Troubleshooting and tips
A26361-K994-Z220-1-7619, Edition 2
29
No mouse pointer displayed on the screen
Cause
Troubleshooting
The mouse is not correctly
connected.
►
Shut down the operating system properly.
►
Schalten Sie das Gerät aus.
►
Check that the mouse cable is properly connected
to the system unit.
If you use an adapter or extension lead with the
mouse cable, check the connections.
►
Make sure that only one mouse is connected.
►
Switch the device on.
The mouse controller is not enabled.
The mouse controller must be enabled if you use a PS/2
mouse on the PS/2 mouse port.
►
Check in the
BIOS Setup
that the mouse controller is
Enabled
.
►
Check that the mouse driver is properly installed
and is present when the application programme is
started. Detailed information can be found in the
user guide for the mouse and application
programme.
Time and/or date is not correct
Cause
Troubleshooting
The time and date are incorrectly set.
►
Set the correct time and date within the operating
system you are using.
or
►
Set the correct time and/or date in the
BIOS Setup
.
The on-board backup battery in the
device is flat.
►
If the time and date are repeatedly wrong when you
switch on your device, replace the lithium battery
(see "Changing lithium battery".)
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