will fold upwards 2 Pull the memory module out of its slot in the direction of the arrow 3 1 3 2 1 ...

Страница 84: ...dule 1 2 a Insert the memory module with the contacts and the recess a forward in the slot 1 Carefully push the memory module downwards until you feel it click into place 2 Fold over the protective film in the direction of the arrow Fasten the cover again see Attaching the cover Page 86 ...

Страница 85: ...u 83 Loosen the screw 1 Raise the M 2 module carefully upwards at the free side Pull the M 2 module out of the slot on the mainboard in the direction of the arrow 2 and remove it from the casing 1 2 Installing and removing an M 2 module Removing the M 2 module ...

Страница 86: ... Fujitsu Fold over the protective film in the direction of the arrow Fasten the cover again see Attaching the cover Page 86 Installing the M 2 module Remove the cover see Remove the cover Page 79 Fold over the protective film in the direction of the arrow ...

Страница 87: ...d installing components during servicing Fujitsu 85 Position the M 2 module in the slot on the mainboard at a slight angle in the direction of the arrow 1 Secure the W 2 module in its location with the screw 2 2 1 ...

Страница 88: ...inishing component removal Page 86 Finishing component removal After you have removed or changed the system components as required please prepare your device for operation again as follows Install the battery again see Installing a battery Page 49 Turn the notebook the right way up again and place it on a flat surface Reconnect the cables that were previously disconnected 2 1 ...

Страница 89: ...k System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Reboot the device switch off on or reboot the operating system 4 Depending on the setting for Fast Boot in the BIOS Set...

Страница 90: ...dow of the BIOS Setup Utility With the key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes 4 The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the key to exit the selected menu For future reference make a note of the changes you have made...

Страница 91: ...ard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes 4 The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Util...

Страница 92: ...ll peripheral devices connected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimize components and equipment in terms of weight space and energy requirements Depending on the particular configuration you have purchased it is possible that functionality may be slightly reduced co...

Страница 93: ...otline service desk Cause Troubleshooting The battery is not installed correctly Switch the notebook off Check whether the battery is installed correctly in its compartment Switch the notebook on The battery is discharged Charge the battery or Install a charged battery or Connect the notebook to a AC outlet using the AC adapter Cause Troubleshooting The virtual number keys of your device are activ...

Страница 94: ...e AC cable is plugged properly into the external monitor and into the power outlet Check whether the data cable is properly connected to the notebook and the external monitor if it is plugged in with a connector Switch on the external monitor and the notebook The external monitor is blank or the image is unstable Cause Troubleshooting The wrong external monitor has been selected or the wrong scree...

Страница 95: ...r If your device is one which can be operated using the stylus and by finger install the driver for the Dual Digitizer model The stylus is in power saving mode Press gently on the tip of the stylus to reactivate the stylus The stylus battery is completely discharged Carefully insert the stylus in its slot on the notebook to charge the stylus battery Cause Troubleshooting The battery is not install...

Страница 96: ...the documentation supplied with the printer The printer is not connected correctly Check that the data cable connecting the notebook to the printer is properly connected The printer driver is faulty or not correctly installed or it is the wrong printer driver Check whether the correct printer driver is loaded refer to the printer documentation The wireless connection to a network does not work Cau...

Страница 97: ...sible The maximum brightness may have been set for the screen Set the screen slightly darker with the key combination for Decreasing the screen brightness in order to reduce the amount of power being drawn Cause Troubleshooting Smart Card inserted incorrectly Make sure you have inserted your Smart Card into the Smart Card reader with the chip facing upwards downwards device dependent Check whether...

Страница 98: ...se Troubleshooting A beep sounds every few seconds The battery is almost dead Charge the battery Error message cause Troubleshooting CMOS Battery Bad If the error message occurs repeatedly the back up battery in the notebook is dead Contact your sales outlet or our customer service center System CMOS checksum bad Default configuration Switch the notebook off used Switch the notebook on The system ...

Страница 99: ...ng system during the self test before starting the operating system Press the function key BIOS Setup to access the Previous boot incomplete Default configuration used Default values have been set for certain settings because of an error which occurred in the previous system boot Check the settings in the BIOS Setup Press the F1 function key when prompted to do so Real time clock error Contact you...

Страница 100: ...cal data Safety regulations complied with CE Protection class III Maximum power consumption with the notebook switched on and the battery charging 80 W without port replicator 90 W with USB Type C port replicator LCD screen Size 31 75 cm 12 5 TFT FHD or HD configuration dependent Resolution HD 1366 x 768 pixels FHD 1920 x 1080 pixels 16M colors Pixel class II Brightness control 11 levels Technolog...

Страница 101: ...olume buttons Stylus 2 stylus buttons Slots Storage card slot 1 x SD Card SmartCard slot 1 x SIM card slot 1 x Ports HDMI port 1 x VGA port 1 x LAN port Socket RJ45 USB Universal Serial Bus 3 x USB 1 x USB 3 0 1 x USB Type C for USB Type C port replicator 1 x USB 3 0 with charging function Anytime USB charge Security Lock 1 x Ambient conditions Environment class DIN IEC 721 7K1 Mechanism class DIN...

Страница 102: ...it is 1 non overlapping channel in 2 4GHz when channel bonding is used 802 11ac 5 independent channels Security Encryption types compatible with WEP TKIP AES WPA 1 0 and WPA 2 0 Encryption key lengths supported 64 bits and 128 bits Maximum recommended number of computers to be connected over wireless LAN during ad hoc connection 10 units or less Wi Fi based indicates that the interconnectivity tes...

Страница 103: ...ith CE Protection class II Ports Monitor port analog 15 pin HDMI port 1 x Display Port 1 x Maximum resolution of an external monitor VGA 1920 x 1200 pixels Display Port 2560 x 1600 pixels HDMI 4096 x 2160 pixels LAN port RJ45 USB Universal Serial Bus 3 x USB 3 0 2 x USB Type C Microphone port Line In Headphones port Line Out 3 5 mm stereo mini jack Ambient conditions Environment class DIN IEC 721 ...

Страница 104: ... option An additional AC adapter or AC cable can be ordered at any time AC adapter for use with notebook and port replicator Only connect the 90 W AC adapter to the USB Type CTM port replicator Primary Rated voltage 100 V to 240 V automatic Rated frequency 50 Hz to 60 Hz automatic Max rated current 0 7 A to 1 2 A Secondary Rated power 65 W 90 W Rated voltage 19 V Max rated current 3 42 A 4 74 A ...

Страница 105: ...d batteries at no cost to you RBRC has drop off points at many convenient locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the EIA Consumer Education Initiative website http EIAE org and search for a convenient disposal location Remember protecting the e...

Страница 106: ...following Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For Authorized Repair Technicians Only CA...

Страница 107: ... Sleep mode the computer also reduces the speed of any active Ethernet network links To wake the computer from Sleep mode press the Suspend Resume Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also makes a difference for the environment Did you know that the...

Страница 108: ...y This device complies with Part 15 of the FCC Rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation ...

Страница 109: ...on is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device The highest FCC SAR values 1 163 W Kg Body Regulatory Notes and Statements Wireless LAN Health and Authorization for use Radio frequency electromagnetic energy is emitted from W...

Страница 110: ...device must be integral Federal Communications Commission statement This device complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of this device FCC Interference Statement This equipment has been tested and found to ...

Страница 111: ... This device has been tested and meets the FCC IC RF exposure guidelines when tested with the device operating conditions Export restrictions This product or software contains encryption code which may not be exported or transferred from the US or Canada without an approved US Department of Commerce export license This device complies with Part 15 of FCC Rules as well as ICES 003 B NMB 003 B Opera...

Страница 112: ...x conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en compromettre le fonctionnement Déclaration de l exposition aux radiations RF Pour le fonctionnement du corps ce téléphone a été testé et répond aux directives d exposition RF lorsqu il est utilisé avec ...

Страница 113: ...u des dommages aux appareils de réseau exempts de licence Avis pour le Canada Le matériel destiné à un usage sur la bande 5 150 5 250 MHz doit être utilisé uniquement à l intérieur afin de réduire les risques de brouillage nuisible causé aux systèmes mobiles par satellite fonctionnant sur un même canal Un gain d antenne de 6 dBi est autorisé pour le matériel utilisant les bandes 5 250 5 350 MHz 5 ...

Страница 114: ...UNII bands The WLAN device is Wi Fi certified and operates as applicable at the maximum data rate of 867 Mbps in IEEE802 11ac mode 450 Mbps in IEEE802 11n mode 300 Mbps in this configuration 54 Mbps in IEEE802 11g mode and 11 Mbps in IEEE802 11b mode The WLAN devices support the following encryption methods WEP TKIP CKIP and AES encryption The Wireless LAN devices are compliant with the following ...

Страница 115: ...reless or wired network devices by communicating through an Access Point In infrastructure mode wireless devices can communicate with each other or with a wired network Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services devices and computers e g file servers printers databases ...

Страница 116: ...11a IEEE802 11b IEEE802 11g and IEEE802 11n The WLAN device operates in the 2 4 GHz ISM band and the 5 GHz lower middle and upper UNII bands Microwave ovens may interfere with the operation of WLAN devices since they operate in the same 2 4 GHz frequency range as IEEE802 11b g n devices Interference by microwaves does not occur with IEEE802 11a radio which operates in the 5 GHz RF band Wireless de...

Страница 117: ...o establish wireless network connectivity using the software that is built into Windows Vista Support for most industry standard security solutions is contained in this software Pre defined parameters are required for this procedure Consult your network administrator for these parameters 1 From the Modern Start screen press X then select Control Panel from the menu 2 If the Control Panel is not in...

Страница 118: ...lues must be identical on each machine Access Point Infrastructure connection set the network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Weak received signal strength and or link quality Ad hoc connection Retry connection ...

Страница 119: ...r other wireless networks The use of identical or overlapping RF channels can cause interference with the operation of the WLAN device Change the channel of your Access Point to a channel that does not overlap with the interfering device Wireless network authentication has failed Re check your Network Authentication Encryption and Security settings Incorrectly configured security settings such as ...

Страница 120: ...Bluetooth For additional information about Bluetooth Technology visit the Bluetooth Web site at www bluetooth com FCC Radiation Exposure Statement This system complies with the FCC limit values for radio frequency radiation in an uncontrolled environment The Bluetooth antenna is located at the top edge of the LCD screen and is exempt from the criteria for minimum distance because of its low power ...

Страница 121: ... files to the recovery drive is selected and then select Next 3 Connect a USB drive to your PC select it and then select Next Create A large number of files need to be copied to the recovery drive so this could take some time 4 When it s done select Finish Note If you chose not to back up the system files when you created your recovery drive on Windows 10 you won t be able to use it to reinstall W...

Страница 122: ...f you re planning to donate recycle or sell your PC use this option and choose to fully clean the drive This might take an hour or two but it makes it harder for other people to recover files you ve removed Use a recovery drive to reinstall Windows Note This process utilizes the USB Recovery Drive that you created in the previous section Create a Recovery Drive 1 Connect the recovery drive and tur...

Страница 123: ...ager from the support site and download all the software applicable to the model and OS using FSDM if they are not downloaded yet Auto Installation support for the software downloaded from support website 1 Download FSDM Fujitsu Software Download Manager from the support site and download all the drivers applicable to the model and OS using FSDM if they are not downloaded yet 2 When the software p...

Страница 124: ...nt driver updates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view and download the most current drivers utilities and applications to determine whether you have the latest versions To download the FSDM utility go to the support site http support fujitsupc...

Страница 125: ...e on 55 115 Bluetooth Safety notes 14 Boards 77 Bonus Apps 21 C Caps Lock 41 indicator 25 Caps Lock key 41 Charge capacity battery 46 Choose a location 19 Components Installing Removing 77 Configuration BIOS Setup Utility 87 Configuring hardware 87 Configuring system 87 Connecting audio devices 76 Connecting headphones 76 Ctrl Alt Del 44 Cursor control 41 Cursor keys 41 D Date not correct 91 Deact...

Страница 126: ... M Main memory see memory expansion 80 Making ready to use 19 Mechanical security 65 Memory card handling 51 inserting 51 removing 52 Memory expansion installing 82 removing 81 Memory module Important notes 80 installing 82 removing 81 Memory removal see memory expansion 80 Microphone 52 switch off 43 switch on 43 Mobile operation 15 Monitor connecting 72 no image 92 remains blank 92 unstable imag...

Страница 127: ...vice life battery 46 Set up Device 19 Setup see BIOS Setup Utility 87 Shift 41 Shift key 41 Shift Tab 44 Slot Memory cards 51 Speaker 52 Standby indicator 24 Status indicators 22 Supervisor password change 67 entering 66 removing 67 Switch off speakers 43 Switch on speakers 43 Switching between screen outputs 44 Switching on for the first time 20 System expansion 80 see memory expansion 80 System ...

Страница 128: ... Using the security lock 65 V VGA socket 72 Virtual number keys 42 Volume increase 43 reduce 43 Volume control 52 W Webcam 45 Windows key 41 Wireless components 43 Wireless LAN Safety notes 14 switching module off 55 115 switching module on 55 115 Wrong date time 91 ...

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