Trouble
s
hooting
251
6
6.8
Troubleshooting When
Using E-mail Services
This section describes troubleshooting for E-Mail Notice Service and the E-mail Print fea-
ture.
Symptom
Action
Unable to use the E-mail
Print feature.
Is the e-mail address of the printer set?
Verify the setting with CentreWare Internet Services.
Is [Receive E-mail] set to on?
Verify the setting with CentreWare Internet services.
Are the IP addresses of the SMTP server and POP3 server (if
POP3 is selected for receiving protocol) set correctly?
Verify the setting with CentreWare Internet services.
Are the correct POP user name and password set?
Verify the setting with CentreWare Internet services.
Did you limit the domain from which e-mails can be
received?
Verify with CentreWare Internet Services if your domain is
included in the domain from which e-mails can be received.
Are the SMTP and POP3 servers working correctly?
Check with your network administrator.
Unable to print attached
PDF files with the E-mail
Print feature.
Insufficient memory capacity may disable files that are to be
printed. It is recommended to add memory if you intend to
print large files frequently.
The status of the printer is
not notified with the Mail
Notice Service.
Is the e-mail address of the printer set?
Verify the setting with CentreWare Internet Services.
Is [Mail Notice Service] set to on?
Verify the setting with CentreWare Internet Services.
Are the IP addresses of the SMTP server and POP3 server (if
POP3 is selected for receiving protocol) set correctly?
Verify the setting with CentreWare Internet services.
Are the correct POP user name and password set?
Verify the setting with CentreWare Internet services.
Is the notice item that is to be sent set correctly?
Verify the setting on the [Properties] screen of CentreWare
Internet Services.
Is the correct e-mail destination address entered?
Enter the correct e-mail destination address on the
[Properties] screen of CentreWare Internet Services.
Are the SMTP and POP3 servers working properly?
Check with your network administrator.
Содержание DocuPrint C4350
Страница 1: ...DocuPrint C4350 User Guide...
Страница 4: ...ii DocuPrint C4350 Features The DocuPrint C4350 has the following features...
Страница 30: ...xxviii...
Страница 42: ...1 3 Setting the IP Address 12 Setting up the Printer Environment 1 Setting the IP Address...
Страница 43: ...1 3 Setting the IP Address 13 Setting up the Printer Environment 1 Setting the Subnet Mask Gateway Address...
Страница 44: ...1 3 Setting the IP Address 14 Setting up the Printer Environment 1...
Страница 47: ...1 4 Setting the Port 17 Setting up the Printer Environment 1...
Страница 49: ...1 4 Setting the Port 19 Setting up the Printer Environment 1...
Страница 74: ...3 5 Loading Configuration of Options and Paper Settings for Trays 44 Basic Operations 3...
Страница 88: ...4 5 Printing on Non Standard Size Long size Paper 58 Printing 4...
Страница 124: ...4 13 Sending a Document to the Printer by E Mail E mail Printing 94 Printing 4...
Страница 161: ...5 4 Loading Paper 131 Maintenance 5...
Страница 183: ...5 6 Printing Report List 153 Maintenance 5 Print example...
Страница 194: ...5 7 Checking Total Number of Printed Pages 164 Maintenance 5 How to print the Printer Meter Report...
Страница 195: ...5 7 Checking Total Number of Printed Pages 165 Maintenance 5 Initializing the Printer Meter Data...
Страница 197: ...5 8 Using Power Saver Mode 167 Maintenance 5...
Страница 198: ...5 8 Using Power Saver Mode 168 Maintenance 5...
Страница 212: ...5 10 Cleaning the Printer 182 Maintenance 5...
Страница 282: ...6 8 Troubleshooting When Using E mail Services 252 Troubleshooting 6...
Страница 322: ...7 4 List of Common Menu 292 Setting Common Menu 7 From the previous page To the next page...
Страница 323: ...7 4 List of Common Menu 293 Setting Common Menu 7 From the previous page To the next page...
Страница 324: ...7 4 List of Common Menu 294 Setting Common Menu 7 From the previous page To the next page...
Страница 325: ...7 4 List of Common Menu 295 Setting Common Menu 7 From the previous page To the next page...
Страница 326: ...7 4 List of Common Menu 296 Setting Common Menu 7 From the previous page...
Страница 339: ...A Main Specifications 309 Appendix Simpli fied Chi nese PCL5 and ESC P ShuSong Optional...
Страница 368: ...338 Index...