Francotyp-Postalia T 1000 Trend Скачать руководство пользователя | Manualshive

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Troubleshooting

10

Troubleshooting

Incorrect entries will be rejected and the
T 1000 Trend will warn you with a beep
signal.

If the T 1000 Trend needs help, it lets you
know with a two-digit code and the message
“Service”.

The tips given on the following pages will
assist you in troubleshooting.

If the message “Service” appears by itself,
this serves to remind you that the machine is
due for routine maintenance. Please call your
servicing dealer.

The diagnostic codes “01” to“18” indicate a
fault which only your servicing dealer can
remove. Please call your servicing dealer.

If the diagnostic code “19” appears
momentarily, the amounts in the departmental
account memory have been incorrectly
stored. Clear all departmental accounts or
contact your servicing dealer.

If the diagnostic code “19” appears and the
machine is blocked, contact your servicing
dealer.

If, when turning on the T 1000 Trend, the
diagnostic code “20” appears, turn off the
machine and turn it back on.

If, when turning on the T 1000 Trend, the
diagnostic code “21” should appear, check to
see if a letter is beneath the thermal
printhead. If so, remove it and then press the
“C” key. Otherwise contact your servicing
dealer.

“01” to “18”

“19”

“20”

“21”

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Содержание T 1000 Trend

Страница 1: ...Operator Manual Franking machine T 1000 Trend ...

Страница 2: ...rocessor and all functions can be called up using the keyboard The self diagnostic system automatically provides information about the current status of your T 1000 Trend A Francotyp Postalia postage scale can be connected to the franking machine through the interface port for direct postage amount setting Three different accounting systems are available Preset system loading postage at your local...

Страница 3: ...Display and keyboard 3 2 3 4 5 6 7 8 9 1 10 11 12 13 14 15 16 17 18 Fig 1 Display Fig 2 Keyboard 2 3 4 1 5 6 7 8 9 10 11 12 13 14 ...

Страница 4: ...3 No illuminates when displaying number of pieces franked for each departmental account only T 1000 Trend S 14 Type of mail not available in UK 15 Slogan imprint 16 Date 17 Bulk Mail mark 18 Imprint adjustment only T 1000 Trend S not available in UK Keys and functions on the keyboard Figure 2 1 white Imprint adjustment only T 1000 Trend S not available in UK 2 white Displays date 3 black Register ...

Страница 5: ...______________________________ 14 4 Registers _______________________________________________________________________________________________________________________ 15 5 Departmental accounts only T 1000 Trend S ___________________________________________ 17 5 1 Reading account information ______________________________________________________________________ 17 5 2 Printing account information__...

Страница 6: ... upkeep and service____________________________________________________________________ 35 9 1 Cleaning ______________________________________________________________________________________________________________ 35 9 2 Changing the ribbon cassette _____________________________________________________________________ 36 10 Troubleshooting _________________________________________________________...

Страница 7: ...mperature Interface cables should not be handled unless all units connected are turned off Never attempt to plug or remove interface cables during a thunderstorm Switch off the T 1000 Trend before cleaning the machine or moving it to a new location Ensure that no liquids or objects penetrate the interior of the machine Disconnect the power cable from the outlet immediately if such an accident occu...

Страница 8: ...8 Operator manual T 1000 Trend ...

Страница 9: ... test the current date will appear in the display After approximately 3 seconds the franking machine will beep again and the last postage amount used will appear in the display If the machine is not used for one minute the time will be displayed 3 2 Setting the imprint All imprint settings are displayed in the corresponding area of the display You may want to run a test envelope without postage by...

Страница 10: ...with the green key and the decimal point will appear in the display If an amount is entered that cannot be printed the T 1000 Trend will warn you with a beep The most recently used postage amount will then appear in the display If the T 1000 Trend beeps and the message HP with the postage amount blinks in the display the high postage value has been exceeded For information on high postage value se...

Страница 11: ... the white Types of mail key The number you have selected will appear at the bottom of the display in the corresponding field If the imprint is desired without a type of mail enter the number 0 and confirm with the white Types of mail key Bulk Mail print Some postal services require bulk mailings to be marked This mark is placed between the date and the postage amount Enter the number 9 Confirm wi...

Страница 12: ...splay Thus you immediately know which slogan imprint has been activated If desired it is also possible to set the machine so that each time the slogan imprint is changed the departmental account number is also automatically changed In order to do this refer to your servicing dealer 3 2 4 Choosing a departmental account only T 1000 Trend S If you want to print postage you must first select a depart...

Страница 13: ...this may cause damage to the thermal print head Place your envelope on the letter receiving tray with the address facing upward The letter must be pushed along the letter guide beneath the thermal printhead until the machine grabs the envelope Now just run your envelope through from left to right When franking larger pieces B4 C5 be sure that the envelope is located parallel to the letter guide Us...

Страница 14: ...14 Operator manual T 1000 Trend 3 4 Turning off the T 1000 Trend Turn the key counter clockwise to the position Remove the key to protect your T 1000 Trend against unauthorized use ...

Страница 15: ...formation in each register is as follows Information displayed 1 Amount of available postage called the descending register 2 Amount of postage used called the ascending register 3 Total loaded postage amount called the control total 4 Total letters franked excluding zero imprints 5 High postage value for programming see chapter 7 2 6 Low postage warning Limit for programming see chapter 7 3 7 Sta...

Страница 16: ...16 Operator manual T 1000 Trend After pressing the C key the most recently used postage amount will appear in the display To print out the register information see chapter 5 2 ...

Страница 17: ... each individual account To check the total amount of postage used for a department Enter the number of the department you are interested in 1 9 Confirm with the M key The number you have selected will appear in the M field of the display Press the S key To check the total number of letters for a department Enter the number of the department you are interested in 1 9 Confirm with the M key The num...

Страница 18: ...sheet through the feed path from left to right The T 1000 Trend S prints all account and register information as many times as you require To return to the franking mode simply press the HP key Account Pieces Amount Machine Number 123456 M1 5 5 50 Date Printed 13 09 97 09 36 M2 55 60 50 M3 0 0 00 R2 Postage used 1042 10 M4 7 7 00 R3 Total Postage 2000 00 M5 0 0 00 R4 Total Pieces 741 M6 3 3 30 R5 ...

Страница 19: ...ces franked Enter the number of the departmental account to be cleared 1 9 Confirm with the M key The number you have selected will appear in the M field of the display Hold the No key and then press the C key at the same time the value for that department will be reset to zero The grand total for all departments is stored under the 0 account With the 0 account you can check the grand total of all...

Страница 20: ...20 Operator manual T 1000 Trend ...

Страница 21: ...r the correct postage every time 6 1 Connecting the T1000 Trend to a FP scale Warning The interface cable should not be handled unless both machines are turned off Never attempt to plug or remove interface cables during a thunderstorm To interface your scale and T 1000 Trend simply connect them with the interface cable provided with the scale Turn the franking machine on see chapter 3 1 Turn the e...

Страница 22: ...n the weighing tray of the postage scale Now the postage information is automatically transferred to the T 1000 Trend The franking machine will beep to notify you that the information was received The postage amount may be used for unlimited frankings While in this mode the High Postage function is turned off To switch off scale function Press the Scale key again The symbol will disappear from the...

Страница 23: ... the year For example 010697 for June 01 1997 Confirm by pressing the Date key The new date will appear in the display with the word DATE appearing in the lower right hand corner as part of the stamp image If the entry is made incorrectly the T 1000 Trend will not accept it Removing the date For special reasons you may need to print postage without a date To do so simply follow these steps Press t...

Страница 24: ...s and a flashing DATE symbol after switching on the machine You can now start the clock anew by entering the time manually If this fails please refer to your servicing dealer 7 2 Programming High postage only T 1000 Trend S High postage is a function that warns the operator if an entered postage amount is more than a preset limit At time of delivery a certain amount is set The amount can be determ...

Страница 25: ... to add new postage soon This amount is preset at the factory for 100 00 but can be repro grammed easily Enter a new amount with decimal places For example 200 00 would be entered 20000 Confirm your entry by pressing the Set key The entered value will disappear from the display Press the 6 key and thereafter the R key The new amount is now programmed The new amount Limit can be checked by pressing...

Страница 26: ... move the imprint up to 99 mm to the left Enter the distance from one to 99 mm you want to move the imprint Press the white Imprint adjustment key A blinking arrow pointing left will appear in the lower right hand corner as part of the stamp image The amount can be checked by pressing the Imprint adjustment key To deactivate the adjusted imprint setting Enter the number 0 Confirm by pressing the I...

Страница 27: ...the latest information 8 1 Loading postage via either internal or external modem TELESET modem With TELESET modem you load postage directly into your franking machine via an internal modem The entire procedure runs automatically after requesting a postage amount through the keyboard Should you ever have any questions or difficulties loading postage via modem call the TELESET Data Center Make sure ...

Страница 28: ... a new amount of postage 700 in the example The permissible postage amounts minimum maximum steps are determined by your postal service Confirm the amount by pressing the R key If the entry is made incorrectly the T 1000 Trend will not accept it and the last amount used to load your franking machine will appear in the display By pressing the R key the loading of the machine has been started The lo...

Страница 29: ...u press the C key a second time you exit the TELESET mode completely During the TELESET process the franking machine will let you know if it has a problem There are two kinds of self diagnostic codes Temporary problems are indicated by C and a two digit diagnostic code The franking machine lets you know the problem but it will automatically try to reconnect three times For further information see ...

Страница 30: ...t the loading process Code Cause Correction by User TELESET Data Center Servicing dealer C 13 Link disrupted l l C 18 Line quality too poor l C 14 C 23 C 39 Processing in TELESET Data Center not possible at present maintenance work l C 26 C 29 Modem has not received dial tone Telephone line not connected l l C 27 C 28 TELESET Data Center busy or does not answer l l C 31 Telephone number has change...

Страница 31: ...20 Internal error l E 21 Loading procedure terminated by operator l E 29 Connection could not be set up within 70 seconds l E 30 E 32 E 46 Processing not possible in TELESET Data Center l E 33 Franking machine unknown in TELESET Data Center l E 34 Franking machine not registered with TELESET Data Center l E 35 Franking machine not yet approved by TELESET Data Center l E 36 Postage cannot be called...

Страница 32: ...er Servicing dealer E 37 Loading amount exceeds postage available l l E 38 Postage account denied l E 40 E 41 E 42 Postage register not correct l E 43 Impermissible postage amount l E 44 Maximum total loaded postage reached l E 50 E 51 E 52 Wrong PIN number l E 99 Internal error l ...

Страница 33: ... PIN Switch on the franking machine The last postage amount selected is shown in the display Type in your 8 digit Personal Identification Number PIN as shown on your TELESET card 12345678 in the example Confirm the entered PIN with the R key In the display appears a 1 Enter the desired amount of postage 500 in the example Confirm the amount displayed by pressing the R key The permissible postage a...

Страница 34: ...e can only be preset by post office employees Other persons have no access to the secured preset flap Switch off the T 1000 Trend Turn the key counter clockwise to position You can remove the key Remove the power cable from the grounded outlet and the T 1000 Trend If a postage scale is connected to your franking machine switch off the postage scale and remove that interface cable from the T 1000 T...

Страница 35: ...se enquire about our highly competitive maintenance and service contracts There are some simple cleaning and maintenance jobs you can carry out yourself cleaning of the outer housing parts changing the ribbon cassette Turn off the system before carrying out any cleaning or maintenance work 9 1 Cleaning Warning Danger of short circuits Keep great care when using water in the vicinity of the T 1000 ...

Страница 36: ...w ribbon cassette Open the flap of the ribbon cassette compartment by pressing the catch on the front of the machine and swing the flap completely open Remove the used cassette Remove the red protective cover from the new ribbon and check to make sure the ribbon is tight Set the cartridge ribbon facing down on the letter tray and slide into the compartment until it stops Close the flap Confirm the...

Страница 37: ...hich only your servicing dealer can remove Please call your servicing dealer If the diagnostic code 19 appears momentarily the amounts in the departmental account memory have been incorrectly stored Clear all departmental accounts or contact your servicing dealer If the diagnostic code 19 appears and the machine is blocked contact your servicing dealer If when turning on the T 1000 Trend the diagn...

Страница 38: ...h Press any key except the C key and remove the letter Check to make sure the ribbon is tight If there is no letter jam the ribbon cassette is used up Press the C key to finish the printing process and change the ribbon cassette Automatic time date module is defective Please call your servicing dealer If this message appears call your servicing dealer for urgently required measures to save postage...

Страница 39: ...mbol appears in the display If not press the Scale interface key T 1000 Trend does not Franking machine in 0 account print Press the C key and select a departmental account between 1 and 9 Scale interface on no scale connected If symbol is displayed and no scale is connected press the Scale interface key once to turn off the interface function Franking machine is out of postage If Limit End is dis...

Страница 40: ...9 different types of mail possible serial connection of an electronic postage scale through the interface TELESET or Preset system Only T 1000 Trend S choice between 9 departmental accounts amount and piece counters up to 9 different slogan imprints up to 9 different types of mail including Bulk Mail mark imprint adjustment up to 99 mm programmable Low postage warning programmable High postage val...

Страница 41: ...41 Declaration Of Conformity ...

Страница 42: ...switch with key Interface port Power connection Letter guide Letter receiving tray Flap Ribbon cassette compartment Catch Ribbon cassette Label slogans and types of mail available Keyboard Display Modem socket Preset flap with post office seal ...

Страница 43: ...r in spite of our extensive quality control please contact your local servicing dealer Our main office will be pleased to tell you the address of your local servicing dealer Francotyp Postalia GmbH Postfach D 16542 Birkenwerder Tel 49 0 33 03 525 0 Fax 49 0 33 03 525 799 12 Service FP authorized dealer ...

Страница 44: ...Sach Nr 51 0019 9037 00 xxx 2006 10 ivh helbig berlin ...

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