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Chapter 8 Troubleshooting
107
Scanning does not start.
Are the documents set in the ADF paper chute correctly?
No
Reload the documents in the ADF paper chute.
Yes
Is the ADF closed properly?
No
Remove the documents from the ADF paper chute, then open and close the ADF.
Yes
Is the USB cable connected properly?
No
Connect the USB cable properly.
For details, refer to "Connecting Cables" in Getting Started.
Yes
Is the connector on the USB cable broken?
Yes
Use a new USB cable and make sure that it is connected properly.
No
Does scanning start after turning the power off then back
on?
Yes
The scanner is operating correctly.
No
If the problem persists, check the items in
"8.4 Before You Contact the Scanner
first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.