FC730-4K USER MANUAL
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5.Maintenance and Troubleshooting
5.1 Camera Maintains
If camera will not be used for a long time, please turn off power switch, disconnect AC power cord of AC adaptor to the
outlet.
Please use soft cloth or tissue to clean the camera cover.
Please use the soft dry cloth to clean the lens. If the camera is very dirty, clean it with diluted neuter detergent. Do not use
any type of solvents, which may damage the surface.
5.2 Unqualified Application
No shooting extreme bright object for a long period of time, such as sunlight, light sources, etc.
No operating in unstable lighting conditions, otherwise image will be flickering.
No operating close to powerful electromagnetic radiation, such as TV or radio transmitters, etc.
5.3 Troubleshooting
5.3.1 Image
The monitor shows no image
1.Check that the camera power supply is connected, the voltage is normal, and the power indicator light is always on.
2.Turn off the power switch to check whether the camera is self-testing.
3.Check the cable of video platform and TV whether correct connection.
Sometimes without the image
Check the cable of video platform and TV whether correct connection.
Image have jitter when the camera lens at max multiple
1.Check whether the camera installed position be stabled.
2.Check whether have vibrating machinery or object near the camera.
There is no video image in IE Browser
Please visit VLC website (http://www.videolan.org/vlc) download and install the 32-bit VLC media player, after it installed,
visit video conference camera will have normal image display.
Unable to access video conference camera through IE Browser
1.Using PC to access the network to test whether the network access can work properly, first of all, the network fault
caused by the PC virus can be eliminated, until the PC and video conference camera can communicate with each other
Ping.
2.Disconnect the network, connect video conference camera and PC separately, and reset the IP address of PC.
3.Check IP address, subnet mask, and gateway settings for video conference camera.
4.Check whether the MAC address is conflicts.
5.Check whether the web port is modified. The default is 80.
6.Forget the IP address or login password
Please remember (The default IP address: 192.168.100.88; default user name: admin; default password: admin).
5.3.2 Control
Why other function keys except MENU are invalid in the remote control
Tracking mode may be turned on, try to close the tracking mode, long press the remote control "Home" button for more
than 5 seconds, "Out of Track" box will appear, press the remote control "Home" button to exit.
Remote control cannot control
1.Check and replace the new battery for the remote controller.
2.Check whether the camera working mode is correct.
