Troubleshooting and tips
42
A26391-K82-Z110-1-7619
The workstation's display is difficult to read
If the display is difficult to read, the following can cause it:
Reflection
Ê
Turn the workstation or alter the tilt of the display.
Maximum screen resolution
The screen controller converts the current screen display for the entire screen size. A certain
"fuzziness" cannot always be avoided at resolutions below 1024 x 768.
Defective pixels on the screen
Pixel faults in the form of permanently lit, unlit or different-colored pixels can occur with LCD
monitors. Up to ten pixel faults on the screen do not constitute grounds for exchanging the unit.
Exceptional cases are:
•
if two pixel faults are lying directly next to each other
•
if three pixel faults occur in a 5-mm diameter circle
In these exceptional cases, please contact our customer service center.
The external monitor stays blank
If your screen remains blank this may have the following causes:
Monitor is switched off
Ê
Switch the external monitor on.
Screen has been blanked
Ê
Press any key to continue.
Brightness control is set to dark
Ê
Set the brightness control to bright. For detailed information, please refer to the Operating
Manual supplied with your monitor.
The workstation has been configured to drive the internal display
Ê
Press the key combination
[Fn]
[Fn]
[Fn]
[Fn]
+
[F12]
[F12]
[F12]
[F12]
or set the
Advanced Setup - System Configuration Menu -
Display Device
field in the
BIOS Setup
menu to
Monitor & LCD
or
Monitor
.
The external monitor's power cable or data cable is not connected properly
Ê
Switch off the external monitor and the workstation.
Ê
Check whether the power cable is plugged properly into the power adapter and into the power
outlet.
Ê
Check whether the data cable is properly connected to the workstation and the external monitor
(if it is plugged in with a connector).
Ê
Switch on the external monitor and the workstation.
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