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Troubleshooting and tips

SmartCard reader is not recognised.

Cause

Troubleshooting

Chip card inserted incorrectly.

►

Check if you inserted your SmartCard into
the SmartCard reader correctly.

►

Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.

SmartCard PIN forgotten

Cause

Troubleshooting

PIN forgotten

►

If you are working in a network, contact your
system administrator, who can unlock your
notebook with a Supervisor PIN.

User and/or supervisor SmartCard lost

Cause

Troubleshooting

User and/or supervisor SmartCard lost

►

If you have lost your User SmartCard, you
can continue working with the Supervisor
SmartCard and initialise a new User
SmartCard or deactivate the SystemLock
function.

►

If you have lost the Supervisor SmartCard,
you can continue working, but you no longer
have all your rights and can no longer
initialise a Supervisor SmartCard.

►

If you have lost both SmartCards, you can
no longer boot your system. Please contact
our Service Desk. You must provide proof of
ownership for the device. Then the Service
Desk will refer you to our service partner,
who will unlock your device (for a charge).

SmartCard lost

Cause

Troubleshooting

SmartCard lost

►

If you are working in a network, contact your
system administrator, who can boot up your
notebook with a Supervisor SmartCard.

74

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Содержание CELSIUS H7510

Страница 1: ...System Operating Manual FUJITSU CELSIUS H7510 ...

Страница 2: ... found on the Internet at http www fujitsu com fts You can find driver updates at http support ts fujitsu com download Should you have any technical questions please contact our Hotline Service Desk http support ts fujitsu com contact servicedesk Your sales partner Your sales office We hope you enjoy working with your new Fujitsu system ...

Страница 3: ......

Страница 4: ...mporter Fujitsu Technology Solutions GmbH Mies van der Rohe Straße 8 80807 Munich Germany http www fujitsu com fts Copyright Fujitsu Client Computing Limited2020 All rights reserved Publication Date 12 2020 Edition 1 ...

Страница 5: ... notes 12 First time setup of your device 16 Working with the notebook 19 Security functions 49 Connecting external devices 56 Removing and installing components during servicing 63 Settings in BIOS Setup Utility 64 Troubleshooting and tips 69 Technical data 77 Manufacturer s notes 79 Index 80 ...

Страница 6: ...may only be used publicly with the permission of NVIDIA and no passage of this document may be interpreted as such a permission A fair use of the NVIDIA trademarks in the advertising for and marketing of NVIDIA products requires a correspondingly explicit acknowledgement SD SDHC and SDXC logos are trademarks or registered trademarks of SD 3C LLC in the USA and or other countries USB Type C and USB...

Страница 7: ...itching on the notebook 22 Notebook switching off 22 Keyboard 23 Separate number block 25 Function keys and key combinations 25 Keyboard with background lighting optional 27 Country and keyboard settings 27 Touchpad and touchpad buttons 28 Moving the pointer 28 Selecting an item 28 Executing commands 29 Dragging items 29 LCD screen 30 Webcam 31 Rechargeable battery 32 Charging caring for and maint...

Страница 8: ...d disk 53 Boot from Removable Media 53 Owner Information device dependent 53 Trusted Platform Module TPM 54 Enabling TPM 54 Disabling TPM 54 SmartCard reader 55 Inserting the SmartCard 55 Connecting external devices 56 Connecting an external monitor 57 Connecting USB devices 58 USB port with charging function USB Type C 59 USB port with charging function Anytime USB charge 60 How to remove USB dev...

Страница 9: ...nstable 72 The notebook cannot be started 72 The notebook stops working 73 The printer does not print 73 The wireless connection to a network does not work 73 SmartCard reader is not recognised 74 SmartCard PIN forgotten 74 User and or supervisor SmartCard lost 74 SmartCard lost 74 Error messages on the screen 75 Technical data 77 Notebook computer 77 Rechargeable battery 77 Mains adaptor notebook...

Страница 10: ...Contents 6 Fujitsu ...

Страница 11: ... properties Information on the connections and user components of your notebook can be found in Ports and controls Page 9 Further information The Windows drivers for your device can be found on our Internet site The factory installation of your device does not support any other operating system Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used Softw...

Страница 12: ...e123 or a command used to start a program start exe This font indicates information that is displayed on the screen by a program e g Installation is complete This font Indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font Indicates cross references to another section e g Safety information cross references to an exter...

Страница 13: ... the device Please familiarise yourself with these components before you start to work with the device Front 3 1 2 5 8 9 4 1 6 6 11 10 7 1 Microphone 2 Webcam 3 Webcam LED 4 Status indicators 5 ON OFF button 6 Loudspeakers 7 Fingerprint sensor optional or palm vein sensor optional 8 Touchpad keys 9 Status indicators 10 Touchpad 11 TouchStick optional Fujitsu 9 ...

Страница 14: ... 3 VGA monitor port 4 HDMI port 5 USB 3 2 Gen1 port with charging function USB Type A 6 USB Type C with Intel ThunderboltTM3 7 SmartCard reader 8 Memory card slot SD Right side 1 2 3 1 Combined headphone and microphone port 2 USB Port 3 2 Gen2 USB Type A 3 DC socket DC IN 10 Fujitsu ...

Страница 15: ...ttom 1 2 3 4 6 5 1 Battery SIM card under the battery 2 Battery release 2 3 Opening for battery removal 4 Battery release 1 5 Hard disk service compartment 1 x HDD and 1 x M 2 module 6 Memory service compartment Fujitsu 11 ...

Страница 16: ...nings are not obstructed Read the information on the ambient conditions in the Technical data Page 77 and First time setup of your device Page 16 before preparing your notebook for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the notebook Page 15 Pay attention to the additional safety notes for devices with wireless c...

Страница 17: ... flammable gases or into hazardous environments e g petrol station paintshops as the transmitted radio waves can cause an explosion or a fire For information on how to switch radio components on and off see chapter Switching the wireless components on and off Page 40 Energy saving Notes Energy Energysaving Switch the notebook off when it is not in use Switch off external connected devices if you a...

Страница 18: ... If this is not the case obtain the appropriate mains adapter for your notebook Do not use any other voltage converter Check whether the local mains voltage and the power cable are compatible If this is not the case buy a power cable that matches the local conditions Contact the relevant authorities of the country you will be travelling in as to whether you may operate the radio component integrat...

Страница 19: ...lean the display surface with a very soft slightly damp cloth Switch the notebook off Cleaning Notes Notebook Keyboard Touchpad LCDscreen In order to prevent accidentially switching the device on remove the power cable from the mains adaptor and remove the battery see Removing and installing the battery Page 33 The surface can be cleaned with a dry cloth If particularly dirty use a cloth which has...

Страница 20: ...ER switch off your device during the first time setup process When the device is delivered the battery is located in the battery compartment The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For ins...

Страница 21: ... device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 94 inches away from the device and its mains adapter to ensure adequate ventilation Never cover the ventilation slots of the device Do not expose the device to extreme environmental conditions Protect the device from dust humidity and heat Mains adapter connecting Preparingforoperation Mainsadapter Observe the...

Страница 22: ... DO NOT restart the device unless you are requested to do so To make it easier to use your device for the first time the operating system is pre installed on the hard disk Switch on your device During installation follow the instructions on screen If a Windows operating system is installed on your device you will find more information on the system and drivers help programmes updates manuals etc o...

Страница 23: ...chapter entitled Connecting external devices Page 56 for instructions on how to connect devices such as a mouse and a printer to the notebook Please refer to the notes in Important notes Page 12 Status indicators Statusindicators The status indicators provide information about the status of the power supply the drives and the keyboard functions F Fujitsu 19 ...

Страница 24: ...indicator lights up red The battery is charged to between 0 and 12 of its maximum capacity The indicator is not illuminated No battery is inserted Indicator flashes red An error has occured The indicator flashes white orange or red The device is in standby mode Drive indicator Drive Indicator The indicator is illuminated One of the drives e g hard disk is being accessed Radio components indicator ...

Страница 25: ... pressed The effect that this key has varies between applications F F Lock indicator Anzeige FLock The indicator lights up The key combination Fn F was pressed Instead of the imprinted standard functions of the function keys the Fn functions can be executed by pressing the keys directly see chapter Function keys and key combinations Page 25 Fujitsu 21 ...

Страница 26: ... on The power on indicator is lit Notebook switching off Back up your data and close all applications before you switch off your device Otherwise data might be lost Shut down the operating system correctly Notebook If the notebook does not switch itself off automatically press the ON OFF button for about five seconds Close the LCD screen 22 Fujitsu ...

Страница 27: ...unctions of an enhanced keyboard Some enhanced keyboard functions are mapped with key combinations The following description of keys refers to Windows Additional functions supported by the keys are described in the relevant manuals supplied with your application programs The figure below shows how to access the different characters on keys with overlaid functions The example applies when the Caps ...

Страница 28: ...he character printed on the upper left of the key will appear when that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again Shiftkey CapsLock Shift key The Shift key causes uppercase characters to appear In the case of overlay keys the character printed on the upper left of the key appears when that key is pressed Shiftkey Shift Fn key The Fn key enables the specia...

Страница 29: ...on programs Key combinations are entered as follows Press the first key in the combination and keep it pressed While holding the first key down press the other key or keys in the combination If the key combination Fn F is pressed Instead of the imprinted standard functions of the function keys the Fn functions can be executed by pressing the keys directly Function key Description Switch microphone...

Страница 30: ...htness Power management functions Use this function key to activate the energy saving functions see chapter Using the power management features Page 35 F9 Energysavingfunctions Toggle output screen If an external monitor is connected the screen on which the output is to be displayed can be selected with this function key Screen output is possible only on the notebook s LCD screen on the LCD screen...

Страница 31: ...system In addition the following non labelled key combinations are supported Fn S Pause Fn B Break Fn R SysRq Keyboard with background lighting optional Keyboard Backgroundlighting On this version of the keyboard repeated pressing of the key combination Fn space bar allows the background lighting to be switched on and off and also a choice to be made between two levels of brightness In battery mod...

Страница 32: ... conventional mouse The precision touchpad supports multi finger input You can also deactivate the touchpad via the keyboard so that you cannot move the cursor unintentionally see chapter Function keys and key combinations Page 25 Moving the pointer Move your finger on the touchpad Touchpad or Press down gently with your finger on the TouchStick If you want to move the pointer to the left for exam...

Страница 33: ... TouchStick touchpad button twice The command is executed Dragging items Move the pointer to the item you wish to select Select the desired object and hold down the left TouchStick touchpad button Drag the object to the desired position Lift your finger from the touchpad or Lift your finger from the TouchStick The item will be moved Fujitsu 29 ...

Страница 34: ...ee subpixels red green and blue making a total of about 3 million subpixels According to ISO 9241 307 class II a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels or an equivalent mix 1 light subpixel counts as 2 dark subpixels are allowed to be defective Pixel A pixel consists of 3 subpixels normally red green and blue A pixel is the smallest element that can be ge...

Страница 35: ... can only operate the webcam with a particular application e g an Internet telephony program or a video conferencing program which supports a webcam When using the webcam the notebook support must not wobble The webcam automatically adjusts itself to the current light level For this reason the LCD screen may flicker while the light level is adjusted Further information on using the webcam and on t...

Страница 36: ...ating system appears If you do not connect the mains adapter within about 5 minutes of the message appearing your notebook will automatically switch off monitoring the battery charging level Battery Batterystatusmeter Windows also has a Battery status meter in the taskbar for monitoring the battery capacity When you place the mouse pointer on the battery symbol the system displays the battery stat...

Страница 37: ...tes Page 12 Remove the power plug from the mains socket Switch the device OFF The device must not be in power saving mode Close the LCD screen Remove all the cables from the device Turn the device over and place it on a stable flat and clean surface If necessary place an anti slip cloth on this surface to prevent the device from being scratched 3 4 2 1 Slide battery release 1 in the direction of t...

Страница 38: ...1 2 Insert the battery in the battery compartment 1 Push the battery release mechanism 2 in the direction of the arrow 2 Turn the notebook the right way up again and place it on a flat surface Reconnect the previously disconnected cables 34 Fujitsu ...

Страница 39: ...et help with most settings by pressing F1 to open the Microsoft Help When the notebook is in power saving mode the following must be remembered During power saving mode open files are held in the main memory or in a swap file on the hard disk Never turn off your notebook while it is in a power saving mode If the built in battery is nearly empty close the open files and do not go into power saving ...

Страница 40: ...able and to keep the housing temperature as low as possible Silent The fan rotation speed and therefore the noise created by the fan is reduced Call up the BIOS Setup Utility In the menu Advanced Miscellaneous Configurations select the Fan Control function Choose the setting Normal or Silent Instructions for how to call up and operate the BIOS Setup Utility can be found in chapter Settings in BIOS...

Страница 41: ...click into place The label area must be facing upward Do not apply any force otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the slot Removing the memory card Memorycard In order to protect your data always follow the correct procedure for removing the card see the documentation for your operating ...

Страница 42: ... chapter Function keys and key combinations Page 25 for information on setting the volume and also enabling disabling the loudspeakers via the keyboard If you attach an external microphone the built in microphone is disabled When you connect headphones or external speakers the built in speakers are disabled Information on connecting headphones and a microphone can be found in Connecting external d...

Страница 43: ...ed by the provider of the SIM card The SIM card slot is located in the battery compartment and can only be accessed when the battery is removed Inserting the SIM card The device support cards in micro SIM format 15 mm x 12 mm Remove the battery see Removing a battery Page 33 1 Slide the SIM card into the slot 1 until you hear it engage as shown in the diagrams on the battery compartment Install th...

Страница 44: ...certifications issued for this device Switching the wireless components on and off Press the key with the radio symbol to switch the wireless components on and off flight mode WirelessLAN WirelessLAN Bluetooth Bluetooth The wireless component indicator will illuminate when one or more wireless components are switched on If you switch off the radio components the wireless LAN antenna and the Blueto...

Страница 45: ... connect with the Internet via LTE To do this use one of the following types of connection Integrated LTE module depending on your model variant a USB dongle a USB stick with your mobile phone provider s SIM card a mobile end device e g mobile phone with Bluetooth or cable connection Ethernet and LAN EthernetLAN The internal network module of your notebook supports Ethernet LAN You can use it to e...

Страница 46: ...system can either automatically switch between the processor graphics and the 3D graphics NVIDIA Optimus Technology only use the 3D graphics The following options are possible Enabled NVIDIA and Intel graphics The system uses NVIDIA Optimus Technology and switches automatically between the processor graphics and the 3D graphics Disabled NVIDIA graphics ONLY The system permanently uses 3D graphics ...

Страница 47: ...l devices Ports on the Port Replicator PortReplicator Ports 3 1 5 6 2 7 8 9 10 11 12 13 4 1 Headphone jack 2 Microphone port 3 Security lock device 4 USB port 3 1 Gen1 USB Type C 5 USB port 3 1 Gen1 USB Type A 6 Display ports 7 VGA monitor port 8 DVI D screen connection 9 LAN port 10 DC input connector DC IN 11 On off button 12 Connector of the port replicator for the docking port on the underside...

Страница 48: ...iture bed This can block the air vents of the notebook and cause overheating and damage Place the port replicator on a stable flat and non slip surface Please note that the port replicator s rubber feet may mark certain types of surface Never place the port replicator and the mains adapter on a heat sensitive surface Do not expose the port replicator to extreme environmental conditions Protect the...

Страница 49: ...tebook is not operated with the LCD monitor closed when the notebook is connected to the Port Replicator The resulting overheating can cause reduced performance and increased activity of the integrated fan PortReplicator Switch the notebook off Remove the power plug of the mains adapter from the mains socket Disconnect the mains adapter cable from the DC socket DC IN of the notebook Position the n...

Страница 50: ...a Page 77 Plug the power cable into the mains socket 2 Connect the mains adapter cable to the DC jack DC IN of the Port Replicator 3 When the notebook is connected to a Port Replicator the operating system creates a hardware profile for the Docked mode In this profile for example the setting is saved as to which monitor was last used for output This profile will be loaded as soon as the notebook i...

Страница 51: ... Port Replicator lights up Switching off notebook via Port Replicator Close all applications and shut down your operating system please refer to the manual for the operating system If the notebook cannot be shut down properly press the ON OFF button on the Port Replicator for about four seconds The notebook will switch itself off Any unsaved data may however be lost Fujitsu 47 ...

Страница 52: ... removed from the Port Replicator during operation We recommend that the notebook is switched off or that the appropriate undocking function provided by the operating system is executed 2 1 Pull the unlocking lever in the direction of the arrow 1 until you hear the notebook unlatch Lift off the notebook 2 48 Fujitsu ...

Страница 53: ...fe place If you forget your passwords you will need to contact the our Service Desk Deletion or resetting of passwords is not covered by your warranty and a charge will be made for assistance Configuring the fingerprint sensor Fingerprintsensor Fingerprintsensor Whether or not your device has a fingerprint sensor depends on the device configuration you have ordered The fingerprint sensor can recor...

Страница 54: ...s can be found on the Internet at http www fujitsu com fts solutions business technology security secure index html Using the Security Lock Your device comes with a Security Lock mechanism for the Kensington Lock Cable You can use the Kensington Lock Cable a sturdy steel cable to help protect your notebook from theft The Kensington Lock Cable is available as an accessory Fujitsu recommends the use...

Страница 55: ... while the user password will only give you access to some of the functions You can only set up a user password if a supervisor password has already been assigned Please refer to section Settings in BIOS Setup Utility Page 64 for a description of how to call up and operate the BIOS Setup Utility Assigning the supervisor and user passwords Start the BIOS Setup Utility and go to the Security menu Se...

Страница 56: ...e password removed Removing the supervisor password simultaneously deactivates the user password Password protection for booting of the operating system With the supervisor password you have set in the BIOS Setup Utility see section Assigning the supervisor and user passwords Page 51 you can also prevent starting of the operating system Operatingsystem Activating system protection Start the BIOS S...

Страница 57: ...ed to do this and press the Enter key If you do not want to change any other settings you can exit the BIOS Setup From the Exit menu choose the option Exit Saving Changes Press the Enter key and select Yes The notebook will restart and the settings will be adopted Owner Information device dependent The BIOS feature Owner Information enables you to enter up to 80 characters of text which is display...

Страница 58: ...der in the TPM By clicking on Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Please note that you will then no longer be able to access the data you have encrypted with the keys based on that holder From the Exit menu choose the option Exit Saving Changes Press the Enter key and select Yes The notebook will restart and TPM ...

Страница 59: ...to be able to take advantage of all the security features of your notebook you will need a CardOS SmartCard from Fujitsu The SmartCard can only be used with a PIN offering maximum protection even if you lose the SmartCard In order to maximise your security the CardOS SmartCard is disabled if three incorrect attempts are made to enter the PIN When you use the CardOS SmartCard for the first time you...

Страница 60: ...connect cables during a thunderstorm Never pull at a cable when disconnecting it Always grasp the plug With some devices such as USB devices it is not necessary to switch off the notebook and the device before connecting disconnecting For more information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of the external de...

Страница 61: ...on notebook or on optional port replicator Digital HDMI port on the notebook Digital DVI D monitor port on the optional Port Replicator Digital display port on the optional port replicator Switch off the notebook and the external monitor Plug the data cable of the external monitor into the monitor port First switch on the external monitor and then the notebook You can also switch between the exter...

Страница 62: ... transfer rate of 12 Mbit s USB 2 0 has a data transfer rate of up to 480 Mbit s USB 3 0 has a data transfer rate of up to 5 Gbit s USB 3 2 Gen1 has a data transfer rate of up to 5 Gbit s USB 3 2 Gen2 has a data transfer rate of up to 10 Gbit s Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB ...

Страница 63: ...power supply e g a monitor or printer USB devices are hot pluggable This means you can connect and disconnect the cables of USB devices while the system is running Additional information can be found in the documentation for the USB devices Please note that the USB Type C port version offers a maximum output of 5 V 3 A Connect the data cable to the external device Connect the data cable to a USB p...

Страница 64: ...more quickly if an external USB device is being charged The power supply unit must already be connected when the notebook is switched off as otherwise the USB charging function will be disabled and the connected USB devices will not be charged Some USB devices e g mobile telephones require a driver in order to utilise the USB charging function In this case the USB charging function will not work w...

Страница 65: ...tailer please note the following information The headset port on your notebook is a 3 5 mm jack socket If you want to connect a headset headphones or loudspeakers you will need a 3 5 mm jack plug Microphone port on the optional port replicator Audiodevices connecting Audioports Microphone connecting Using the microphone connection on the optional port replicator you can connect an external microph...

Страница 66: ...nect either a set of headphones or external speakers to your notebook computer Connect the audio cable to the external device Connect the audio cable to the headphone jack of the port replicator If you purchase a cable from a retailer please note the following information The headphone jack is a 3 5 mm jack socket If you want to connect headphones or a speaker you will need a 3 5 mm jack plug 62 F...

Страница 67: ...r consulting the Hotline Service desk you may remove and install the components described in the separate manual CELSIUS H7510 System Expansions and Repairs yourself Please note that some pages in that manual are marked Service Partner only this means that you must not remove those components yourself The instruction manual can be found at http support ts fujitsu com download Removing and installi...

Страница 68: ...o the BIOS processor and notebook System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Start the device switch off on or reboot the Operating System BIOSSetupUtility Dependin...

Страница 69: ... BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu in which you would like to configure settings The menu is displayed on the screen Select the option that you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes yo...

Страница 70: ...ndard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard changes without exiting the BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exitBIOS Setup Utili...

Страница 71: ...ter Reboot Then select Save Changes and Exit in the menu Save Exit Exit to initiate a reboot and start Erase Disk Because of the reboot the Erase Disk will be started You have the option to interrupt the process during the user selection After the application starts the Administrator Supervisor password must be entered for security reasons A dialogue field appears in which a particular several or ...

Страница 72: ...rnal USB stick Select whether a status report should be written to the USB stick The user can select the following tasks which should be run by the system after the deletion process Reset administrator and user password Load BIOS setup defaults Shutdown the Computer Exit Erase Disk with no additional options upon completion Select the function which you require The deletion process starts 68 Fujit...

Страница 73: ...nnected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimise components and equipment in terms of weight space and energy requirements Depending on the particular configuration you have purchased it is possible that functionality may be slightly reduced compared to a desktop PC i...

Страница 74: ...age appears press the function key F12 Insert the Windows Recovery CD into the optical drive Select CD ROM and press the Enter key Follow the instructions on the screen After the installation you must install all the drivers again Some installed hardware components will not be correctly supported until this has been done Insert the Drivers Utilities CD DVD into the optical drive The CD starts auto...

Страница 75: ...hooting Monitor is switched off Switch the external monitor on Power saving has been activated monitor is blank Press any key to continue Brightness is set to dark Adjust the brightness of the monitor Screen output is set to the notebook s LCD screen Press the key combination to switch the screen output see Function keys and key combinations Page 25 The external monitor s power cable or data cable...

Страница 76: ...n Change the following setting Set the screen resolution Set the screen resolution as described in the documentation for your operating system Select monitor Select monitor 1 or 2 as described in the documentation for your operating system The notebook cannot be started Notebook Cause Troubleshooting The battery is not installed correctly Check whether the battery is installed correctly in its com...

Страница 77: ...inter is not connected correctly Check that the data cable connecting the notebook to the printer is properly connected The printer driver is faulty or not correctly installed or it is the wrong printer driver Check that the data cable connecting the notebook to the printer is properly connected Check whether the correct printer driver is loaded refer to the printer documentation The wireless conn...

Страница 78: ...tCard lost If you have lost your User SmartCard you can continue working with the Supervisor SmartCard and initialise a new User SmartCard or deactivate the SystemLock function If you have lost the Supervisor SmartCard you can continue working but you no longer have all your rights and can no longer initialise a Supervisor SmartCard If you have lost both SmartCards you can no longer boot your syst...

Страница 79: ... OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an error has resulted at the address xxxx Check whether the additional memory module has been inserted correctly Failure Fixed Disk n The settings of the hard disk drive are incorrect Start the BIOS Setup Primary Master submenu and select the correct settings Keyboard controlle...

Страница 80: ...to do so Real time clock error Contact your sales outlet or our customer service centre nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service centre System battery is dead Replace and run SETUP Contact your sales outlet or our customer service centre System cache error Cache disabled Contact your sales outlet or our customer service centre Syste...

Страница 81: ...rd and 4th module only with the memory type specifically approved for retrofitting Modules 3 and 4 must be of the same type as modules 1 and 2 The data sheet for the device provides further technical data You will find the data sheet on your device or on the Internet at http www fujitsu com fts support Rechargeable battery You can find information on the batteries used in your device on the Intern...

Страница 82: ...y Nominal power 230 W Rated voltage 19 5 V Maximum rated current 11 8 A An additional mains adapter or power cable can be ordered at any time Mains adaptor port replicator Technicalspecifications Electrical specifications Nominal power 330 W Rated voltage 19 5 V Max rated current 16 9 A An additional mains adapter or power cable can be ordered at any time 78 Fujitsu ...

Страница 83: ...n be found on your notebook or on our website https www fujitsu com emeia about local csr recycling Certification markings Certificationmarkings Certification markings are listed as applicable in the Manual Appendix Additional Certifications supplement If such markings are available you can find the supplement on the Internet at http support ts fujitsu com Manuals with the Operating Manual for you...

Страница 84: ...es 13 Buttons 23 C Caps Lock 24 indicator 20 Certification markings 79 Charging capacity battery 32 Cleaning 15 Components installing removing 63 Configuration BIOS Setup Utility 64 Connecting audio devices 61 62 Connecting headphones 61 62 Ctrl Alt Del 27 Cursor control 24 Cursor keys 24 D Date is incorrect 70 Device setting up 17 Disable microphone 25 Drive indicator 20 E Enable microphone 25 En...

Страница 85: ... display 72 remains blank 71 Monitor port see VGA connection socket 57 N Notebook before you travel 14 cannot be started 72 cleaning 15 stops working 73 switching off 22 transporting 14 using 19 Notebook operation 19 Notes 12 cleaning 15 disposal recycling 79 energy saving 13 LCD screen 30 Safety 12 transport 14 Num Lock indicator 20 25 Numeric keypad 23 see Separate numeric keypad 25 O Operating ...

Страница 86: ... Tab key 24 Technical data 77 Mains adapter 78 notebook 77 Technical specifications Mains adaptor 78 The wireless connection to a network does not work 73 Time not correct 70 Tips 69 Toggle output screen 26 Touchpad 26 28 buttons 28 cleaning 15 executing commands 29 moving the pointer 28 selecting an item 28 switch off 26 Touchpad buttons 26 TPM 54 Transport Transport damage 16 Transportation 14 T...

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