Architecture and strategies
Customer Support and maintenance
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Maintenance windows of the SE server
The SE server is designed to operate without interruption. To guarantee interrupt-free
operation over lengthy periods, Customer Support performs certain maintenance work
roughly once a year. This maintenance work (e.g. the installation of corrections) is
performed within planned maintenance windows agreed on with the customer (e.g. in
periods when there is a minimum load on the server).
2.9.3 Maintenance and remote service
The SE server is normally connected to remote service. The connection to the Support
Center is established via the Management Unit using an internet connection (AIS Connect).
Customer Support configures the remote service in accordance with customer wishes when
system installation is performed or when the SE server is placed in service.
2.9.4 Handling updates
2.9.4.1
Providing updates
Current security fixes are provided for downloading on the FUJITSU support pages. You
download the updates required to your administration PC.
Alternatively, you can also receive updates such as hot fixes by email, on CD/DVD or by
means of remote service.
When security requirements are more stringent, current security fixes must be installed
regularly, see the Security Manual [
Содержание BS2000
Страница 12: ...Content U41855 J Z125 3 76 ...
Страница 102: ...Working with the SE Manager Operating the SE Manager 100 U41855 J Z125 3 76 ...
Страница 156: ...Installing an operating system on an Application Unit Systems on Application Units 154 U41855 J Z125 3 76 ...
Страница 296: ...Managing energy settings Managing hardware 294 U41855 J Z125 3 76 ...
Страница 300: ...Managing an SU Cluster Managing a cluster 298 U41855 J Z125 3 76 ...
Страница 332: ...Alarm management Managing logging functions 330 U41855 J Z125 3 76 ...
Страница 356: ...Working with EMDS Appendix 354 U41855 J Z125 3 76 ...
Страница 366: ...Related publications 364 U41855 J Z125 3 76 ...