Problem Solving
526
Pr
oblem
Solv
ing
15
Unable to Send E-mail
If you cannot send a scanned document using the E-mail feature, identify the symptom in
the following table to perform the remedy.
Unable to send
data over the
network.
When SMB is selected, the
shared name is not correctly
specified.
Correctly specify the shared name.
When SMB (UNC Format) is
selected, the save destination
is not correctly specified.
Correctly specify the save destination.
The login name is not entered
correctly.
Correctly enter the login name.
The password is not correctly
entered.
Correctly enter the password.
The time set on the machine
does not agree with that of
Windows, when SMB
transmission is performed to
Windows OS.
Synchronize the time settings of the machine
and Windows.
On Windows OS, users who
do not set a password cannot
use SMB transmission.
Follow the steps below to change the settings
of network access:
1.
Start Windows, and select [Control Panel]
> [Administrative Tools] > [Local Security
Policy].
2.
Select [Security Settings] > [Local Policies]
> [Security Options].
3.
Change [Account: Limit local account use
of blank passwords to console logon only]
to [Disabled].
Is the root of the DFS name
space (\\Domain
name\Shared name)
specified with more than
three characters?
Specify a DFS name space with a root
comprised of less than four characters.
The access right to the
specified storage location is
not set correctly.
Set the access right to the specified storage
location correctly so that you can read and
write the files and folders.
The SMB port number is
blocked.
Check the destination server, the router
between the machine and the server, virus
scanning software on the destination server,
and firewall to confirm whether the SMB port
is blocked or not.
Symptom
Cause
Remedy
A Transmission
Report - Job
Undelivered is
output.
Unable to transmit because
of an error.
Check the transmission results in the
Transmission Report - Job Undelivered. If the
error code is displayed, refer to "Error Code"
(P.539).
Symptom
Cause
Remedy
Содержание apeosport-iv C3370
Страница 14: ...14...
Страница 15: ...1 1Before Using the Machine...
Страница 47: ...2 2Paper and Other Media...
Страница 76: ...Paper and Other Media 76 Paper and Other Media 2...
Страница 77: ...3 3Maintenance...
Страница 127: ...4 4Machine Status...
Страница 154: ...Machine Status 154 Machine Status 4...
Страница 155: ...5 5Tools...
Страница 365: ...6 6CentreWare Internet Services Settings...
Страница 373: ...7 7Printer Environment Settings...
Страница 386: ...Printer Environment Settings 386 Printer Environment Settings 7...
Страница 387: ...8 8E mail Environment Settings...
Страница 397: ...9 9Scanner Environment Settings...
Страница 421: ...10 10Using IP Fax SIP...
Страница 430: ...Using IP Fax SIP 430 Using IP Fax SIP 10...
Страница 431: ...11 11Using the Internet Fax Service...
Страница 438: ...Using the Internet Fax Service 438 Using the Internet Fax Service 11...
Страница 439: ...12 12Using the Server Fax Service...
Страница 445: ...13 13Encryption and Digital Signature Settings...
Страница 465: ...14 14Authentication and Accounting Features...
Страница 486: ...Authentication and Accounting Features 486 Authentication and Accounting Features 14 11 Select Close...
Страница 494: ...Authentication and Accounting Features 494 Authentication and Accounting Features 14...
Страница 495: ...15 15Problem Solving...
Страница 710: ...Problem Solving 710 Problem Solving 15...
Страница 711: ...16 16Appendix...
Страница 782: ...Appendix 782 Appendix 16 15 Select Adjust The specified transfer output values will be applied 16 Select Close...