9
Repairs
DANGER!
Mains voltage!
– Before beginning with repair work, unplug the
mains plug and protect the device against being
unintentionally switched back on.
– Indicate repair work with warning signs.
– Repair work may only be performed by specialised
personnel.
– Put safety equipment back into operation after
maintenance work.
9.1 Checklist for troubleshooting
Fault description
Cause
Remedy
"ANALYSETTE 28 device not found";
"Camera not found"
USB cable not connected
correctly!
Check the USB cable and properly connect it to
the device / camera and PC. Start the software
again!
Main switch at 0 (OFF)
Switch on main switch.
No mains connection
Plug in mains plug and switch on the device!
Particle density during measurement
is too high
Too much sample mate-
rial is being fed
Reduce the feed rate (see "ISS" software
manual)
Gap between funnel and
feeder too large
Lower the funnel! Reduce gap between funnel
and feeder. (See
Blurred images
Lens for wrong measuring
range used
Insert lens for the required measuring range
Material is not distrib-
uted in the focal range
Adjust the feeder optimally
Lens installed incorrectly
Push lens forward as far as the end stop of the
lens holder and screw it tight. (see
While setting the camera in the
"Measurement settings" configuration
item, a black image is shown.
Device was not recog-
nised
Search for the device in the "device selection"
configuration item and select it! (see point 1
"ANALYSETTE 28 device not found"; "Camera not
found")
USB cable not connected
correctly
Check USB cable and connect it properly to the
device and PC! Start the software again!
Protective lens cap not
removed
Remove protective lens cap (see
Repairs
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