16 Problem Solving
156
Problem Solving
16
*:Refer to NetWare Online Documentation for configuration and operations.
When "Switch the machine off" is displayed
When the print output is not as you expected
The directory tree name is not
configured.
Print out [System Settings List]
to confirm if the tree name is
specified.
Set the tree name.
The context is not set.
Print out [System Settings List]
to confirm if the context is
specified.
Set the context.
Connected to a different printer
object.
Use NWADMIN from a computer
to confirm if the correct object is
assigned using the layout
information of the print server.*
Use Driver CD Kit CD-ROM from
a computer to correctly set the
file server name/tree name/
context/active mode.
Use the CentreWare Internet
Services from a computer to
correctly set the file server
name/tree name/context/active
mode.
The NetWare port on the
machine is not set to “Enable”.
Print out [System Settings List]
to confirm if the NetWare port is
enabled.
Enable the NetWare port.
The file server is down.
Search for the file server using
[Network Neighborhood].
Start the file server.
There is another device on the
network with an identical device
name.
Switch off the machine and use
NWADMIN from a computer to
confirm that the status of the
printer object is “Standby”.
Use the Driver CD Kit CD-ROM
from a computer to set a
different device name.
The NetWare port is not
functioning.
Print out [System Settings List]
to confirm if the network number
is left to “0000000” (NetWare
server is down) if using IPX/
SPX. If using TCP/IP, confirm if
the IP address is left to “0.0.0.0”
(static address unspecified, or
the DHCP server is down).
For the case of IPX/SPX, start
the NetWare server. For the
case of TCP/IP, either set a
static IP address or start the
DHCP server.
Cause
Check point
Remedy
A NetWare problem occurred.
-
Restart the machine.
Switch on the machine after the
display completely disappears.
Cause
Check point
Remedy
The print language of the print
data and the print language
configured on the machine are
different.
Confirm the print language on
the machine.
Match the print language of the
print data and the print language
configured on the machine.
Cause
Check point
Remedy
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