Trouble during Printing
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Trouble during Printing
This section describes how to resolve print problems.
Unable to Print
If you cannot print a document, identify the symptom in the following table to perform the
remedy.
Symptom
Cause
Remedy
Data remains in
the printer icon.
The machine is not powered
on.
Switch the main power and power on.
The network cable is
disconnected from the
computer.
Connect the network cable to the computer.
The network cable is
disconnected from the
machine.
Connect the network cable to the machine.
Refer to "Interface Cables" (P.19).
The print mode is [Off-line] on
the machine.
Press the <Machine Status> button to check
the [Print Mode] on the [Machine Status]
screen. If [Print Mode] is set to [Off-line],
select [On-line].
An error occurred in the
machine.
Check the error details and take an
appropriate action.
The IP address is not correctly
set.
Set the correct IP address.
Refer to "Printer Environment Settings" (P.265).
The network between the
computer and machine is
abnormal.
Check with your network administrator.
The port is not enabled.
Enable the port.
Refer to "Port Settings" (P.147).
The hard disk space of the
machine is insufficient.
Delete unnecessary data such as stored
documents (Charge Print, Private Charge
Print, and Secure Print) in folders to increase
free space.
The machine is connected to
multiple computers.
Wait for a while, and then try printing again.
Nonsensical
characters
(symbols) are
printed in large
numbers.
A printer driver provided by
other company is used.
Use the appropriate printer driver. Check the
property screen of the printer driver to
confirm that your machine’s name is
displayed for the driver name on the
[Advanced] tab.
The data has
been sent to the
machine.
The machine is out of paper.
Load paper in the machine.
No paper is loaded for the
specified paper size.
Load paper of the size specified.
Refer to "Loading Paper" (P.43).
Printing is interrupted by a
copy operation.
Cancel the interrupting operation.
An error occurred in the
machine.
Check the error details and take an
appropriate action.
Содержание ApeosPort-V 4020
Страница 1: ...Administrator Guide ApeosPort V 4020 DocuPrint M465 AP...
Страница 12: ...12...
Страница 36: ...1 Before Using the Machine 36 Before Using the Machine 1...
Страница 52: ...2 Paper and Other Media 52 Paper and Other Media 2...
Страница 68: ...3 Maintenance 68 Maintenance 3...
Страница 90: ...4 Machine Status 90 Machine Status 4...
Страница 138: ...5 Tools 138 Tools 5 Resume Delete by User The job is still suspended until you resume the operation...
Страница 264: ...6 CentreWare Internet Services Settings 264 CentreWare Internet Services Settings 6...
Страница 306: ...9 Scanner Environment Settings 306 Scanner Environment Settings 9...
Страница 318: ...11 Using the Server Fax Service 318 Using the Server Fax Service 11...
Страница 334: ...12 Encryption and Digital Signature Settings 334 Encryption and Digital Signature Settings 12...
Страница 610: ...610 Index...