Problem Solving
536
Pr
oblem
Solv
ing
15
Other problems on IPv6 addresses
Help Connection Problems
The possible causes and remedies for problems when using [Help] on the Services Home
screen are as follows:
Symptom
Remedy
Unable to search devices with IPv6
addresses in UPnP.
In an IPv6 environment, use Function Discovery of
Web Services on Devices (WSD).
In an IPv6 network with no DNS
server installed, authentication
fails if an SMB authentication
server is specified using the
computer name.
Directly specify the IPv6 address to specify the
computer name of an authentication server.
When the Web Applications
service such as DocuShare is used,
you cannot correctly specify the
destination URL using the IPv6
address. Example: http://
[ipv6:2001:db8::1]
In an IPv6 environment, use a DNS server and
specify a remote service's destination URL using the
FQDN.
IPv6 addresses are not correctly
recorded on output job logs.
Use an IPv4 network for correct logging.
Symptom
Remedy
Cannot connect to [Help].
The certificate may not have been imported.
Import the certificate for custom services on CentreWare
Internet Services.
1.
Click [Properties] > [Security] > [Machine Digital
Certificate Management], and create a self-signed
certificate.
2.
Click [Properties] > [Security] > [SSL/TLS Settings], and
enable [HTTP - SSL/TLS Communication].
3.
Click [Properties] > [Security] > [Machine Digital
Certificate Management], and import the following
certificate.
XXXXXXXXX
XXXXXXXXX
4.
Click [Properties] > [Security] > [SSL/TLS Settings], and
make sure that [Verify Remote Server Certificate] is set
to [Enabled].
5.
Click [Properties] > [Security] > [SSL/TLS Settings], and
disable [HTTP - SSL/TLS Communication].
Содержание apeosport-iv C3370
Страница 14: ...14...
Страница 15: ...1 1Before Using the Machine...
Страница 47: ...2 2Paper and Other Media...
Страница 76: ...Paper and Other Media 76 Paper and Other Media 2...
Страница 77: ...3 3Maintenance...
Страница 127: ...4 4Machine Status...
Страница 154: ...Machine Status 154 Machine Status 4...
Страница 155: ...5 5Tools...
Страница 365: ...6 6CentreWare Internet Services Settings...
Страница 373: ...7 7Printer Environment Settings...
Страница 386: ...Printer Environment Settings 386 Printer Environment Settings 7...
Страница 387: ...8 8E mail Environment Settings...
Страница 397: ...9 9Scanner Environment Settings...
Страница 421: ...10 10Using IP Fax SIP...
Страница 430: ...Using IP Fax SIP 430 Using IP Fax SIP 10...
Страница 431: ...11 11Using the Internet Fax Service...
Страница 438: ...Using the Internet Fax Service 438 Using the Internet Fax Service 11...
Страница 439: ...12 12Using the Server Fax Service...
Страница 445: ...13 13Encryption and Digital Signature Settings...
Страница 465: ...14 14Authentication and Accounting Features...
Страница 486: ...Authentication and Accounting Features 486 Authentication and Accounting Features 14 11 Select Close...
Страница 494: ...Authentication and Accounting Features 494 Authentication and Accounting Features 14...
Страница 495: ...15 15Problem Solving...
Страница 710: ...Problem Solving 710 Problem Solving 15...
Страница 711: ...16 16Appendix...
Страница 782: ...Appendix 782 Appendix 16 15 Select Adjust The specified transfer output values will be applied 16 Select Close...